Skip to main content
HighRiskPaymentProvider.comPayment provider reviews
Unlimit EU payment services and acquiring

Company overview

About Unlimit

What the company provides

  • Acquirer
  • Processor
  • Gateway
  • Payouts
  • Licensed Brazilian payment institution and merchant acquirer
  • Licensed electronic money institution and merchant acquirer
  • Rbi authorised payment aggregator and merchant technology provider
  • UK electronic money institution and merchant acquirer

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

Unlimit provides card acquiring and payment processing, a gateway and checkout stack, local payment methods, tokenized recurring payments and merchant-funded payouts.

The operating route is regional rather than one global licence: Unlimit EU Ltd is a Cyprus electronic-money institution, Unlimit UK Ltd is a UK electronic-money institution, Unlimint IN Private Limited is an Indian payment aggregator, and Brazil separates the authorised payment institution and merchant acquirer from the technology and integration company.

Founded 2009unlimit.comUpdated Aug 15, 2026

Selected product

Unlimit EU payment services and acquiring

Cyprus EMI payment services and merchant-acquiring route

Merchant account & merchant review

  1. Merchant account

    Included: Unlimit

  2. Merchant underwriter

    Unlimit reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

Unlimit UK Ltd

Jurisdiction
United Kingdom
Registration number
14173267
Company type
Private limited company and electronic money institution

Legal entities by jurisdiction

5 legal entities across 4 jurisdictions

  • Brazil2 entities
  • Cyprus1 entity
  • India1 entity
  • United Kingdom1 entity

Operating scale

Payment methods
≥1,000 payment methods
Currencies
≥150 currencies
Locations
≥200 locations

The legal entity supplying a product can differ by product and country.

Product portfolio

Unlimit products

Compare merchant acquiring and card processing and payouts by account setup, approval, payment or data flow, and contract terms.

Unlimit EU payment services and acquiring

Role in this product

  • Licensed electronic money institution and merchant acquirer

Unlimit EU Ltd supplies electronic-money and payment services, including card acquiring, gateway and checkout integration, local methods, risk controls, refunds, chargeback operations and merchant settlement under its Central Bank of Cyprus licence.

Merchant funds are not bank deposits and the exact safeguarding and settlement route follows the agreement and applicable payment-services rules.

Related services
Alternative payment methodsChargeback managementDirect APIEmbedded payment fieldsFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementPayment vaultRecurring billing
Features
AcquiringChargebacksCheckoutComplianceFraud and riskGatewayMerchant accountPayment operationsPricingReportingSettlementSupportUnderwriting

Unlimit UK payment services and acquiring

Role in this product

  • UK electronic money institution and merchant acquirer

Unlimit UK Ltd supplies electronic money and regulated payment services including merchant acquiring from its London entity.

Its disclosed scheme participation covers Visa, Mastercard, UnionPay, JCB and American Express; issuer authorization and scheme clearing remain external functions while Unlimit provides the merchant acquiring and settlement route.

Related services
Alternative payment methodsChargeback managementDirect APIEmbedded payment fieldsFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementPayment vaultRecurring billing
Features
AcquiringChargebacksCheckoutComplianceFraud and riskGatewayMerchant accountPayment operationsPricingReportingSettlementSupportUnderwriting

Unlimit India domestic and cross-border payment aggregation

Role in this product

  • Rbi authorised payment aggregator and merchant technology provider

Unlimint IN Private Limited is the RBI-authorised payment aggregator.

Its terms describe Unlimit as the merchant-facing technology and aggregation provider, participating acquiring institutions as the parties that authenticate, authorise and process the payment, approved funds moving to Unlimit's collection account, and Unlimit settling the merchant. The cross-border authorisation adds international collection and settlement with foreign-exchange and banking participants.

Related services
Alternative payment methodsDirect APIFraud preventionHosted checkoutMerchant settlementPayment vaultRecurring billing
Features
CheckoutComplianceFraud and riskGatewayPayment operationsPricingReportingSettlementSupportUnderwriting

Unlimit Brazil direct acquiring

Role in this product

  • Licensed Brazilian payment institution and merchant acquirer
  • Payment technology integration and operational support

Unlimit Brasil Instituição de Pagamento Ltda is the Central Bank of Brazil-authorised payment institution and merchant acquirer.

Unlimit Brasil PSP is a separate technology, integration and operational-support company; its support role is not the acquiring authorisation. The route connects card schemes including Visa, Mastercard, Elo and American Express plus Pix, Boleto and wallets.

Related services
Alternative payment methodsChargeback managementDirect APIFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlement
Features
AcquiringChargebacksCheckoutComplianceFraud and riskGatewayMerchant accountPayment operationsPricingReportingSettlementSupportUnderwriting

Unlimit merchant-funded payouts

Role in this product

  • Payouts
  • Payout API screening and route coordination

The payout product submits single, bulk, scheduled or postponed merchant-funded transfers to cards, bank accounts, e-wallets and supported instant-payment routes.

Unlimit coordinates the payout through the contracted regional entity and destination rail; the exact entity, licence, prefunding and funds-moving role must be confirmed for the selected corridor.

Related services
Customer payoutsDirect API
Features
GatewayPayoutsPricingReportingSupportUnderwriting

Selected product

Unlimit EU payment services and acquiring

Related services
11 capabilities
Features
13 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Licensed electronic money institution and merchant acquirer
02 · Merchant account
Included: Unlimit
03 · Merchant underwriting
Unlimit performs merchant underwriting
04 · Merchant settlement
Custom acquirer to merchant settlement

Selected product: Unlimit EU payment services and acquiring.

Payment processing

Unlimit EU payment services and acquiring: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: Cyprus EMI payment services and merchant-acquiring route

Included in Unlimit EU payment services and acquiring

Features included with this product.

Solutions
Alternative payment methodsChargeback managementDirect APIEmbedded payment fieldsFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementPayment vaultRecurring billing
Capabilities
AcquiringChargebacksCheckoutComplianceFraud and riskGatewayMerchant accountPayment operationsPayment vaultPricingRecurring billingReportingSettlementSupportUnderwriting

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Unlimit EU payment services and acquiring; any separate merchant account or acquirer is shown only when identified.

Included

Merchant acquiring

Merchant account, card-network access, sponsor bank and acquirer.

Acquiring responsibilities

Who provides the merchant account, acquires transactions and settles merchant funds for this product.

Account management included
Yes
API-oriented
Yes
Gateway included
Yes
Merchant funds
Yes
Merchant account model
Unlimit EU payment-services and acquiring agreement; electronic-money and settlement balances are not bank deposits
Onboarding included
Yes
Merchant funds
Handles merchant funds at one or more stages
Transaction processing
Yes
Role in this product
Licensed electronic money institution and merchant acquirer
Direct acquiring
Yes
Merchant account
Yes
Seller of record
No
Merchant settlement
Yes
Availability
Entity, merchant, country and contract specific

Merchant account

Merchant account, acquiring and settlement

Capabilities
  • Merchant card acquiring
  • Authorization capture and refund
  • Merchant settlement
  • Card scheme connectivity
Merchant account
Yes
Domestic or offshore MID
Contracting entity and acquiring route specific

Card network access

UK
  • Visa
  • Mastercard
  • Unionpay
  • JCB
  • American Express
Brazil
  • Visa
  • Mastercard
  • ELO
  • American Express
Questions to confirm

What dedicated MID applies to Cyprus EMI payment services and merchant-acquiring route?

Dedicated MID is not specified for Cyprus EMI payment services and merchant-acquiring route.

Which legal entity is the acquirer or merchant-account provider in the signed agreement?

Cyprus EMI payment services and merchant-acquiring route may be contracted through different regulated entities or sponsor banks.

Merchant eligibility · Cyprus EMI payment services and merchant-acquiring route

Can my business apply, and who makes the underwriting decision?

Unlimit reviews merchant applications.

Merchant eligibility

Business-country eligibility for this processing product is not specified

Company offices do not establish merchant-account or processing eligibility.

Underwriting decision

Unlimit reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
Cyprus EMI payment services and merchant-acquiring route
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required for regulated businesses

The accepted license, jurisdiction and operating entity are not specified.

01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Startups

Case by case

02

Business bank account

Required

03

High-volume processing

Available

04

Processing statements

Not specified

Confirm how many complete statement months are required

05

Eligibility information

Unlimit makes a route-specific onboarding and risk decision; no single public reserve, volume, ticket or chargeback threshold applies to every regulated entity.

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Processing application documents

Documents to prepare

  1. 01Company registration and ownership
  2. 02Directors and authorised representatives
  3. 03Website products and business model
  4. 04Settlement bank account
  5. 05Processing markets methods and volume
  6. 06Financial and processing information when requested
  7. 07Regulated business license when applicable

Merchant review & processing activation

The merchant-account review, integration and live-processing activation steps are not specified

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

  • Merchant identity and contact information
  • Products services and pricing
  • Terms privacy refund and delivery information

Merchant-account and processing requirements

Business, ownership, sanctions, merchant-account and processing checks are not specified

Processing onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  2. 02

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  3. 03

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  4. 04

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 05

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 06

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 07

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 08

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Payment methods & countries · Cyprus EMI payment services and merchant-acquiring route

Where can the business process payments, and which methods are available?

Acquiring is included with this product; each payment method still depends on the merchant configuration.

Selected product

Cyprus EMI payment services and merchant-acquiring route

Availability depends on the product and merchant

Selected product

Business applying for processing

Business-country eligibility for this processing product is not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Method categories

  • Bank transfer
  • Card payouts
  • Cards
  • Local payment methods
  • Real-time bank payments
  • Wallets

Alternative payment methods

≥1,000 payment methods

The alternative payment methods total can include several products; the number available with this product depends on the agreement.

Currencies

≥150 currencies

The currencies total can include several products; the number available with this product depends on the agreement.

Availability depends on

  • Contracting Unlimit entity
  • Merchant country and industry
  • Payer or recipient location
  • Payment or payout currency
  • Card brand or payment method
  • Merchant underwriting
  • Connected bank or payout rail
  • Local regulatory requirements

Acquiring is included with Cyprus EMI payment services and merchant-acquiring route. Payment-method availability depends on the legal entity, country, currency, industry, MCC and transaction type in the merchant agreement.

01Payment-method availability

Card acceptance, bank payment rails, and card payouts

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card
  • Prepaid card

Card brands

  • American Express
  • Elo
  • JCB
  • Mastercard
  • UnionPay
  • Visa

Bank payment rails

Bank methods

  • Local bank transfer
  • Instant bank payment
  • PIX
  • Boleto

Bank-transfer rails

  • SEPA Instant

Digital wallets

Wallets

Wallet availability by country and currency is not specified

Card payouts

Card payout rails

  • Supported Visa and Mastercard payout routes
02Countries & availability

Where can the business be registered, where is acquiring available, and where can customers pay?

Business location, merchant-account coverage, acquiring countries and customer location can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business location

    Where can the business applying for processing be registered?

    Business-country eligibility for this processing product is not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Merchant application review
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    European Economic Area, United Kingdom, and Brazil

    European Economic Area, United Kingdom, and Brazil are published as acquiring regions; the source does not specify a country-by-country list. The acquiring entity for each market is not specified.

    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    Additional acquiring countries and the acquiring entity for each market are not specified.

Pricing & funds · Cyprus EMI payment services and merchant-acquiring route

What does this product cost, and when are funds settled?

Fees and reserves are governed by the merchant-account agreement

Pricing

Standard processing rate is not specified for this product

The processing rate is not specified.

Pricing method

Custom quote

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • Regional payment-processing quote

  2. 02 · Pricing model

    • Custom

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Payment method and card processing
    • Merchant region and legal entity
    • Industry and risk profile
    • Transaction volume and ticket
    • Foreign exchange and settlement currency
    • Gateway risk and value added services

    Amounts and applicability vary by merchant agreement.

Fees requiring a quote

Amounts and waivers are not specified

monthly fee
setup fee
application fee
annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Reserve holder

Reserve terms are not specified for this product

Reserve terms from another product or provider do not apply to this product.

03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • Unlimit EU merchant settlement: Set in agreement

Settlement methods

  • Methods: Bank transfer

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What is the effective processing price for Cyprus EMI payment services and merchant-acquiring route, including the percentage rate, per-transaction fee, interchange and card-network fees, and currency-conversion markup?

    Standard processing rate is not specified for the selected product.

  2. Which of these apply, at what amount and on what trigger: monthly fee, setup fee, application fee, annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  3. What are the initial term, renewal term, cancellation notice period and early-termination charge for this product?

    The initial term, renewal and cancellation terms are not specified for this product.

  4. For Unlimit EU merchant settlement, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  5. Is there a minimum settlement amount, carry-forward rule or fee below threshold for Unlimit EU merchant settlement?

    A settlement minimum or carry-forward rule is not specified.

Reserve & held funds

  1. Can Cyprus EMI payment services and merchant-acquiring route require a rolling reserve, security deposit or post-termination hold, and what are the percentage, cap, duration and release trigger?

    The reserve percentage, cap, hold period or release terms are not fully specified for this product.

Reporting data flow · Cyprus EMI payment services and merchant-acquiring route

How are payment data, reports, exports and reconciliation handled?

Checkout, payment processing, merchant settlement and reporting for this acquiring product

Reporting data flow

Connect data sources → refresh → report → export & reconcile

The reporting setup determines connected data sources, report coverage, update timing, exports and reconciliation keys.

Selected product

Cyprus EMI payment services and merchant-acquiring route

Connected payment data, report coverage, refresh timing, exports and reconciliation.

  1. Checkout routes

    3 company checkout options

    Varies by product

  2. Gateway integration, security and transaction tools

    Payment session and authorization request · Capture void and refund

  3. Payment processing and funds handling

    Processes transactions · Settles merchant funds

  4. Reporting & reconciliation

    Unlimit does not publish one universal financial-report delivery latency for every regional entity, payment route and payout corridor.

01

Checkout routes

Which providers, accounts and data sets are connected?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

Varies by product
  1. 01

    Unlimit hosted payment page

    Hosted checkout

    • Redirect
    • Provider hosted page
    • Redirect: Yes
    • iFrame: No
    • Cards
    • Local payment methods
    • Payment status
  2. 02

    Unlimit embedded card fields

    Embedded card fields

    • Merchant checkout
    • Redirect: No
    • iFrame: Yes
    • Merchant controlled layout
    • Provider controlled card fields
  3. 03

    Unlimit direct API and SDK

    API and SDK

    • Merchant server
    • Merchant web or mobile app
    • Payment session
    • Payment method selection
    • Payment status

Unlimit offers these checkout options, but does not specify which one is included with Cyprus EMI payment services and merchant-acquiring route.

Checkout integration

Not specified

No checkout integration is specified for this product for Cyprus EMI payment services and merchant-acquiring route

02

Gateway integration, security and transaction tools

Which reports and transaction fields are available?

API entry points, testing, events, tokens and authentication.

Selected setup

Reports entry point

How requests enter this product and which integration boundary applies.

Integration options

  • REST API
  • Hosted payment page
  • Embedded card fields
  • Web SDK
  • Mobile SDK

Gateway integration, security and transaction tools

Report coverage and available data

Reports
01

Transaction and security features

  • Payment session and authorization request
  • Capture void and refund
  • Card tokenization
  • Recurring payment
  • Local payment method selection
  • Payout request and status
02

Test environment

Sandbox available

03

Webhooks

Payment status, Refund status, and Payout status

04

Tokenization

  • Card token
  • Recurring payment token
05

3-D Secure

Supported

06

Merchant control panel

Yes

Connected acquirer / processor

Payment providers that can receive transactions from the gateway.

Connected acquirer and processor types

Assigned outside this product
  • Acquirer
  • Bank
  • Digital wallet
  • Payment processor
  • PSP

A connected acquirer or processor may have separate pricing, contract and underwriting requirements.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Recurring-payment features
  • Initial customer initiated payment
  • Tokenized subsequent charge
Billing types
  • Merchant initiated recurring payment
Subscription models
  • Merchant managed subscription
Recurring feature availability
  • Merchant and product approval
  • Card tokenization
  • Customer consent
  • Regional payment method support
03

Payment processing and funds handling

Who supplies transaction data, consolidates reports and performs reconciliation?

Which legal entity provides the merchant account, performs underwriting, processes and acquires payments, settles funds and provides support.

Payment processing and funds handling

  • Processes transactions
  • Settles merchant funds
  • Handles merchant funds
  • Provides the merchant account
  • Provides direct acquiring

Available controls

Which legal entity provides the merchant account, performs underwriting, processes and acquires payments, settles funds and provides support.

  1. 01

    Supported transaction types

    Which controls are available with this product?

    Supported transaction types

    • Authorization
    • Capture
    • Void
    • Refund
    • Recurring payment
    • Transaction status
    • Merchant settlement record
04

Reporting & reconciliation

Which exports, identifiers and reconciliation workflows are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Provider data → refresh → report → export & reconciliation

Export formats, identifiers, correction handling and reconciliation workflows.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Financial report availability

    Reason
    Unlimit does not publish one universal financial-report delivery latency for every regional entity, payment route and payout corridor.

    Consolidated reporting

    Included with this product

Before integration

Integration details not specified

  1. 01

    Which hosted, embedded or direct-API checkout is contracted for Cyprus EMI payment services and merchant-acquiring route, and who owns the UI and PCI scope?

    No checkout integration is specified for this product.

Merchant funds, risk & support

Unlimit EU payment services and acquiring: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

Unlimit EU payment services and acquiringService: Cyprus EMI payment services and merchant-acquiring route
01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

API-based payment processing

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Licensed electronic money institution and merchant acquirer
Who receives and settles funds
Custom acquirer to merchant settlement

Reserve or security deposit

Reserve amount and release terms are not specified

The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

Not specified

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening, 3-D Secure, and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    At checkout

    3-D Secure authentication

  3. 03

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
Transaction risk screening3-D SecureMerchant risk rulesVelocity and device signals
Case management
Yes
Screening profiles
Yes
Signals
TransactionPayment instrumentDeviceAccountVelocity

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Chargeback notificationMerchant evidence submissionDispute status
Chargeback reporting
Yes
Chargeback report filters
TransactionDispute status
Before signingReserve, chargeback, settlement hold and suspension terms5 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity and authorization

Licensed electronic money institution and merchant acquirer. For Unlimit EU payment services and acquiring, the contracting entity is Unlimit EU Ltd; its authorization or registration is Electronic money institution license; and its permitted payment services are Issuance of electronic money · Payment services · Merchant acquiring.

  1. 01 · Contracting entity

    Unlimit EU Ltd

  2. 02 · Authorization or registration

    Electronic money institution license

  3. 03 · Permitted payment services

    Issuance of electronic money · Payment services · Merchant acquiring

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

1 entity · 1 license or registration

Unlimit EU Ltd

Cyprus · Registry HE328641 · Private limited company and electronic money institution

Electronic money institution license

Central Bank of Cyprus · License 115.1.3.7/2018 · 3 permitted payment services · Active · Entity: Unlimit EU Ltd

Security & regulatory information

Certifications, safeguarding arrangements and cross-border permissions for this product.

01

Security controls

Privacy and security controls

Security controls
Card tokenization3-D SecureFraud monitoringRegional KYC and AML reviewRegulated funds safeguarding
Security
https://www.unlimit.com/legal/
Before signingContracting entity, payment services license and legal terms1 item to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover Cyprus EMI payment services and merchant-acquiring route and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Merchant technical support

Public API documentation and merchant-support escalation are available; a universal technical response schedule is not published.

Developer

integration.unlimit.com/v1/api

Merchant support

unlimit.com/contacts

Unlimit developer support

Other company contacts

Support hours are not specified for these contacts.

Sales

unlimit.com/contacts

General

unlimit.com/payoutscdn.unlimit.com/wp-content/uploads/2024/05/12123845/UNL_EU_GTC_v2.0_24.04.2024-1.pdfunlimit.com/en-gb/about-companyin.unlimit.com/aboutin.unlimit.com/general-terms-and-conditions-for-unlimit-servicesunlimit.com/pt-br/contacts

Security

unlimit.com/legal
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
Cyprus EMI payment services and merchant-acquiring route / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

Cyprus EMI payment services and merchant-acquiring route: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. Can a reserve or post-termination hold apply to this product, and how is it released?

    The entity that may establish and hold a reserve, the reserve amount and the release terms are not specified.

  2. What events allow Cyprus EMI payment services and merchant-acquiring route to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  3. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  5. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Which support hours and contact channels cover Cyprus EMI payment services and merchant-acquiring route, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for Cyprus EMI payment services and merchant-acquiring route and the contacts for payment-processing or merchant-settlement issues are not specified.

  3. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with Cyprus EMI payment services and merchant-acquiring route.

  • Unlimit EU Ltd supplies electronic-money and payment services, including card acquiring, gateway and checkout integration, local methods, risk controls, refunds, chargeback operations and merchant settlement under its Central Bank of Cyprus license. Merchant funds are not bank deposits and the exact safeguarding and settlement route follows the agreement and applicable payment-services rules.