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HighRiskPaymentProvider.comPayment provider reviews
Online and in-person payments

Company overview

About Mollie

What the company provides

  • Acquirer
  • Processor
  • Gateway
  • iDEAL acquirer and payment service provider
  • Regulated marketplace payment services provider
  • Regulated payment service provider and processor
  • Regulated platform payment services provider

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

Mollie provides regulated online and in-person payment services for businesses in the European Economic Area, Switzerland and the United Kingdom.

Mollie B.V. is the Dutch-regulated entity for EEA services, while Mollie UK Ltd provides the UK-regulated service and UK settlement route; UK non-card EU methods can pass first through Mollie B.V. and Stichting Mollie Payments before Mollie UK safeguards and pays out the funds. Mollie processes and settles merchant payments but its general card route connects merchants to external method acquirers and financial institutions. Mollie states that it became an iDEAL acquirer, but that method-specific role does not make Mollie a universal card acquirer, traditional merchant-account provider or dedicated-MID provider.

Founded 2004mollie.comUpdated Aug 15, 2026

Selected product

Online and in-person payments

EEA and Switzerland regulated payment services

Merchant account & merchant review

  1. Merchant account

    Varies by agreement

  2. Merchant underwriter

    Mollie reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

Mollie B.V.

Jurisdiction
Netherlands
Registration number
30204462
Company type
Private limited liability company

Legal entities by jurisdiction

3 legal entities across 2 jurisdictions

  • Netherlands2 entities
  • United Kingdom1 entity

The legal entity supplying a product can differ by product and country.

Product portfolio

Mollie products

Compare each product by the company's role, merchant-account setup, underwriting, payment processing and settlement responsibilities.

Online and in-person payments

Role in this product

  • Regulated payment service provider and processor
  • Contracting payment service entity
  • Payment module and transaction processing
  • Merchant risk assessment and CDD
  • Third party funds safeguarding
  • Merchant settlement
  • UK contracting payment service entity
  • EU method contracting and service entity
  • Card based payment processing and safeguarding
  • Non card EU method first stage safeguarding
  • UK final safeguarding and merchant settlement
  • iDEAL acquirer and payment service provider
  • iDEAL acquirer
  • iDEAL payment processing
  • EU funds safeguarding

A Mollie organisation account, Balance and payment integration for online checkout, payment links, recurring payments and eligible POS devices.

Mollie performs payment processing, safeguarding and merchant settlement under the applicable Dutch or UK entity arrangement, while external financial institutions and method acquirers remain part of the general card and payment-method chain. The separate iDEAL model records Mollie's direct method-acquirer role without extending that role to cards.

Related services
Alternative payment methodsChargeback managementCurrency conversionDirect APIEmbedded checkoutEmbedded payment fieldsHosted checkoutMerchant settlementOmnichannel paymentsPayment linksPoint of saleRecurring billing
Features
AcquiringGatewayCheckoutOmnichannelPayment operationsChargebacksUnderwritingOnboardingPricingReservesSettlementCurrency managementReportingCompliance

Mollie Connect for Platforms

Role in this product

  • Regulated platform payment services provider
  • Connected merchant contract and payment services
  • Connected merchant KYB/CDD and risk
  • Merchant settlement

OAuth-based embedded payments for SaaS platforms where every connected merchant has a direct Mollie relationship, owns its own payment, receives one merchant payout and handles its own refunds and disputes.

The platform can assist onboarding and account operations and earn application fees or use resell pricing, but balance transfers move funds already owned by Mollie organisations and cannot be used as transit, escrow or pass-through settlement.

Related services
Direct APIEmbedded checkoutOmnichannel paymentsPlatform paymentsSeller onboarding
Features
GatewayCheckoutOmnichannelPayment operationsUnderwritingOnboardingPricingReservesSettlementReportingCompliance

Mollie Connect for Marketplaces

Role in this product

  • Regulated marketplace payment services provider
  • Regulated payment processing and compliant balances
  • Connected seller onboarding and verification

A marketplace payments model in which the platform owns the payment, manages shopper refunds and disputes, routes a transaction to multiple connected sellers and retains its commission.

Mollie supplies the regulated onboarding, processing and compliant balances; routing can be delayed for up to 90 days, while the platform remains first-line liable for the payment and its chargebacks.

Related services
Direct APIMarketplace paymentsOmnichannel paymentsPlatform paymentsSeller onboarding
Features
GatewayCheckoutOmnichannelPayment operationsUnderwritingOnboardingPricingReservesSettlementReportingCompliance

Selected product

Online and in-person payments

Related services
12 capabilities
Features
14 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Regulated payment service provider and processor · Contracting payment service entity · Payment module and transaction processing · Merchant risk assessment and CDD · Third party funds safeguarding · Merchant settlement · UK contracting payment service entity · EU method contracting and service entity · Card based payment processing and safeguarding · Non card EU method first stage safeguarding · UK final safeguarding and merchant settlement · iDEAL acquirer and payment service provider · iDEAL acquirer · iDEAL payment processing · EU funds safeguarding
02 · Merchant account
Varies by agreement
03 · Merchant underwriting
Mollie performs merchant underwriting
04 · Merchant settlement
Custom provider to merchant settlement

Selected product: Online and in-person payments.

Payment processing

Online and in-person payments: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: EEA and Switzerland regulated payment services

Included in Online and in-person payments

Features included with this product.

Solutions
Alternative payment methodsChargeback managementCurrency conversionDirect APIEmbedded checkoutEmbedded payment fieldsHosted checkoutMerchant settlementOmnichannel paymentsPayment linksPoint of saleRecurring billing
Capabilities
AcquiringGatewayCheckoutOmnichannelPayment operationsRecurring billingChargebacksUnderwritingOnboardingPricingReservesSettlementCurrency managementReportingCompliance

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Online and in-person payments; any separate merchant account or acquirer is shown only when identified.

Included

Payment gateway, PSP and acquirer connections

Integration options, connected PSPs and acquirers, tokenization, 3DS and merchant tools.

Checkout & provider connections

Checkout → tokenization → connected payment provider

Merchant funds
Handles merchant funds at one or more stages
Merchant funds
Yes
Transaction processing
Yes
Merchant settlement
Yes
Direct acquiring
No
Merchant account model
A Mollie organisation account records payment methods, Transactions and Balances. It is not a traditional dedicated card merchant account, and Mollie does not issue one universal card MID.
Gateway availability
Businesses legally established in the EEA or Switzerland, subject to Mollie verification, CDD, approved activity, payment-method activation, bank-account requirements and product availability. Some countries carry a minimum sales-volume condition.
  1. 01Merchant integrationIntegration options and connected payment providers
  2. 02Payment securityTokenization, authentication and transport security
  3. 03Development & operations

Gateway connections

Merchant integration, PSP and acquirer connections

Integration options

Integration options
  • REST API
  • Mollie hosted checkout
  • Mollie JS components
  • Payment links
  • Commerce plugins
  • OAuth connect
  • Terminal API

Gateway

Payment technology

Connected payment provider

Types of connected payment providers
  • Acquirer
  • Bank
  • Payment processor
  • PSP

Security controls

Tokens and payment authentication

Tokenization
Yes
3-D Secure
Yes
Token formats
  • Customer reference
  • Payment mandate reference

Operations

Webhooks, Control Panel and test environment

Tools used to test an integration and manage live payments.

Webhooks
Yes
Sandbox
Yes
Merchant control panel
Yes
API-oriented
Yes
Gateway included
Yes
Onboarding included
Yes
Gateway features
  • Payments API
  • Orders API for supported methods
  • Authorization and capture
  • Refunds
  • Hosted checkout
  • Embedded payment fields
+6 more
  • Payment links
  • Recurring payment mandates
  • Point of sale payment creation
  • Balance and settlement APIs
  • OAuth connect
  • Payment status webhooks
Webhook events
  • Payment status change
  • Refund status change
  • Settlement status change
  • Onboarding status change
  • Connect balance transfer succeeded or failed
Role in this product
Regulated payment service provider and processor
Payment processing model
Mollie presents transactions through the Payment Module to the relevant Financial Institution, potentially through Intermediaries; Stichting Mollie Payments safeguards received third-party funds and Mollie B.V. settles the resulting Balance to the merchant's designated bank account.
Questions to confirm

Which connectors apply to EEA and Switzerland regulated payment services?

Connectors are not specified for EEA and Switzerland regulated payment services.

Merchant eligibility · EEA and Switzerland regulated payment services

Can my business apply, and who makes the underwriting decision?

Mollie reviews merchant applications.

Merchant eligibility

31 countries

EEA and Switzerland regulated payment services is available to eligible businesses in these countries. Eligibility can differ by processing arrangement and payment method.

Underwriting decision

Mollie reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
EEA and Switzerland regulated payment services
Owner & operating location
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, and Slovakia included · Criterion: legal entity registration · Location means legal entity registration

Applicant-location rules are separate from the country in which customers pay.

Regulated-business license
Required for regulated businesses

The accepted license, jurisdiction and operating entity are not specified.

01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Business bank account

Required

02

Processing statements

Not specified

Confirm how many complete statement months are required

03

Eligibility information

Only organisations acting in a business capacity are eligible; personal, family and household payment collection is excluded. Full Payment Services and Balance payout require completed verification and CDD. Conditional pre-verification access may permit transaction processing without settlement. Mollie may obtain credit-history and other risk information and share application and transaction information with affiliates and Financial Institutions. Risk decisions can be revisited, and increased chargebacks, fraud indicators or credit risk can change methods, fees, guarantees, reserves and settlement.

04

Merchant application decision

Mollie and, where necessary, the relevant Financial Institution after full verification and CDD

05

PSP and acquirer connection requirements

The relevant Financial Institution or Intermediary may impose method-specific approval or terms in addition to Mollie's account acceptance.

Approval, an agreement or credentials may be required for the PSP or acquirer selected for the payment setup; the exact requirements are not specified.

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Merchant location

EEA legal entity, Switzerland legal entity, and United kingdom legal entity

Business purpose

Business organisations only and No personal household use

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Processing application documents

Documents to prepare

  1. 01Legal and trading name
  2. 02Registered address and contact details
  3. 03Company registration and VAT number
  4. 04Legal representative and authority
  5. 05Ultimate beneficial owner information
  6. 06IBAN or UK bank account
  7. 07Financial statements invoices or permits when requested
  8. 08Government issued identification or permissions when requested
  9. 09Company registration details
  10. 10Legal representative and ultimate beneficial owner identity
  11. 11IBAN or UK bank account
  12. 12Financial statements invoices permits or government documents when requested

Merchant review & processing activation

  1. 01

    Create a Mollie organisation account

  2. 02

    Register legal entity trading name contacts registration VAT and bank details

  3. 03

    Identify authorised representatives and ultimate beneficial owners

  4. 04

    Register every website or application profile used to accept payments

  5. 05

    Complete Mollie KYC CDD and business-risk assessment

  6. 06

    Provide financial license or supporting documents when requested

  7. 07

    Activate approved payment methods channels and Connect permissions

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

  • Every payment accepting URL registered as a website profile
  • Registered trading name
  • Lawful products services and content
  • Payment method brand display when methods are mentioned
  • Only approved business activities

Merchant-account and processing requirements

  • Business legal existence and authorised representatives
  • Ultimate beneficial ownership
  • Business activity and prohibited product screening
  • Website and payment profile review
  • Bank account ownership
  • Creditworthiness and financial risk where required
  • Regulatory licenses and permissions where applicable
  • Platform funds flow payment ownership and merchant consent

Processing onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you accept a startup with no operating history for this product?

    Startup eligibility is not specified.

  2. 02

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  3. 03

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  4. 04

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  5. 05

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 06

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 07

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 08

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Payment methods & countries · EEA and Switzerland regulated payment services

Where can the business process payments, and which methods are available?

Company payment-method and country totals can span multiple products.

Selected product

EEA and Switzerland regulated payment services

Payment-method availability

Selected product

Business applying for processing

31 countries

The business registration country, acquiring countries and customer countries are separate requirements.

Method categories

  • Bank debit
  • Bank transfer
  • Cards
  • Local payment methods
  • Open banking
  • Real-time bank payments
  • Wallets

Currencies

≥30 payment processing currencies

The currencies total can include several products; the number available with this product depends on the agreement.

Availability depends on

  • Merchant registration country
  • Contracting entity
  • Payment method providing entity shown in dashboard
  • Payment method activation
  • Merchant risk assessment and business activity
  • Payment channel
  • Payer country
  • Currency
  • Terminal or device eligibility
  • Mollie connect model
  • Technical integration

EEA and Switzerland regulated payment services payment methods and market coverage depend on the legal entity, merchant country, customer country, currency, industry and account configuration.

01Payment-method availability

Card acceptance, bank payment rails, and digital wallets

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card
  • Commercial card

Card brands

  • American Express
  • Cartes bancaires
  • Maestro
  • Mastercard
  • Visa

Bank payment rails

Bank methods

  • Bacs direct debit
  • Bancontact
  • iDEAL
  • Pay by Bank
  • SEPA bank transfer
  • SEPA direct debit
  • Wero

Bank-transfer rails

  • Chaps
  • SEPA

Digital wallets

Wallets

  • Apple Pay
  • Google Pay
  • PayPal

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the business be registered, where is acquiring available, and where can customers pay?

Business location, merchant-account coverage, acquiring countries and customer location can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business location

    Where can the business applying for processing be registered?

    31 countries

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Show all 31 countries
    • ATAustria
    • BEBelgium
    • BGBulgaria
    • CHSwitzerland
    • CYCyprus
    • CZCzechia
    • DEGermany
    • DKDenmark
    • EEEstonia
    • ESSpain
    • FIFinland
    • FRFrance
    • GRGreece
    • HRCroatia
    • HUHungary
    • IEIreland
    • ISIceland
    • ITItaly
    • LILiechtenstein
    • LTLithuania
    • LULuxembourg
    • LVLatvia
    • MTMalta
    • NLNetherlands
    • NONorway
    • PLPoland
    • PTPortugal
    • RORomania
    • SESweden
    • SISlovenia
    • SKSlovakia
    Merchant application review
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    Acquiring countries listed for other products

    Their availability with EEA and Switzerland regulated payment services is not specified.

    Show all 1 country
    • NLNetherlands
    Across all products
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  4. Which legal entity provides acquiring, and which entity settles funds in each target market?

    Additional acquiring countries and the acquiring entity for each market are not specified.

  5. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

Pricing & funds · EEA and Switzerland regulated payment services

What does this product cost, and when are funds settled?

Product price, contracting entity and additional fees

Pricing

Public rates are available for 1 of 2 pricing plans

The processing rate is not specified.

Pricing method

Public baseline plus negotiated terms

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • EEA and Switzerland country-specific standard rates
    • Mollie volume pricing

  2. 02 · Pricing model

    • Percentage only
    • Percentage plus fixed
    • Fixed only
    • Custom
    • Interchange plus

  3. 03 · Contract duration

    The current UK agreement becomes indefinite after verification and the first transaction, with the published termination notice rules and applicable statutory exceptions. Country agreements, dashboard terms, method terms, POS plans and Connect commercial terms can differ.

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Payment method
    • Merchant country
    • Card origin and type
    • Refund
    • Chargeback
    • Foreign currency conversion
    • Terminal or POS plan
    • Interchange
    • Scheme
    • Mollie processing
    • Multi product

    Amounts and applicability vary by merchant agreement.

Fees requiring a quote

Amounts and waivers are not specified

monthly fee
setup fee
application fee
annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve terms

Who holds the reserve, how much is withheld, and when is it released?

Reserve terms cover the holder, funding method, amount, hold period and release conditions.

Reserve terms

Reserve holder, amount and release terms

The holder, amount, hold period and release conditions form one reserve arrangement.

  1. 01

    Reserve type

    • Risk-based rolling reserve: Rolling reserve and Fixed reserve
    • Risk-based guarantee or collateral: Transaction security deposit
    • Post-termination Balance hold: Post-termination hold

    Percentage of each processed transaction withheld, Specified amount held in balance, Full or partial settlement delay, Account funds withheld, Separate deposit, Pledge, Parent or personal guarantee, Other security requested by Mollie, and Final balance payment delayed in whole or part

  2. 02

    Hold & release

    • Risk-based rolling reserve: rolling release
    • Risk-based guarantee or collateral: case by case release
    • Post-termination Balance hold: after termination release
  3. 03

    Amount

    Amount not specified

    A reserve may apply; its amount and cap are not specified.

03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • Mollie B.V. merchant settlement: Set in agreement · delay 1–3 business days

Settlement methods

  • Methods: SEPA bank transfer

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What is the effective processing price for EEA and Switzerland regulated payment services, including the percentage rate, per-transaction fee, interchange and card-network fees, and currency-conversion markup?

    Standard processing rate is not specified for the selected product.

  2. Which of these apply, at what amount and on what trigger: monthly fee, setup fee, application fee, annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  3. Is there a minimum settlement amount, carry-forward rule or fee below threshold for Mollie B.V. merchant settlement?

    A settlement minimum or carry-forward rule is not specified.

Reserve & held funds

  1. What percentage or fixed amount is withheld under Risk-based rolling reserve, Risk-based guarantee or collateral, and Post-termination Balance hold, is there a cap, and which transaction volume is used?

    A reserve may apply; its amount and cap are not specified.

  2. For Risk-based rolling reserve, Risk-based guarantee or collateral, and Post-termination Balance hold, when does the hold start, when is each tranche released, and what can extend the release?

    A hold period or release rule is not specified for at least one reserve policy.

Payment lifecycle · EEA and Switzerland regulated payment services

How do checkout, payment processing, settlement and reconciliation work?

Sales channels, gateway, virtual terminal, recurring billing and equipment

Payment lifecycle

Checkout → authorization → settlement → reconciliation

The selected product determines the integration, transaction controls, payment processing, merchant settlement and reporting.

Selected product

EEA and Switzerland regulated payment services

Integration, processing, merchant settlement and reporting for this product.

  1. Sales channels

    Online · In-person

  2. Gateway & virtual terminal

    Mollie Payments API for online and point-of-sale payments, using an approved terminal or Tap device for in-person transactions; cashier software is normally supplied by the merchant or a Mollie partner.

  3. Account, processor & equipment responsibilities

    Regulated payment service provider and processor · Mollie · Contracting payment service entity · Mollie B.V.

  4. Terminals & equipment

    Pax terminal · Mollie tap terminal

01

Sales channels

Choose the integration option and who controls the payment page

Where the approved merchant account can accept payments.

Available channels

  • Online
  • In-person
  • Mobile
  • Payment link
02

Gateway & virtual terminal

Gateway integration, security and transaction tools

The gateway and virtual-terminal options matched to the approved processor and account.

Selected setup

Gateway entry point

How requests enter this product and which integration boundary applies.

Integration model

Mollie Payments API for online and point-of-sale payments, using an approved terminal or Tap device for in-person transactions; cashier software is normally supplied by the merchant or a Mollie partner.

Gateway & virtual terminal

Tokenization, 3-D Secure, webhooks and transaction controls

Gateway
01

Gateway options

Not specified

Gateway and virtual-terminal options are not specified

Recurring, MOTO & ACH

From customer consent to scheduled payments and retries

Stored-credential consent, payment scheduling and retry rules apply to each recurring-payment setup.

Other recurring-payment terms

Additional payment functions
Not specified

Recurring, MOTO and ACH availability is not specified

03

Account, processor & equipment responsibilities

Who processes transactions, settles merchant funds and controls authorization and capture?

The selected gateway, processor, merchant account and terminal setup must be compatible.

Account, processor & equipment responsibilities

  • Regulated payment service provider and processor · Mollie
  • Contracting payment service entity · Mollie B.V.
  • Payment module and transaction processing · Mollie
  • Merchant risk assessment and CDD · Mollie
  • Third party funds safeguarding · Stichting Mollie Payments
  • Merchant settlement · Mollie
  • Non iDEAL payment method acquirer · Relevant Financial Institution or method acquirer
  • Payment scheme network or issuer · Connected provider

Available controls

The selected gateway, processor, merchant account and terminal setup must be compatible.

  1. 01

    How the setup is selected

    Which gateway, processor, merchant account and terminal setup work together?

    How the setup is selected

    Mollie Payments API for online and point-of-sale payments, using an approved terminal or Tap device for in-person transactions; cashier software is normally supplied by the merchant or a Mollie partner.

04

Terminals & equipment

Which terminals and equipment services are available?

Countertop, mobile and POS equipment available for this product.

Terminal & equipment details

Terminal models and equipment services for this product.

Terminal options

  • Pax terminal
  • Mollie tap terminal
  • Tap app
  • Mollie supplied pre certified terminal
  • Compatible third party terminal when enabled
  • Tap to pay compatible iOS or Android device

Equipment services

  • Terminal list API
  • Terminal status
  • Payment profile assignment
  • Web app fleet management

Before integration

Integration details not specified

  1. 01

    Which gateway, virtual terminal, terminal models and equipment services are included with this product?

    The included gateway and equipment package is not specified.

  2. 02

    What purchase, lease, shipping, replacement, reprogramming, gateway and virtual-terminal charges apply?

    The complete gateway and equipment fee schedule is not specified.

  3. 03

    Which party receives card data in each channel, and which PCI DSS validation applies to the approved setup?

    Channel-specific card-data handling and PCI DSS scope are not specified.

Merchant funds, risk & support

Online and in-person payments: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

Online and in-person paymentsService: EEA and Switzerland regulated payment services
01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

API-based payment processing

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Regulated payment service provider and processor · Contracting payment service entity · Payment module and transaction processing · Merchant risk assessment and CDD · Third-party funds safeguarding · Merchant settlement · UK contracting payment service entity · EU method contracting and service entity · Card based payment processing and safeguarding · Non card EU method first stage safeguarding · UK final safeguarding and merchant settlement · iDEAL acquirer and payment service provider · iDEAL acquirer · iDEAL payment processing · EU funds safeguarding
Who receives and settles funds
Custom provider to merchant settlement

Reserve or security deposit

Reserve funding and release

Risk-based rolling reserve

Reserve may apply
  1. 01

    Funding method

    Percentage of each processed transaction withheld · Specified amount held in balance · Full or partial settlement delay

  2. 02

    Reserve type

    Rolling reserve · Fixed reserve

  3. 03

    Reserve amount

    Not specified

  4. 04

    Release

    Rolling release

Risk-based guarantee or collateral

Reserve may apply
  1. 01

    Funding method

    Account funds withheld · Separate deposit · Pledge · Parent or personal guarantee · Other security requested by Mollie

  2. 02

    Reserve type

    Transaction security deposit

  3. 03

    Reserve amount

    Not specified

  4. 04

    Release

    Case by case release

Post-termination Balance hold

Reserve may apply
  1. 01

    Funding method

    Final balance payment delayed in whole or part

  2. 02

    Reserve type

    Post-termination hold

  3. 03

    Reserve amount

    Not specified

  4. 04

    Release

    After termination release

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

3-D Secure and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    At checkout

    3-D Secure authentication

  2. 02

    After payment

    Disputes & chargebacks

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Chargeback notificationMerchant dispute information submissionChargeback and related fee balance set offTransaction specific funds retentionPlatform and marketplace liability allocation
Chargeback reporting
Yes
Fee policy · Contract and method specific
Yes
Fee policy · Financial institution or intermediary fines may be passed through
Yes
Before signingReserve, chargeback, settlement hold and suspension terms5 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity and authorization

Regulated payment service provider and processor. For Online and in-person payments, the contracting entity is Mollie B.V.; its authorization or registration is Electronic money institution and payment service provider; and its permitted payment services are Regulated payment services · Payment processing · Merchant funds safeguarding and settlement.

  1. 01 · Contracting entity

    Mollie B.V.

  2. 02 · Authorization or registration

    Electronic money institution and payment service provider

  3. 03 · Permitted payment services

    Regulated payment services · Payment processing · Merchant funds safeguarding and settlement

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

2 entities · 1 license or registration

Mollie B.V.

Netherlands · Registry 30204462 · Private limited liability company

Electronic money institution and payment service provider

De Nederlandsche Bank · Relation number F0038 · 3 permitted payment services · Active · Entity: Mollie B.V.

Other legal entities (1)

Stichting Mollie Payments

Netherlands · Registry 50205773 · Foundation for safeguarding Third-party funds

License or regulatory registration not specified

Security & regulatory information

Certifications, safeguarding arrangements and cross-border permissions for this product.

01

Safeguarding

Safeguarding or escrow arrangements

Stichting Mollie Payments receives and safeguards third-party funds for Mollie B.V. separately from Mollie B.V.'s own bank accounts.

Affiliated entity: Stichting Mollie Payments · Entity: Mollie B.V. · Stichting Mollie Payments

Before signingContracting entity, payment services license and legal terms3 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover EEA and Switzerland regulated payment services and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Company contacts

Support hours are not specified for these contacts.

Sales

mollie.com/gb/contact

Merchant support

help.mollie.com/hc/en-gb

Developer

docs.mollie.com

General

info@mollie.com

Security

mollie.com/gb/legal/responsible-disclosure
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
EEA and Switzerland regulated payment services / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

EEA and Switzerland regulated payment services: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. What events allow EEA and Switzerland regulated payment services to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  2. What reserve percentage and cap apply, and which obligations continue after termination?

    Reserve percentage and reserve cap are not specified. Release method: Rolling · Release method: Case by case · Release method: After termination.

  3. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  5. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Will the agreement be with Mollie B.V. or Stichting Mollie Payments, and which authorization applies?

    More than one provider entity is linked to this product; the agreement must identify the applicable entity and authorization.

  2. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

  3. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover EEA and Switzerland regulated payment services, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for EEA and Switzerland regulated payment services and the contacts for payment-processing or merchant-settlement issues are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with EEA and Switzerland regulated payment services.

  • A Mollie organisation account, Balance and payment integration for online checkout, payment links, recurring payments and eligible POS devices. Mollie performs payment processing, safeguarding and merchant settlement under the applicable Dutch or UK entity arrangement, while external financial institutions and method acquirers remain part of the general card and payment-method chain. The separate iDEAL model records Mollie's direct method-acquirer role without extending that role to cards.