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Stripe Payments

Company overview

About Stripe

What the company provides

  • Processor
  • Gateway
  • Payment service provider
  • Platform payments
  • Payment facilitator
  • Issuer processor
  • Merchant of Record

Available countries, payment methods, data access, contracts and funds handling depend on the selected product.

Stripe provides online payment acceptance, connected-account infrastructure for platforms, a separate merchant-of-record product for digital commerce, and card-program infrastructure.

Payments, Connect, Managed Payments, and Issuing have different merchant-of-record, acquiring, loss-liability, settlement, and bank responsibilities. Business approval is product-, country-, activity-, and contract-specific.

Founded 2010stripe.comUpdated Jul 31, 2026

Selected product

Stripe Payments

Submerchant account & underwriting

  1. Merchant account

    Not included with this product

  2. Submerchant underwriter

    Stripe reviews submerchant applications

    Submerchant underwriting is included with this product.

Primary legal entity

Jurisdiction
United States
Company type
Limited liability company

Legal entities by jurisdiction

2 legal entities across 1 jurisdiction

  • United States2 entities

The legal entity supplying a product can differ by product and country.

Product portfolio

Stripe products

Compare payment acceptance, platform payments, Merchant of Record services, and card issuing by account setup, approval, payment or data flow, and contract terms.

Stripe Payments

Role in this product

  • Payment service provider
  • Payment gateway
  • Payment processor
  • Payment facilitator
  • Risk management

Online payment acceptance through Stripe-hosted checkout, embedded components, mobile SDKs, or APIs.

The merchant sells to the customer and remains merchant of record; the applicable payment-method acquirer can be Stripe, a Stripe affiliate, or a financial partner.

Related services
Alternative payment methodsDirect APIEmbedded checkoutFraud preventionGlobal acquiringHosted checkoutMerchant settlementPayment linksPayment vaultRecurring billing
Features
AcquiringGatewayCheckoutUnderwritingPricingSettlementOnboardingFraud and riskChargebacksReportingCompliance

Stripe Connect

Role in this product

  • Platform payments
  • Payment processor
  • Connected account payout

Connected-account infrastructure for platforms and marketplaces.

Charge type and account configuration determine whether the platform or connected account is merchant of record, who pays Stripe fees, who handles refunds and disputes, and whether Stripe or the platform covers connected-account losses.

Related services
Marketplace paymentsPlatform paymentsSeller onboardingSeller payouts
Features
AcquiringGatewayCheckoutPayFacPayoutsUnderwritingPricingSettlementOnboardingFraud and riskChargebacksReportingCompliance

Stripe Managed Payments

Role in this product

  • Merchant of Record
  • Payment processing
  • Payment fraud and disputes
  • Transaction support

A public-preview merchant-of-record product for eligible digital products.

Link is the customer-facing merchant of record and handles payment fraud, disputes, transaction support, and indirect tax compliance where Managed Payments supports it; the business remains responsible for its product, product support, and tax compliance outside supported jurisdictions.

Related services
Hosted checkoutMerchant of RecordSeller payouts
Features
GatewayCheckoutSeller & product approvalPricingSeller payoutsSeller onboardingFraud and riskChargebacksReportingCompliance

Stripe Issuing

Role in this product

  • Issuer processor

Physical and virtual commercial card infrastructure with program-management and processor-only operating models.

Stripe manages the program in the first model and acts as issuer processor in both; an issuing bank, not Stripe, issues the cards.

Related services
Card issuing
Features
IssuingUnderwritingPricingOnboardingReportingCompliance

Selected product

Stripe Payments

Related services
10 capabilities
Features
11 capabilities

Business activation, processing & settlement

Who activates the business, processes customer payments, handles refunds and chargebacks, and settles the proceeds.

01 ยท Role in this product
Payment service provider ยท Payment gateway ยท Payment processor ยท Payment facilitator ยท Risk management
02 ยท Payment service setup
Not included with this product
03 ยท Business activation
Stripe performs submerchant underwriting
04 ยท Payment proceeds
Custom acquirer to merchant settlement

Selected product: Stripe Payments.

Payment processing

Stripe Payments: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: Stripe Payments

Included in Stripe Payments

Features included with this product.

Solutions
Alternative payment methodsDirect APIEmbedded checkoutFraud preventionGlobal acquiringHosted checkoutMerchant settlementPayment linksPayment vaultRecurring billing
Capabilities
AcquiringGatewayCheckoutPayment vaultRecurring billingUnderwritingPricingSettlementOnboardingFraud and riskChargebacksReportingCompliance

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Stripe Payments; any separate merchant account or acquirer is shown only when identified.

Included

Payment gateway, PSP and acquirer connections

Integration options, connected PSPs and acquirers, tokenization, 3DS and merchant tools.

Fraud & authentication connections

Screen โ†’ authenticate โ†’ return decision

Merchant funds
Handles merchant funds at one or more stages
Merchant funds
Yes
Transaction processing
Yes
Merchant settlement
Yes
Merchant account
No
MID
No
Merchant account model
A Stripe account uses an aggregated payment-facilitator arrangement rather than a separately disclosed dedicated merchant account. The applicable acquirer depends on country and payment method.
Gateway availability
Stripe account country, business category, payment method, risk review, financial-partner rules, and contract dependent.
  1. 01Merchant integrationIntegration options and connected payment providers
  2. 02Payment securityTokenization, authentication and transport security
  3. 03Development & operations

Gateway connections

Merchant integration, PSP and acquirer connections

Integration options

Integration options
  • Checkout
  • Elements
  • Mobile payment sheet
  • API-only
  • Payment links

Gateway

Payment technology

Connected payment provider

Types of connected payment providers
  • Acquirer

Security controls

Tokens and payment authentication

Tokenization
Yes
3-D Secure
Yes
Token formats
  • Payment method
  • Network token

Operations

Webhooks, Control Panel and test environment

Tools used to test an integration and manage live payments.

Webhooks
Yes
Sandbox
Yes
Merchant control panel
Yes
API-oriented
Yes
Gateway included
Yes
Onboarding included
Yes
Seller of record
No
Gateway features
  • Payment Intents API
  • Authorizations captures cancellations refunds
  • Webhooks
  • Tokenization
  • 3-D Secure
  • Stripe dashboard
Role in this product
Payment service provider
Account relationship
Merchant of record for its own goods or services
Questions to confirm

Which connectors apply to Stripe Payments?

Connectors are not specified for Stripe Payments.

Which webhook events apply to Stripe Payments?

Webhook events are not specified for Stripe Payments.

Submerchant eligibility ยท Stripe Payments

Can this business be onboarded as a submerchant?

Stripe reviews submerchant applications.

Submerchant eligibility

Countries eligible for submerchant onboarding are not specified

Company offices do not establish submerchant eligibility.

Submerchant underwriting

Stripe reviews submerchant applications

Submerchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
Stripe Payments
Owner & operating location
United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Brazil, Canada, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Gibraltar, Greece, Hong Kong, Croatia, Hungary, Ireland, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Mexico, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Sweden, Singapore, Slovenia, Slovakia, Thailand, and United States included ยท Based on client company location ยท Location means operating location

Applicant-location rules are separate from the country in which customers pay.

Regulated-business license
Required for regulated businesses

The accepted license, jurisdiction and operating entity are not specified.

01Submerchant eligibility & restrictions

What are the submerchant requirements and restricted business types?

Submerchant-underwriting requirements and restrictions determine whether the business can be onboarded under the provider's master merchant account.

Eligibility requirements

01

Startups

Considered

02

Business bank account

Required

03

High-volume processing

Available

04

Processing statements

Not specified

Confirm how many complete statement months are required

05

Eligibility information

Account activation does not guarantee continuing eligibility; Stripe can request more information, restrict capabilities, impose reserves, or suspend processing. No public rule promises approval for high-risk businesses.

06

Merchant application decision

Approval is specific to each Stripe service offer and can require additional information, conditions, or continuing review.

Restricted activity

Business restrictions

Product ยท MCC ยท jurisdiction ยท sales practice

Prohibited

Illegal products and services, Adult content and services, Debt relief companies, Funded prop trading, Peer to peer money transmission, Gambling and games with prizes, Marijuana and cannabis businesses, Cryptocurrency mining and staking, Initial coin offerings, Commercial airlines and cruises, International charter and private airlines, Timeshare services, and Unfair deceptive or abusive business practices

Restricted

Content creation platforms, Crowdfunding and fundraising, Online dating and matchmaking, Cyberlockers and file sharing, CBD with negligible THC, Cryptocurrency exchanges and wallets, Investment and brokerage services, Lending services, Money transmitters remittances and currency exchange, Neobanks and challenger banks, Legal firearms and regulated weapons, and Travel reservation services and clubs

02Submerchant application

What must be ready before underwriting starts?

The application, supporting documents and checks required before the business can be onboarded as a submerchant.

Submerchant application

Prepare documents โ†’ submit application โ†’ submerchant underwriting

Missing documents or eligibility details can delay the submerchant-underwriting decision.

Submerchant application documents

Documents to prepare

  1. 01Business and representative information
  2. 02Beneficial owner information
  3. 03Bank account information
  4. 04Additional business or license documents when requested

Submerchant application to activation

  1. 01

    Create Stripe account or contact sales

  2. 02

    Select products and account country

  3. 03

    Submit business ownership and representative information

  4. 04

    Request product capabilities

  5. 05

    Complete product specific risk and compliance review

  6. 06

    Build and test the integration

  7. 07

    Complete live mode and bank partner approval where required

Submerchant checks

Submerchant-underwriting checks

Application and activation requirements.

Website requirements

Required website pages, disclosures and policies are not specified

Submerchant-underwriting checks

  • Business and beneficial owner verification
  • Prohibited and restricted business policy
  • Financial partner and card network rules
  • Fraud credit and chargeback risk
  • licenses for regulated activity
  • Product country and use case eligibility

Submerchant onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  2. 02

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  3. 03

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  4. 04

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 05

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 06

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 07

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Vertical acceptance

Which high-risk verticals this provider answers for

Every row is a statement the provider publishes about a business type. Hover or focus a decision to read the original wording. A vertical with no row here is one the provider does not address.

Applies only to

Stripe Payments, Stripe Connect, Stripe Managed Payments

Vertical acceptance for Stripe Payments, Stripe Connect, Stripe Managed Payments
VerticalProviderโ€™s position
AdultProhibitedIn the providerโ€™s wordsAdult content and services
CBDConditions applyIn the providerโ€™s wordsCBD with negligible THC
CryptoProhibitedIn the providerโ€™s wordsCryptocurrency mining and staking
DatingConditions applyIn the providerโ€™s wordsOnline dating and matchmaking
Firearms and ammunitionConditions applyIn the providerโ€™s wordsLegal firearms and regulated weapons
iGamingProhibitedIn the providerโ€™s wordsGambling and games with prizes
Securities brokerageConditions applyIn the providerโ€™s wordsInvestment and brokerage services
TravelProhibitedIn the providerโ€™s wordsCommercial airlines and cruises
Payment methods & countries ยท Stripe Payments

Where can the submerchant accept payments, and which methods are available?

Acquiring is included with this product; each payment method still depends on the merchant configuration.

Selected product

Stripe Payments

Availability depends on the product and merchant

Selected product

Applying submerchant

Countries eligible for submerchant onboarding are not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Bank debit
  • Bank transfer
  • Cards
  • Local payment methods
  • Open banking
  • Real-time bank payments
  • Wallets

Availability depends on

  • Selected product
  • Stripe account country
  • Customer country
  • Currency
  • Business category
  • Payment method rules
  • Submerchant underwriting
  • Contract

Acquiring is included with Stripe Payments. Payment-method availability depends on the legal entity, country, currency, industry, MCC and transaction type in the merchant agreement.

01Payment-method availability

Card acceptance and bank payment rails

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card
  • Prepaid card

Card brands

Card brands included with this product are not specified

Bank payment rails

Bank methods

  • ACH direct debit

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

Wallet availability by country and currency is not specified

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the submerchant be registered, where is acquiring available, and where can customers pay?

Submerchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Submerchant location

    Where can the business applying as a submerchant be registered?

    Countries eligible for submerchant onboarding are not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Submerchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    The acquirer for each target country is not specified

    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    โ‰ฅ195 cardholder countries

    A market total is available, but individual customer countries are not specified.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    The acquiring entity for each target market is not specified.

  6. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

  7. Which presentment and settlement currencies are available for this product?

    Presentment and settlement currencies are not specified for this product.

Pricing & funds ยท Stripe Payments

What does this product cost, and when are funds settled?

Pricing, reserve terms and merchant settlement are governed by the merchant agreement

Pricing

Public rates are available for all pricing plans

Published rates can still vary by payment method, country, currency and merchant agreement.

Pricing method

Public baseline plus negotiated terms

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 ยท Pricing plan

    • Stripe Payments US standard card pricing
  2. 02 ยท Pricing model

    • Percentage plus fixed
    • Custom

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • International card
    • Currency conversion
    • Manually entered card
    • Disputes
    • Optional products

    Amounts and applicability vary by merchant agreement.

  2. 02
    Explicitly waived
    • monthly fee
    • setup fee
    • application fee
    • annual fee
    • gateway fee
    • PCI fee
    • batch fee
    • early-termination fee
    • monthly minimum
  3. 03
    Processing rates
    • US domestic card ยท Percentage plus fixed ยท 2.9% ยท USD 0.3
02Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Reserve holder

Reserve terms are not specified for this product

Reserve terms from another product or provider do not apply to this product.

03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • Stripe Payments merchant settlement: Set in agreement

Settlement methods

  • Methods: Linked bank account

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What are the initial term, renewal term, cancellation notice period and early-termination charge for this product?

    The initial term, renewal and cancellation terms are not specified for this product.

  2. For Stripe Payments merchant settlement, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  3. Is there a minimum settlement amount, carry-forward rule or fee below threshold for Stripe Payments merchant settlement?

    A settlement minimum or carry-forward rule is not specified.

Reserve & held funds

  1. Can Stripe Payments require a rolling reserve, security deposit or post-termination hold, and what are the percentage, cap, duration and release trigger?

    The reserve percentage, cap, hold period or release terms are not fully specified for this product.

Checkout flow ยท Stripe Payments

How do checkout, tokenization, provider connections and implementation work?

Checkout, recurring billing, payment processing and settlement for this PSP product

Checkout flow

Collect payment details โ†’ tokenize โ†’ submit โ†’ events & diagnostics

The checkout integration determines who controls the payment form, how payment details are tokenized, which providers receive the payment request, and which SDKs and webhooks are available.

Selected product

Stripe Payments

Checkout integrations, tokenization, provider connections, SDKs and webhooks.

  1. Checkout routes

    5 integration options

  2. Gateway integration, security and transaction tools

    Payment Intents API ยท Authorizations captures cancellations refunds

  3. Payment processing and funds handling

    Stripe provides payment acceptance and processing ยท Processes transactions

  4. Reporting & reconciliation

    Included with this product

01

Checkout routes

Which hosted, embedded or API checkout options are available?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

  1. 01

    Stripe Checkout

    Hosted or embedded prebuilt checkout

    • Hosted web page
    • Embedded web
    • One time payments
    • Subscriptions
    • Supported payment methods
  2. 02

    Stripe Elements

    Embedded checkout components

    • Web
    • Merchant controlled layout
    • Supported payment methods
    • Tokenization
  3. 03

    Payment Sheet

    Mobile checkout

    • iOS
    • Android
    • React Native
    • Prebuilt mobile UI
    • Supported payment methods
  4. 04

    Payment Intents API

    Server-side API

    • Web
    • Mobile
    • Merchant built checkout
    • Payment lifecycle control
  5. 05

    Payment Links

    Hosted payment link

    • Hosted web page
    • No code payment links
    • One time payments
    • Subscriptions

Checkout controls

  • Cards
  • Wallets
  • Supported local payment methods
  • Hosted checkout
  • Embedded payment elements
  • Mobile payment sheet
  • API only payments
  • Payment links
  • 3-D Secure

Mobile SDKs

iOS
Available
Android
Available
React Native
Available
02

Gateway integration, security and transaction tools

Which payment providers can checkout connect to?

API entry points, testing, events, tokens and authentication.

Selected setup

Connections entry point

How requests enter this product and which integration boundary applies.

Integration options

  • Checkout
  • Elements
  • Mobile payment sheet
  • API-only
  • Payment links

Gateway integration, security and transaction tools

Connected payment-provider types

Connections
01

Transaction and security features

  • Payment Intents API
  • Authorizations captures cancellations refunds
  • Webhooks
  • Tokenization
  • 3-D Secure
  • Stripe dashboard
02

Test environment

Sandbox available

03

Webhooks

Webhooks are available; supported events are not specified

04

Tokenization

  • Payment method
  • Network token
05

3-D Secure

Supported

06

Merchant control panel

Yes

Connected acquirer / processor

Payment providers that can receive transactions from the gateway.

Connected acquirer and processor types

Assigned outside this product
  • Acquirer

A connected acquirer or processor may have separate pricing, contract and underwriting requirements.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Recurring-payment features
  • Stored payment methods
  • Merchant initiated payments
  • Subscriptions
  • Automated retries
  • Card account updater
Billing types
  • Card on file
  • Subscription
  • Unscheduled card on file
Recurring feature availability
  • Payment method
  • Customer consent
  • Regional authentication rules
  • Stripe account configuration
03

Payment processing and funds handling

Who collects and tokenizes payment details, authorizes payments and handles funds?

Who activates the business, processes and collects payments, handles refunds and chargebacks, settles proceeds and provides support.

Payment processing and funds handling

  • Stripe provides payment acceptance and processing
  • Processes transactions
  • Settles merchant funds
  • Handles merchant funds
  • Does not provide the merchant account
  • Does not provide the MID
04

Reporting & reconciliation

Which SDKs, events and implementation diagnostics are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Checkout integration โ†’ tokenization โ†’ payment submission โ†’ webhooks & error reporting

Client SDKs, environments, webhook events, request logs and operational diagnostics.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Consolidated reporting

    Included with this product

Before integration

Integration details not specified

  1. 01

    Which webhook events are supported, how is the message signature verified, and what are the retry and delivery-order rules?

    Supported events, signature verification, retry and ordering rules are not specified.

Merchant funds, risk & support

Stripe Payments: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Master merchant account

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Payment service provider ยท Payment gateway ยท Payment processor ยท Payment facilitator ยท Risk management
Who receives and settles funds
Custom acquirer to merchant settlement

Reserve or security deposit

Reserve amount and release terms are not specified

The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

Not specified

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening, 3-D Secure, and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    At checkout

    3-D Secure authentication

  3. 03

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
Radar machine learningCustom risk rules3-D SecureCard testing protection
Signals
Stripe network payment dataDevice and session signals

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Stripe dashboard dispute managementDisputes APIDispute webhooksSubmit dispute evidenceSmart disputes optional service
Chargeback reporting
Yes
Chargeback report filters
Dispute statusDispute reasonPaymentResponse deadline
Chargeback fee ยท Amount
15
Chargeback fee ยท Currency
USD
Before signingReserve, chargeback, settlement hold and suspension terms4 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover Stripe Payments and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Company contacts

Support hours are not specified for these contacts.

Merchant support

Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
Stripe Payments / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

Stripe Payments: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  1. Can a reserve or post-termination hold apply to this product, and how is it released?

    The entity that may establish and hold a reserve, the reserve amount and the release terms are not specified.

  2. What events allow Stripe Payments to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  3. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  4. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  1. Which legal entity will sign the agreement for this product, and which license or registration applies?

    The contracting legal entity is not specified for this product.

  2. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

  3. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

SupportSupport contacts, hours, response times and escalation.
  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover Stripe Payments, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for Stripe Payments and the contacts for payment-processing or merchant-settlement issues are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with Stripe Payments.

  • Online payment acceptance through Stripe-hosted checkout, embedded components, mobile SDKs, or APIs. The merchant sells to the customer and remains merchant of record; the applicable payment-method acquirer can be Stripe, a Stripe affiliate, or a financial partner.