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UK card acquiring and online payments

Company overview

About Global Payments

What the company provides

  • Acquirer
  • Processor
  • Gateway
  • Merchant account provider
  • ISO / MSP
  • Payment card acceptance and processing provider
  • Payment processor and merchant servicer

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

Global Payments sells merchant payment processing and commerce technology through different legal and bank structures.

In the documented U.S. sponsorship model, Global Payments Direct, Inc. is the processor and registered ISO while a member bank sponsors the card activity, retains control of network settlement funds until the merchant is funded and participates in merchant acceptance. In the UK, GPUK LLP is the FCA-authorised payment-services entity behind the Global Payments trading name. European materials describe both financial-institution processing capabilities and merchant card-acceptance contracts with Global Payments s.r.o.; the public sources reviewed do not establish one universal responsibility split for every s.r.o. relationship.

Founded 2000globalpayments.comUpdated Aug 15, 2026

Selected product

UK card acquiring and online payments

UK regulated card acquiring

Merchant account & underwriting

  1. Merchant account

    Included: GPUK LLP

  2. Merchant underwriter

    Global Payments reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

Global Payments Inc.

Jurisdiction
United States
Company type
Georgia corporation

Legal entities by jurisdiction

4 legal entities across 3 jurisdictions

  • United States2 entities
  • Czechia1 entity
  • United Kingdom1 entity

The legal entity supplying a product can differ by product and country.

Product portfolio

Global Payments products

Compare each product by the company's role, merchant-account setup, underwriting, payment processing and settlement responsibilities.

U.S. sponsored merchant processing

Role in this product

  • Contracting entity
  • Payment processor
  • Payment gateway
  • Merchant onboarding and servicing

Global Payments Direct, Inc. supplies processing, gateway and merchant-servicing technology as a registered ISO.

A member clearing bank supplies card-network sponsorship, keeps settlement funds under its control until the merchant is funded and participates in merchant acceptance under the applicable merchant agreement.

Related services
Chargeback managementDirect APIEmbedded checkoutFraud preventionHosted checkoutMerchant accountsMerchant settlementOmnichannel paymentsPayment vaultRecurring billing
Features
AcquiringMerchant accountGatewayCheckoutOmnichannelPayment operationsFraud and riskChargebacksUnderwritingOnboardingPricingReservesSettlementReportingSupportCompliance

U.S. Genius POS online application

Role in this product

  • Contracting entity
  • Payment processor and merchant servicer

A separate online application for the published Genius POS plans.

The displayed monthly plan prices and specified in-person card rate apply only to this product and remain subject to the published exclusions, interchange, assessments, product configuration and approval.

Related services
Merchant accountsMerchant settlementOmnichannel payments
Features
AcquiringMerchant accountOmnichannelPayment operationsUnderwritingOnboardingPricingSettlementReportingSupport

UK card acquiring and online payments

Role in this product

  • Contracting entity
  • Acquirer
  • Payment processor
  • Merchant account provider
  • Gateway and terminal services
  • Merchant settlement

GPUK LLP is the FCA-authorised payment-services entity behind the UK Global Payments trading name.

It contracts for approved card processing, issues merchant identifiers for the configured service, connects online and terminal acceptance and settles according to the merchant quote and agreement.

Related services
Chargeback managementDirect APIEmbedded checkoutFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementOmnichannel paymentsPayment linksPayment vaultRecurring billing
Features
AcquiringMerchant accountGatewayCheckoutOmnichannelPayment operationsFraud and riskChargebacksUnderwritingOnboardingPricingSettlementReportingSupportCompliance

European card acceptance and processing

Role in this product

  • Payment card acceptance and processing provider
  • Merchant contracting entity for card acceptance
  • Financial institution processing and merchant management capabilities

Global Payments publishes European processing and merchant-management capabilities for financial institutions, while its current merchant notice says merchants contract with Global Payments s.r.o. for card acceptance.

Public materials do not establish one universal allocation of acquiring, merchant-account, underwriting, funds-flow and settlement responsibilities across all s.r.o. relationships.

Related services
Direct APIFraud prevention
Features
GatewayPayment operationsFraud and riskPricingCompliance

Selected product

UK card acquiring and online payments

Related services
12 capabilities
Features
15 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Contracting entity · Acquirer · Payment processor · Merchant account provider · Gateway and terminal services · Merchant settlement
02 · Merchant account
Included: GPUK LLP
03 · Merchant underwriting
Global Payments performs merchant underwriting
04 · Merchant settlement
Custom acquirer to merchant settlement

Selected product: UK card acquiring and online payments.

Payment processing

UK card acquiring and online payments: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: UK regulated card acquiring

Included in UK card acquiring and online payments

Features included with this product.

Solutions
Chargeback managementDirect APIEmbedded checkoutFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementOmnichannel paymentsPayment linksPayment vaultRecurring billing
Capabilities
AcquiringMerchant accountGatewayCheckoutOmnichannelPayment operationsRecurring billingFraud and riskChargebacksUnderwritingOnboardingPricingSettlementReportingSupportCompliance

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for UK card acquiring and online payments; any separate merchant account or acquirer is shown only when identified.

Included

Merchant acquiring

Merchant account, card-network access, sponsor bank and acquirer.

Acquiring responsibilities

Who provides the merchant account, acquires transactions and settles merchant funds for this product.

Role in this product
Acquirer
API-oriented
Yes
Merchant funds
Handles merchant funds at one or more stages
Merchant funds
Yes
Transaction processing
Yes
Merchant settlement
Yes
Direct acquiring
Yes
Merchant account
Yes
MID
Yes
Gateway included
Yes
Onboarding included
Yes
Merchant account model
A GPUK LLP card-processing relationship with a merchant identifier and settlement configuration defined by the signed quote and merchant agreement.
Availability
Approved UK merchant, business activity, MCC, payment channel, terminal or online product, settlement account and contract dependent.

Merchant account

Merchant account, acquiring and settlement

Capabilities
  • Card present and card not present processing
  • Authorization and clearing
  • Merchant account servicing
  • Merchant settlement by model
  • Refund and chargeback processing
Merchant account
Yes
Domestic or offshore MID
Domestic account under the legal and bank structure named in the merchant agreement
Questions to confirm

What dedicated MID applies to UK regulated card acquiring?

Dedicated MID is not specified for UK regulated card acquiring.

Which legal entity is the acquirer or merchant-account provider in the signed agreement?

UK regulated card acquiring may be contracted through different regulated entities or sponsor banks.

Merchant eligibility · UK regulated card acquiring

Can my business apply, and who makes the underwriting decision?

Global Payments reviews merchant applications.

Merchant eligibility

1 country

UK regulated card acquiring is available to eligible businesses in these countries. Eligibility can differ by product and payment method.

Underwriting decision

Global Payments reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
UK regulated card acquiring
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required license type and issuing jurisdiction are not specified
01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Processing statements

Not specified

Confirm how many complete statement months are required

02

Eligibility information

The current UK merchant-data notice documents application and onboarding data but does not specify universal approval thresholds or approval times.

03

Merchant application decision

Global Payments and, on the U.S. sponsorship route, the member bank named in the merchant agreement

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Application documents

Documents to prepare

  1. 01Merchant and company details
  2. 02Directors officers shareholders and responsible parties
  3. 03Merchant bank account
  4. 04Merchant ID and merchant category code
  5. 05Requested product and channel information

Merchant application & underwriting

  1. 01

    Create or complete the merchant application

  2. 02

    Provide merchant business ownership location and bank details

  3. 03

    Select payment products channels and processing profile

  4. 04

    Review and sign the merchant agreement

  5. 05

    Complete Global Payments and applicable bank review

  6. 06

    Receive approved merchant credentials and activate processing

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

Required website pages, disclosures and policies are not specified

Merchant-underwriting checks

  • Merchant and responsible party identity
  • Business activity and location
  • Settlement bank account
  • Processing volume and transaction profile
  • Payment channel and requested products
  • Member bank or regulated entity acceptance by route

Merchant onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you accept a startup with no operating history for this product?

    Startup eligibility is not specified.

  2. 02

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  3. 03

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  4. 04

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  5. 05

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 06

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 07

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 08

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 09

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Payment methods & countries · UK regulated card acquiring

Where can this merchant accept payments, and which methods are available?

Acquiring is included with this product; each payment method still depends on the merchant configuration.

Selected product

UK regulated card acquiring

Availability depends on the product and merchant

Selected product

Applying merchant

1 country

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Cards
  • Local payment methods
  • Wallets

Availability depends on

  • Contracting entity and product
  • Merchant country and member bank sponsorship
  • Merchant acceptance and risk review
  • Industry and merchant category code
  • Payment channel and product
  • Payment method activation
  • Currency and settlement configuration
  • Technical integration

Acquiring is included with UK regulated card acquiring. Payment-method availability depends on the legal entity, country, currency, industry, MCC and transaction type in the merchant agreement.

01Payment-method availability

Card acceptance and digital wallets

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • American Express
  • Discover
  • JCB
  • Mastercard
  • UnionPay
  • Visa

Bank payment rails

Bank methods

Bank methods by customer country are not specified

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

  • Apple Pay
  • Google Pay

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the merchant be registered, where is acquiring available, and where can customers pay?

Merchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business registration country

    Where must the business be registered to apply?

    1 country

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Show all 1 country
    • GBUnited Kingdom
    Merchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    United Kingdom

    Platform and user eligibility are assessed separately from acquiring-region availability.

    Show all 1 country
    • GBUnited Kingdom
    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  4. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

  5. Which presentment and settlement currencies are available for this product?

    Presentment and settlement currencies are not specified for this product.

Pricing & funds · UK regulated card acquiring

What does this product cost, and when are funds settled?

Fees and reserves are governed by the merchant-account agreement

Pricing

Standard processing rate is not specified for this product

The processing rate is not specified.

Pricing method

Custom quote

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • UK merchant quote pricing

  2. 02 · Pricing model

    • Custom

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Card processing
    • Online gateway
    • Terminal rental
    • Payment method
    • Chargeback

    Amounts and applicability vary by merchant agreement.

Fees requiring a quote

Amounts and waivers are not specified

monthly fee
setup fee
application fee
annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Reserve holder

Not specified

No reserve policy is specified for UK regulated card acquiring

Reserve terms from another product or provider do not apply to this product.

03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • GPUK LLP merchant settlement: Set in agreement

Settlement methods

  • Methods: Bank transfer

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What is the effective processing price for UK regulated card acquiring, including the percentage rate, per-transaction fee, interchange and card-network fees, and currency-conversion markup?

    Standard processing rate is not specified for the selected product.

  2. Which of these apply, at what amount and on what trigger: monthly fee, setup fee, application fee, annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  3. What are the initial term, renewal term, cancellation notice period and early-termination charge for this product?

    The initial term, renewal and cancellation terms are not specified for this product.

  4. For GPUK LLP merchant settlement, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  5. Is there a minimum settlement amount, carry-forward rule or fee below threshold for GPUK LLP merchant settlement?

    A settlement minimum or carry-forward rule is not specified.

Reserve & held funds

  1. Can UK regulated card acquiring require a rolling reserve, security deposit or post-termination hold, and what are the percentage, cap, duration and release trigger?

    The reserve percentage, cap, hold period or release terms are not fully specified for this product.

Payment lifecycle · UK regulated card acquiring

How do checkout, payment processing, settlement and reconciliation work?

Sales channels, gateway, virtual terminal, recurring billing and equipment

Payment lifecycle

Checkout → authorization → settlement → reconciliation

The selected product determines the integration, transaction controls, payment processing, merchant settlement and reporting.

Selected product

UK regulated card acquiring

Integration, processing, merchant settlement and reporting for this product.

  1. Sales channels

    Online · In-person

  2. Gateway & virtual terminal

    Global Payments gateway, partner APIs, point-of-sale software and certified payment terminals under the selected merchant agreement

  3. Account, processor & equipment responsibilities

    Contracting entity · GPUK LLP · Acquirer · Global Payments

  4. Terminals & equipment

    Countertop terminal · Portable terminal

01

Sales channels

Choose the integration option and who controls the payment page

Where the approved merchant account can accept payments.

Available channels

  • Online
  • In-person
  • Mobile
  • MOTO
02

Gateway & virtual terminal

Gateway integration, security and transaction tools

The gateway and virtual-terminal options matched to the approved processor and account.

Selected setup

Gateway entry point

How requests enter this product and which integration boundary applies.

Integration model

Global Payments gateway, partner APIs, point-of-sale software and certified payment terminals under the selected merchant agreement

Gateway & virtual terminal

Tokenization, 3-D Secure, webhooks and transaction controls

Gateway
01

Gateway options

  • Online gateway

Recurring, MOTO & ACH

From customer consent to scheduled payments and retries

Stored-credential consent, payment scheduling and retry rules apply to each recurring-payment setup.

Other recurring-payment terms

Additional payment functions
Not specified

Recurring, MOTO and ACH availability is not specified

03

Account, processor & equipment responsibilities

Who processes transactions, settles merchant funds and controls authorization and capture?

The selected gateway, processor, merchant account and terminal setup must be compatible.

Account, processor & equipment responsibilities

  • Contracting entity · GPUK LLP
  • Acquirer · Global Payments
  • Payment processor · Global Payments
  • Merchant account provider · Global Payments
  • Merchant underwriting · Global Payments
  • Gateway and terminal services · Global Payments
  • Merchant settlement · Global Payments
  • Merchant bank · Connected provider

Available controls

The selected gateway, processor, merchant account and terminal setup must be compatible.

  1. 01

    How the setup is selected

    Which gateway, processor, merchant account and terminal setup work together?

    How the setup is selected

    Global Payments gateway, partner APIs, point-of-sale software and certified payment terminals under the selected merchant agreement

04

Terminals & equipment

Which terminals and equipment services are available?

Countertop, mobile and POS equipment available for this product.

Terminal & equipment details

Terminal models and equipment services for this product.

Terminal options

  • Countertop terminal
  • Portable terminal
  • Mobile terminal
  • Virtual terminal
  • Global Payments compatible payment terminal

Equipment services

  • Terminal provisioning
  • Terminal configuration
  • Transaction reporting

Before integration

Integration details not specified

  1. 01

    Which gateway, virtual terminal, terminal models and equipment services are included with this product?

    The included gateway and equipment package is not specified.

  2. 02

    What purchase, lease, shipping, replacement, reprogramming, gateway and virtual-terminal charges apply?

    The complete gateway and equipment fee schedule is not specified.

  3. 03

    Which party receives card data in each channel, and which PCI DSS validation applies to the approved setup?

    Channel-specific card-data handling and PCI DSS scope are not specified.

Merchant funds, risk & support

UK card acquiring and online payments: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

UK card acquiring and online paymentsService: UK regulated card acquiring
01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Merchant acquiring

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Contracting entity · Acquirer · Payment processor · Merchant account provider · Gateway and terminal services · Merchant settlement
Who receives and settles funds
Custom acquirer to merchant settlement

Reserve or security deposit

Reserve amount and release terms are not specified

The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

Not specified

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening, 3-D Secure, and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    At checkout

    3-D Secure authentication

  3. 03

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
3-D SecureFraud screeningTransaction risk controlsMerchant risk monitoringFinancial institution risk tools

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

Authentication · 3-D Secure
Yes
3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Chargeback notificationChargeback resolution supportMerchant document submissionChargeback and fraud monitoring
Chargeback reporting
Yes
Before signingReserve, chargeback, settlement hold and suspension terms5 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity and authorization

Acquirer. For UK card acquiring and online payments, the contracting entity is GPUK LLP; its authorization or registration is Authorised payment services firm · Consumer credit authorization; and its permitted payment services are Provision of payment services · Terminal rental agreements.

  1. 01 · Contracting entity

    GPUK LLP

  2. 02 · Authorization or registration

    Authorised payment services firm · Consumer credit authorization

  3. 03 · Permitted payment services

    Provision of payment services · Terminal rental agreements

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

1 entity · 2 licenses or registrations

GPUK LLP

United Kingdom · Registry OC337146 · Limited liability partnership

Authorised payment services firm

Financial Conduct Authority · Firm Reference Number 504290 · 1 permitted payment service · Active · Entity: GPUK LLP

Consumer credit authorization

Financial Conduct Authority · Firm Reference Number 714439 · 1 permitted payment service · Active · Entity: GPUK LLP

Security & regulatory information

Certifications, safeguarding arrangements and cross-border permissions for this product.

01

Security controls

Privacy and security controls

Security controls
PCI oriented hosted payment pageTokenization3-D SecureFraud and risk controlsMerchant PCI obligations remain integration dependent
Security
https://www.globalpayments.com/en-gb/notices/security
Before signingContracting entity, payment services license and legal terms1 item to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover UK regulated card acquiring and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Merchant technical support

Regional integration-support schedules are published in the developer support centre; availability varies by region.

Developer

developer.globalpayments.com

Other company contacts

Support hours are not specified for these contacts.

Sales

globalpayments.com/contact-us

Merchant support

globalpayments.com/contact-us

Security

globalpayments.com/en-gb/notices/security
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
UK regulated card acquiring / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

UK regulated card acquiring: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. Can a reserve or post-termination hold apply to this product, and how is it released?

    The entity that may establish and hold a reserve, the reserve amount and the release terms are not specified.

  2. What events allow UK regulated card acquiring to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  3. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  5. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Which support hours and contact channels cover UK regulated card acquiring, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for UK regulated card acquiring and the contacts for payment-processing or merchant-settlement issues are not specified.

  3. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with UK regulated card acquiring.

  • GPUK LLP is the FCA-authorised payment-services entity behind the UK Global Payments trading name. It contracts for approved card processing, issues merchant identifiers for the configured service, connects online and terminal acceptance and settles according to the merchant quote and agreement.