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PayPro Global Merchant of Record

Company overview

About PayPro Global

What the company provides

  • Merchant of Record

Available countries, payment methods, data access, contracts and funds handling depend on the selected product.

PayPro Global is a merchant-of-record and independent reseller for approved software, SaaS, digital products and video games.

For covered sales, the assigned PayPro Global entity contracts with the end customer as principal, receives the purchase price, calculates and remits applicable transaction taxes, manages payment fraud, refunds and chargebacks, and pays the supplier's net proceeds. The supplier retains its product intellectual property, fulfilment and technical-support duties. This is not a conventional acquiring account or MID for the supplier.

payproglobal.comUpdated Aug 15, 2026

Selected product

PayPro Global Merchant of Record

Merchant of Record & seller onboarding

  1. Merchant of Record

    PayPro Global acts as Merchant of Record

  2. Seller and product approval

    PayPro Global reviews the seller, its websites or apps, and each product before sales are enabled

    The Merchant of Record approves the seller, its websites or apps, and the products it will resell. This is not an application for a conventional merchant account.

Primary legal entity

PayPro Global, Inc.

Jurisdiction
Canada
Company type
Ontario corporation

Legal entities by jurisdiction

4 legal entities across 4 jurisdictions

  • Canada1 entity
  • Poland1 entity
  • United Kingdom1 entity
  • United States1 entity

Operating scale

Businesses served
≥3,000 businesses

The legal entity supplying a product can differ by product and country.

Product portfolio

PayPro Global products

Compare Merchant of Record products by seller eligibility, checkout, tax scope, fraud and dispute responsibility, payout timing and contracting entity.

PayPro Global Merchant of Record

Role in this product

  • Merchant of Record
  • Digital product reseller
  • Payment processing
  • Sales tax calculation collection and remittance
  • First line order and payment support
  • Refunds and chargebacks
  • Supplier balance and payout

Independent-reseller commerce for approved software, SaaS, apps, digital products and games.

PayPro Global supplies localized web, iframe, popup, in-app and in-game checkout, receives payment as principal, administers transaction taxes and payment disputes, reports the supplier balance, and disburses net proceeds.

Related services
Alternative payment methodsBilling and invoicingChargeback managementDecline recoveryDirect APIEmbedded checkoutFraud preventionHosted checkoutMerchant of RecordSeller payoutsRecurring billing
Features
ChargebacksCheckoutFraud and riskSeller onboardingPayment operationsPricingReportingSeller payoutsSupportSeller & product approval

Selected product

PayPro Global Merchant of Record

Related services
11 capabilities
Features
10 capabilities

Merchant of Record, checkout, tax, disputes & seller payouts

Who sells to the customer, collects payment, handles applicable tax and disputes, and pays the business.

01 · Role in this product
Merchant of Record · Digital product reseller · Payment processing · Sales tax calculation collection and remittance · First line order and payment support · Refunds and chargebacks · Supplier balance and payout
02 · Merchant of Record agreement
PayPro Global acts as Merchant of Record
03 · Seller & product approval
PayPro Global reviews seller and product eligibility
04 · Seller payout
Monthly seller payout by PayPro Global

Selected product: PayPro Global Merchant of Record.

Merchant of Record

PayPro Global Merchant of Record: checkout, tax, disputes & seller payouts

Review who sells to the buyer, which payments and taxes are handled, how refunds and chargebacks work, and when the seller is paid.

Selected product: PayPro Global Merchant of Record

Included in PayPro Global Merchant of Record

Features included with this product.

Solutions
Alternative payment methodsBilling and invoicingChargeback managementDecline recoveryDirect APIEmbedded checkoutFraud preventionHosted checkoutMerchant of RecordSeller payoutsRecurring billing
Capabilities
ChargebacksCheckoutFraud and riskSeller onboardingPayment operationsPricingRecurring billingReportingSeller payoutsSupportSeller & product approval

Buyer payment, tax, disputes & seller payout

Who sells through PayPro Global Merchant of Record, receives the buyer payment, handles tax and disputes, and pays the seller.

Included

Merchant of Record

The PayPro Global entity identified as seller for the covered end-customer order acts as Merchant of Record. PayPro Global handles buyer refunds and chargebacks. PayPro Global records the supplier balance and sends seller payouts. The supplier keeps product ownership, fulfilment and product support. The public reseller agreement deducts the charged-back amount, processor fees and a USD 15 chargeback fee from supplier proceeds. Executed commercial terms should be checked before relying on that amount. PayPro Global calculates, collects and remits VAT, GST, and sales tax for covered sales.

Merchant of Record responsibilities

Who sells to the buyer, handles each adjustment and pays the seller?

Seller & reseller agreement · The entity selling to the buyer and the supplier's relationship with it

Product role
Merchant of Record
Seller onboarding
Yes
Seller relationship
Supplier licensing approved software, SaaS, digital products or games to PayPro Global for resale
Merchant of Record agreement
PayPro Global enters the covered end-customer transaction as principal and reseller. The supplier does not receive its own conventional acquiring account or MID under this merchant-of-record model.
Seller of record
Yes

Buyer payment & support

Checkout, payment processing and first-line buyer payment support

Billing API
Yes
Receives buyer payments
Yes
Processes buyer payments
Yes
Payment integration
Yes
Buyer payment support
Yes
Buyer payment flow
The end customer pays the assigned PayPro Global selling entity. PayPro Global processes the order through connected gateways, acquirers and payment methods, records the supplier share and reports deductions through its platform.

Tax, refunds & chargebacks

Taxes handled for covered sales and responsibility for payment adjustments

Tax responsibility
Yes
Taxes handled
  • VAT
  • GST
  • Sales tax

Supplier balance & seller payout

Balance deductions, seller support and the transfer of net sale proceeds

Records the supplier balance
Yes
Sends seller payouts
Yes
Seller support
Yes
Supplier balance & payout
PayPro Global pays monthly net proceeds after service charges, taxes, affiliate commissions, refunds and chargebacks. The current reseller agreement states payment within 15 days after month end and a USD 400 payout threshold; bespoke signed terms can differ.

Seller, product & market eligibility

Eligible sellers, approved products, buyer markets and other availability conditions

Seller, product & market eligibility
Supplier, product, website, buyer market, payment method and live checkout require PayPro Global acceptance. The contracting seller entity, tax treatment, payment methods, reserves and commercial terms depend on the order and agreement.
Questions to confirm

Which seller countries, buyer markets and product categories are eligible for this Merchant of Record service?

The complete seller-country, buyer-market and product-category coverage is not specified.

Seller eligibility · PayPro Global Merchant of Record

Can this seller use the Merchant of Record product?

PayPro Global reviews the seller, its websites or apps, and each product before sales are enabled.

Seller eligibility

Seller-country eligibility for this Merchant of Record product is not specified

Seller availability depends on the supplier location, approved websites or apps, products and the Merchant of Record's approval.

Seller onboarding

PayPro Global reviews the seller, its websites or apps, and each product before sales are enabled

The Merchant of Record approves the seller, its websites or apps, and the products it will resell. This is not an application for a conventional merchant account.

Onboarding arrangement
Seller underwriting
Product
PayPro Global Merchant of Record
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required license type and issuing jurisdiction are not specified
01Seller, product & country eligibility

Which sellers, products and countries are accepted?

Seller eligibility depends on the business model, products sold, customer countries and the terms agreed with the Merchant of Record.

Eligibility requirements

01

Seller and product approval

PayPro Global can approve or refuse the supplier, product or order flow and can request additional information. A vendor account or test order does not establish live approval for every product, market or payment method.

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Prohibited

Illegal or fraudulent products, Intellectual property infringement, Malware or malicious code, Military or weapons of mass destruction use, Money laundering or illicit goods, and Obscene indecent or public safety harm

02Seller onboarding

What must be completed before sales can start?

Seller information, products, customer countries, tax treatment, refunds and seller payout terms.

Seller onboarding

Seller review → agree products and countries → begin sales through the Merchant of Record

Missing product, country or tax information can delay contract approval.

Seller-onboarding documents

Documents to prepare

  1. 01Business registration and representative information
  2. 02Beneficial owner information when requested
  3. 03Supplier website or app
  4. 04Product description and documentation
  5. 05Proof of product rights when requested
  6. 06End user license or service terms
  7. 07Fulfilment and support process
  8. 08Payout account details
  9. 09Additional risk information when requested
  10. 10Legal business and representative information
  11. 11Approved software, SaaS, digital product or game
  12. 12Product description pricing and tax classification
  13. 13Privacy refund and cancellation information
  14. 14Product fulfilment and technical support process
  15. 15Supplier payout details

Seller onboarding & sales launch

  1. 01

    Create vendor account

  2. 02

    Provide business and contact details

  3. 03

    Describe products and sales model

  4. 04

    Configure products pricing tax category and fulfilment

  5. 05

    Provide website and required customer policies

  6. 06

    Accept reseller and commercial terms

  7. 07

    Complete supplier product and risk review

  8. 08

    Integrate checkout API and webhooks

  9. 09

    Place test orders and request live activation

Seller checks

Seller-onboarding checks

Application and activation requirements.

Website requirements

  • Accurate product description and pricing
  • Supplier contact details
  • Privacy policy
  • End user terms
  • Refund and cancellation information
  • Working fulfilment and support path

Seller-onboarding checks

  • Supplier and representative verification
  • Product and intellectual property review
  • Website or app review
  • Export sanctions and legal compliance
  • Fraud and chargeback risk review
  • Checkout and webhook testing

Seller-onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Seller eligibility, accepted products and countries, tax responsibilities and payout terms are not fully specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 01

    Which seller countries qualify for this Merchant of Record service?

    Seller-country eligibility is not specified.

  2. 02

    What seller payout currency applies?

    The seller payout currency is not specified.

Payment methods & countries · PayPro Global Merchant of Record

Where can customers pay, and which methods can the Merchant of Record accept?

Seller eligibility, buyer markets, payment methods and currencies are defined by the Merchant of Record agreement.

Selected product

PayPro Global Merchant of Record

Merchant of Record coverage

Selected product

Seller using Merchant of Record

Seller-country eligibility for this Merchant of Record product is not specified

Seller country, buyer market, Merchant of Record entity, payment methods and currencies are separate requirements.

Payment types

  • Cards
  • Bank transfer
  • Local payment methods
  • Real-time bank payments
  • Wallets

Alternative payment methods

≥70 payment methods

The alternative payment methods total can include several products; the number available with this product depends on the agreement.

Currencies

≥110 checkout currencies

The currencies total can include several products; the number available with this product depends on the agreement.

Availability depends on

  • Buyer country
  • Buyer currency
  • Product type
  • Supplier eligibility
  • PayPro Global configuration
  • Payment method rules

PayPro Global sells approved products to buyers as Merchant of Record. The agreement identifies the PayPro Global entity identified as seller for the covered end-customer order as the applicable entity. Seller countries, buyer markets, payment methods and currencies depend on the agreement and sale.

01Payment-method availability

Card acceptance, bank payment rails, and digital wallets

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • UnionPay

Bank payment rails

Bank methods

  • iDEAL
  • PIX
  • Przelewy24
  • Sofort
  • Trustly
  • Eps
  • Multibanco
  • Boleto bancario
  • OXXO

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

  • Alipay
  • Apple Pay
  • Google Pay
  • PayPal
  • Wechat pay

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the seller be registered, where can sales be accepted, and where can customers pay?

Seller location, buyer market, Merchant of Record entity, payment methods and currencies can differ.

Country coverage

Seller, buyer and Merchant of Record coverage

  1. 01

    Seller location

    Where can the seller using the Merchant of Record be registered?

    Seller-country eligibility for this Merchant of Record product is not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Seller eligibility
  2. 02

    Merchant of Record entity

    Which legal entity sells to the buyer?

    The PayPro Global entity identified as seller for the covered end-customer order

    This entity sells the approved product to the buyer and is responsible for the covered transaction as Merchant of Record.

    Show all 1 country
    • The PayPro Global entity identified as seller for the covered end-customer orderThe PayPro Global entity identified as seller for the covered end-customer order
    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    ≥200 regions

    A market total is available, but individual customer countries are not specified.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which seller countries, buyer countries, payment methods and checkout currencies are available for this Merchant of Record product?

    Complete seller-country, buyer-country, payment-method and currency availability is not specified.

Merchant of Record fees & seller payout · PayPro Global Merchant of Record

What does PayPro Global Merchant of Record cost, and when is the seller paid?

Merchant of Record fees and separately billed costs

Pricing

Standard Merchant of Record fees are not specified for this product

The processing rate is not specified.

Pricing method

Custom quote

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • PayPro Global Merchant-of-Record pricing

  2. 02 · Pricing model

    • Custom

  3. 03 · Contract duration

    The public reseller agreement states an initial 12-month term followed by successive 12-month renewals, with either party able to terminate on 30 days' written notice; an executed supplier agreement can contain different terms.

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • PayPro Global commission
    • Service and handling
    • Payment method processing
    • Currency conversion
    • Refund
    • Chargeback
    • Affiliate commission
    • Supplier payout

    The supplier agreement must state which refund, chargeback, currency-conversion, recovery and payout charges apply.

Fees requiring a quote

Amounts and waivers are not specified

monthly fee
setup fee
application fee
annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Supplier balance holds

Supplier-balance hold and release terms are not specified for PayPro Global Merchant of Record

The agreement can permit deductions or recovery from the supplier balance, but hold limits and release terms are not specified.

03Seller payout

When are sellers paid, and how are customer payouts handled?

A seller payout sends sale proceeds to the seller. A customer or third-party payout is a separate payout service.

Sale proceeds and seller payout

Seller payout timing and balance deductions

A seller payout sends sale proceeds to the seller. A customer payout sends separate funds to a customer.

Payout schedule

  • PayPro Global supplier net-proceeds payout: Monthly

Payout methods

  • Methods: Agreed payout method

Payout minimums

  • PayPro Global supplier net-proceeds payout: USD 400

Fees, supplier balance & seller payout terms

Terms to confirm in the agreement

Price

  1. What fee does the Merchant of Record charge, which tax, refund and dispute services are included, and which payment-processing costs are charged separately?

    Standard processing rate is not specified for the selected product.

  2. Which of these apply, at what amount and on what trigger: monthly fee, setup fee, application fee, annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  3. For PayPro Global supplier net-proceeds payout, what is the contractual seller payout delay, cutoff timezone and treatment of weekends or holidays?

    The seller payout frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

Supplier balance & holds

  1. When can PayPro Global Merchant of Record deduct or hold amounts in the supplier balance, recover a negative balance, or delay the final seller payout?

    Supplier-balance deductions, hold limits and final-payout release terms are not fully specified for this product.

Merchant of Record flow · PayPro Global Merchant of Record

How do checkout, buyer payments, refunds and seller payouts work?

Checkout, buyer payments, subscriptions, refunds, chargebacks, supplier balance and seller payouts.

Merchant of Record flow

Checkout → buyer payment → refund or adjustment → supplier balance → seller payout

The selected product determines the checkout, buyer-payment handling, refunds and chargebacks, supplier balance and seller payout.

Selected product

PayPro Global Merchant of Record

Checkout, buyer payments, subscriptions, refunds, chargebacks, supplier balance and seller payouts.

  1. Buyer checkout

    3 integration options

  2. Billing tools

    Gateway included

  3. Supplier balance

    The assigned PayPro Global seller entity receives the purchase price as principal rather than as the supplier's payment agent · PayPro Global reports gross proceeds, taxes, service and handling charges, its commission, affiliate commissions, refunds and chargebacks before determining net proceeds

  4. Seller reporting

    Included with this product

01

Buyer checkout

Which checkout and invoicing options are available to buyers?

Hosted or embedded checkout, payment links, invoices and buyer payment methods.

Buyer checkout

  1. 01

    PayPro Global web checkout

    Hosted checkout

    • Provider hosted page
    • One time products
    • Subscriptions
    • Localized payments
    • Tax calculation
    • Custom branding
  2. 02

    PayPro Global iframe and popup checkout

    Embedded checkout

    • Merchant website iframe
    • Merchant website popup
    • One time products
    • Subscriptions
    • Localized payments
    • Custom branding
  3. 03

    PayPro Global in-app and in-game checkout

    App and game checkout

    • Application
    • Video game
    • Application embedded payment window
    • Game embedded payment window
    • One time products
    • Subscriptions

Buyer checkout controls

  • One time payments
  • Subscriptions
  • Web checkout
  • Iframe checkout
  • Popup checkout
  • In app checkout
  • In game checkout
  • Localized payment methods
  • Localized currencies
  • Localized languages
  • Customizable branding
  • Tax compliant invoicing
02

Billing & payment tools

Which billing, subscription and transaction tools are included?

Billing APIs, subscriptions, payment status, refunds, webhooks and account controls.

Selected setup

Billing entry point

How requests enter this product and which integration boundary applies.

Payment integration

Gateway included

The gateway integration model and product-specific features are not specified for PayPro Global Merchant of Record.

Billing & payment tools

Billing APIs, webhooks, subscription controls and payment operations

Billing

No additional billing & payment tools details are specified.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Subscription lifecycle
  • Subscription product configuration
  • Different initial and recurring price
  • Trials
  • Plan and product changes
  • Quantity and price changes
  • Billing period and next payment date changes
  • Manual or automatic renewal
  • API triggered additional recurring charge
  • Subscription webhooks
  • Failed payment events
  • Subscription suspension renewal and termination
  • Dunning and revenue recovery
Billing types
  • One-time
  • Subscription
  • Automatic renewal
  • Manual renewal
Subscription models
  • Flat rate
  • Tiered
  • Usage based
  • Hybrid
  • Fixed number of billing cycles
Retention and recovery
  • Failed payment notifications
  • Payment method update
  • Retry and dunning workflows
  • Subscription status webhooks
Recurring feature availability
  • Subscription configuration
  • Payment method
  • Buyer country
  • Currency
  • Product and risk approval
03

Payment & payout responsibilities

Who receives the buyer payment, handles adjustments and pays the seller?

The parties receiving buyer payments, handling adjustments, recording the supplier balance and paying the seller.

Payment & payout responsibilities

  • The assigned PayPro Global seller entity receives the purchase price as principal rather than as the supplier's payment agent
  • PayPro Global reports gross proceeds, taxes, service and handling charges, its commission, affiliate commissions, refunds and chargebacks before determining net proceeds
  • Monthly seller payout by PayPro Global

Available controls

Who onboards the seller, processes payments, handles refunds and tax, sends seller payouts and provides support.

  1. 01

    Billing & payment operations

    Which controls are available with this product?

    Billing & payment operations

    • Products API
    • Orders API
    • Subscriptions API
    • Refund API
    • Affiliate API
    • Order and subscription webhooks
    • Ipn simulator
    • Test orders
    • Vendor control panel
    • Customer self service account
    • Licence key delivery webhook
04

Seller reporting

Which transaction, adjustment, balance and payout records are available?

Transaction, adjustment, fee, balance and payout records used for reconciliation.

Seller reporting

Transaction → adjustment → supplier balance → seller payout reconciliation

Transactions, refunds, chargebacks, fees, supplier-balance adjustments and seller payouts.

  1. 01

    Seller reporting

    Transaction, adjustment, fee, balance and payout records used for reconciliation.

    Transaction & payout reporting

    Included with this product

Before integration

Integration details not specified

  1. 01

    Which PayPro Global Merchant of Record implementation details must be confirmed for tokenization, webhooks, 3-D Secure and go-live?

    The available checkout surfaces are listed, but some product-specific implementation details are not complete.

Seller account, supplier balance & support

PayPro Global Merchant of Record: risk, licenses & support

Seller and product restrictions, buyer payments, refunds and chargebacks, supplier-balance deductions, seller payouts, Merchant of Record entity and support.

01 / Sales restrictions, disputes & supplier balance

When can sales be restricted or money deducted from the supplier balance?

Seller and product restrictions, refunds, chargebacks, supplier-balance deductions, payout holds and post-termination obligations.

Buyer payments & seller payouts

Merchant of Record

PayPro Global receives buyer payments as Merchant of Record, handles refunds and chargebacks, records the supplier balance and sends seller payouts. The reseller agreement governs sales restrictions, balance deductions and post-termination payouts.

Role in this product
Merchant of Record · Digital product reseller · Payment processing · Sales tax calculation collection and remittance · First line order and payment support · Refunds and chargebacks · Supplier balance and payout
Buyer payments & seller payouts
Merchant of RecordPayPro Global receives buyer payments as Merchant of Record, handles refunds and chargebacks, records the supplier balance and sends seller payouts. The reseller agreement governs sales restrictions, balance deductions and post-termination payouts.

Supplier balance & final payout

What happens to refunds, chargebacks, the supplier balance and pending payouts after suspension or termination?

The reseller agreement defines ongoing refunds and chargebacks, supplier-balance deductions, payout delays and release of any final seller payout.

  • What events allow PayPro Global to restrict the seller account or suspend sales of an approved product?

  • How does PayPro Global handle open refunds and chargebacks, the supplier balance and the final seller payout after termination?

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
Real time transaction screeningMachine learning risk analysisCustom risk rulesManual order reviewCard testing detection3-D SecureCheckout monitoringChargeback and dispute management
Signals
Buyer and transaction dataDevice and location dataVelocity and network patternsSupplier specific risk rules
Case management
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
PayPro Global receives dispute as Merchant of RecordChargeback and retrieval managementSupplier evidence coordinationChargeback status webhooksRefund managementSupplier balance adjustments
Chargeback reporting
Yes
Chargeback report filters
OrderRefundChargebackChargeback resultReasonSupplier balance adjustment
Reporting · Analytics
Yes
Chargeback fee · Amount
15
Chargeback fee · Currency
USD
Fee policy · Operational responsibility
PayPro Global receives and administers payment disputes as merchant of record and can contest an invalid chargeback using available order and fulfilment evidence.
Fee policy · Supplier participation
The supplier remains responsible for product fulfilment and technical support and may need to provide product-use, license or delivery evidence.
Fee policy · Economic responsibility
The public reseller agreement deducts the charged-back amount, processor fees and a USD 15 chargeback fee from supplier proceeds. Executed commercial terms should be checked before relying on that amount.
Fee policy · Refund boundary
The public reseller agreement lets the supplier administer notified refunds for PayPro Global, while PayPro Global can issue a refund itself and deduct it from future net proceeds.
Before signingSeller restrictions, supplier-balance deductions, final payout and termination terms4 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Merchant of Record entity & reseller agreement

Merchant of Record. PayPro Global Merchant of Record is a Merchant of Record service. The applicable selling entity varies by seller location, buyer market and agreement; the reseller agreement defines its tax, refund, chargeback, buyer-support and seller-payout responsibilities.

This is a reseller relationship. A conventional merchant account, MID or acquiring license is not issued to the supplier.

  1. 01 · Commercial model

    Merchant of Record

  2. 02 · Selling entity

    Varies by seller location, buyer market and agreement

  3. 03 · Agreement scope

    Tax, refunds, chargebacks & seller payouts

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

4 entities · license or registration not specified

PayPro Global, Inc.

Canada · Ontario corporation

License or regulatory registration not specified
Other legal entities (3)

PayPro U.S. Inc.

United States · Corporation

License or regulatory registration not specified

PayPro Europe Limited

United Kingdom · Private limited company

License or regulatory registration not specified

PPG DIGITAL Sp. z o. o.

Poland · Limited liability company

License or regulatory registration not specified
Before signingContracting entity, payment services license and legal terms3 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover PayPro Global Merchant of Record and buyer-payment failures, refunds, chargebacks, seller-account restrictions, supplier-balance adjustments or payout delays. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and buyer-payment failures, refunds, chargebacks, seller-account restrictions, supplier-balance adjustments or payout delays are not specified.

Other company contacts

Support hours are not specified for these contacts.

Consumer support

payproglobal.com/customer-support

General

payproglobal.com/legal
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
PayPro Global Merchant of Record / Before signing

What should the Merchant of Record / reseller agreement include?

Confirm the Merchant of Record entity, seller and product approval, fees, taxes, refunds, chargebacks, supplier-balance deductions, seller payouts, support and termination.

Before signing

PayPro Global Merchant of Record: terms to confirm

Confirm which seller, websites or apps and products are approved, which Merchant of Record entity sells to the buyer, and how fees, taxes, refunds, chargebacks and seller payouts work.

Seller approval, fees & payout

Approved seller and products, transaction fees, supplier-balance deductions, payout schedule, currencies, methods and minimum

Tax, refunds & chargebacks

Merchant of Record entity, tax responsibilities, buyer refunds, chargeback handling, buyer support, suspension and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Refunds, chargebacks & deductionsWho handles buyer refunds and chargebacks, and which amounts may be deducted from the supplier balance.
  2. 02Merchant of Record entity & taxThe reseller or Merchant of Record entity and its tax, refund, chargeback and buyer-support responsibilities.
  3. 03Seller & buyer supportSeller support, first-line buyer payment support, response times and escalation.
Merchant of Record / reseller agreement

Seller, product and payout terms to confirm

Review seller and product approval, fees, taxes, refunds, chargebacks, supplier-balance deductions, seller payouts, support and termination.

Refunds, chargebacks & deductionsWho handles buyer refunds and chargebacks, and which amounts may be deducted from the supplier balance.

  1. What events allow PayPro Global to restrict the seller account or suspend sales of an approved product?

    The notice period, any right to cure a breach, and the events allowing immediate seller-account or product restrictions are not fully specified.

  2. When can PayPro Global deduct or hold money in the supplier balance, delay a seller payout or retain money after termination, and what releases it?

    Supplier-balance deduction, payout-hold and final-payout release terms are not fully specified.

  3. How does PayPro Global handle open refunds and chargebacks, the supplier balance and the final seller payout after termination?

    Post-termination refund and chargeback handling, supplier-balance deductions and final-payout timing are not fully specified.

Merchant of Record entity & taxThe reseller or Merchant of Record entity and its tax, refund, chargeback and buyer-support responsibilities.

  1. Will the agreement be with PayPro Global, Inc., PayPro U.S. Inc., PayPro Europe Limited, or PPG DIGITAL Sp. z o. o.?

    More than one provider entity is linked to this product; the agreement must identify which one applies.

  2. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

  3. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

Seller & buyer supportSeller support, first-line buyer payment support, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Which support hours and contact channels cover PayPro Global Merchant of Record, and where should a seller report buyer-payment failures, refunds or chargebacks, account restrictions, supplier-balance adjustments or payout delays?

    The support scope for PayPro Global Merchant of Record and the contacts for buyer-payment, seller-account, supplier-balance and seller-payout issues are not specified.

  3. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What the Merchant of Record service includes, which sellers and products are restricted, and which reseller terms remain open.

Included capabilities

Capabilities included with PayPro Global Merchant of Record.

  • Independent-reseller commerce for approved software, SaaS, apps, digital products and games. PayPro Global supplies localized web, iframe, popup, in-app and in-game checkout, receives payment as principal, administers transaction taxes and payment disputes, reports the supplier balance, and disburses net proceeds.