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HighRiskPaymentProvider.comPayment provider reviews

Company overview

About CCBill

What the company provides

  • Processor
  • Gateway
  • Merchant account provider
  • Payment facilitator
  • ISO / MSP

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

CCBill offers payment-facilitator and dedicated merchant-account products with hosted checkout, recurring billing, fraud management and affiliate services for ecommerce, subscription and approved high-risk businesses.

The contracting, underwriting, processing and merchant settlement entities depend on the selected product and agreement.

Founded 1998ccbill.comUpdated Jul 17, 2026

Selected product

PSP/IPSP

Submerchant account & underwriting

  1. Submerchant account

    Submerchant account under a master merchant account

  2. Submerchant underwriter

    CCBill reviews submerchant applications

    Submerchant underwriting is included with this product.

Primary legal entity

Jurisdiction
United States

Legal entities by jurisdiction

4 legal entities across 4 jurisdictions

  • Ireland1 entity
  • Malta1 entity
  • United Kingdom1 entity
  • United States1 entity

Operating scale

Merchant count
>30,000 merchants
Country reach
197 countries

The legal entity supplying a product can differ by product and country.

Product portfolio

CCBill products

Compare merchant acquiring and card processing and merchant-account placement by account setup, approval, payment or data flow, and contract terms.

PSP/IPSP

Role in this product

  • Payment facilitator

The PSP/IPSP product includes a submerchant account under a master merchant account, a payment gateway and merchant services.

The contracting entity, master MID owner, sponsor bank and merchant settlement provider are not specified for this product.

Related services
Merchant accounts
Features
PayFacGatewayCheckoutRecurring billingOnboardingTraffic manager

ISO Merchant Account

Role in this product

  • ISO / MSP

CCBill Merchant Account Services arranges a dedicated merchant account; the merchant chooses the gateway and the other components of the payment setup.

Related services
Merchant accounts

Selected product

PSP/IPSP

Related services
Merchant accounts
Features
PayFacGatewayCheckoutRecurring billingOnboardingTraffic manager

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Payment facilitator
02 · Submerchant account
Submerchant account under a master merchant account
03 · Submerchant underwriting
CCBill performs submerchant underwriting
04 · Merchant settlement
Weekly provider to merchant settlement

Selected product: PSP/IPSP.

Payment processing

PSP/IPSP: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: PSP/IPSP

Included in PSP/IPSP

Features included with this product.

Solutions
Merchant accounts
Capabilities
PayFacGatewayCheckoutRecurring billingOnboardingTraffic manager

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for PSP/IPSP; any separate merchant account or acquirer is shown only when identified.

Included

Payment routing and decline recovery

CCBill's decline-recovery tools can route a declined payment to another payment method or processor under merchant-controlled rules.

Who provides the account, processes transactions and moves funds

Connected provider examples
Epoch paycom and Segpay

Available features

Features available with this product.

Product name
Traffic Manager
Purpose
Decline recovery
Cascade trigger
Payment decline
Cascade targets
  • Payment method
  • Payment processor
Configuration unit
Configuration
Flow unit
Traffic flow
Modes
  • Basic
  • Advanced
Rate modes
  • CCBill recommended
  • Daily dynamic
  • Custom
Integration method
Generated html link

Availability

Third party processors supported
Yes
Requires merchant processor accounts
Yes
Multi-currency processing profile required
Yes
Advanced tracking parameters
Yes
Postback URL supported
Yes
Submerchant eligibility · PSP/IPSP

Can this business be onboarded as a submerchant?

CCBill reviews submerchant applications.

Submerchant eligibility

Countries eligible for submerchant onboarding are not specified

Company offices do not establish submerchant eligibility.

Submerchant underwriting

CCBill reviews submerchant applications

Submerchant underwriting is included with this product.

Underwriting type
Submerchant underwriting
Product
PSP/IPSP
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required license type and issuing jurisdiction are not specified
01Submerchant eligibility & restrictions

What are the submerchant requirements and restricted business types?

Submerchant-underwriting requirements and restrictions determine whether the business can be onboarded under the provider's master merchant account.

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Prohibited

Applies to: CCBill LLC

Gambling, Buyer or membership clubs, Credit repair, Non internet direct marketing subscriptions, Infomercials, Multi-level marketing, Outbound telemarketing, Prepaid phone, Rebate businesses, Up sale merchants, Cash or money making schemes, Pharmaceutical information or sales, and Identity theft protection

Prohibited

Applies to: CCBill LLC

Motor vehicles, Real estate, Weapons, Ammunition, Explosives, Alcohol, Tobacco, Illegal drugs, Drug paraphernalia, Prescription drugs, Prescription devices, Malware, Live animals, Human remains, Human body parts, Precious metals, and Precious stones

02Submerchant application

What must be ready before underwriting starts?

The application, supporting documents and checks required before the business can be onboarded as a submerchant.

Submerchant application

Prepare documents → submit application → submerchant underwriting

Missing documents or eligibility details can delay the submerchant-underwriting decision.

Submerchant application documents

Documents to prepare

  1. 01Identity document
  2. 02Proof of address
  3. 03Company registration
  4. 04Proof of business bank account
  5. 05Website URL
  6. 06Beneficial owner information
  7. 07Business details
  8. 08Payout bank account
  9. 09Payout account address
  10. 10Identity documents

Submerchant application to activation

  1. 01

    Online application

  2. 02

    Compliance review

  3. 03

    Account setup

  4. 04

    Credential activation

Submerchant checks

Submerchant-underwriting checks

Application and activation requirements.

Website requirements

  • Contact details
  • Privacy policy
  • Terms and conditions
  • Refund policy
  • Clear product description

Submerchant-underwriting checks

Identity, ownership, sanctions and business checks are not specified

Submerchant onboarding tasks

The onboarding tasks performed by the provider are not specified

United States application requirements

At least 1 identity document

Canada application requirements

At least 1 business or tax document · At least 1 identity document

EU and Company application requirements

At least 2 business documents · Principal identity document required · Principal proof of address required · Beneficial-owner document threshold: 25% ownership · Beneficial-owner identity document required · Beneficial-owner proof of address required

United Kingdom and Company application requirements

At least 2 business documents · Principal identity document required · Principal proof of address required · Beneficial-owner document threshold: 25% ownership · Beneficial-owner identity document required · Beneficial-owner proof of address required

EU and Sole trader application requirements

At least 2 identity documents · At least 1 proof-of-address document

United Kingdom and Sole trader application requirements

At least 2 identity documents · At least 1 proof-of-address document

Regional document and identity requirements apply only to the countries, regions or legal forms named above.

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you accept a startup with no operating history for this product?

    Startup eligibility is not specified.

  2. 02

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  3. 03

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  4. 04

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  5. 05

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 06

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 07

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 08

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Vertical acceptance

Which high-risk verticals this provider answers for

Every row is a statement the provider publishes about a business type. Hover or focus a decision to read the original wording. A vertical with no row here is one the provider does not address.

Applies to

Everything this company was reviewed for

Vertical acceptance for Everything this company was reviewed for
VerticalProvider’s position
AdultAccepted
CBDAccepted
Live camsAccepted
Streaming mediaAccepted

Applies only to

Entity: CCBill LLC

Vertical acceptance for Entity: CCBill LLC
VerticalProvider’s position
AlcoholProhibited
AutomotiveProhibitedIn the provider’s wordsMotor vehicles
Credit repairProhibited
Firearms and ammunitionProhibitedIn the provider’s wordsWeapons
iGamingProhibitedIn the provider’s wordsGambling
Multi-level marketingProhibitedIn the provider’s wordsMulti-level marketing
Online pharmacyProhibitedIn the provider’s wordsPharmaceutical information or sales
Precious metalsProhibited
Tobacco and vapeProhibitedIn the provider’s wordsTobacco
Payment methods & countries · PSP/IPSP

Where can the submerchant accept payments, and which methods are available?

Company payment-method and country totals can span multiple products.

Selected product

PSP/IPSP

Payment-method availability

Selected product

Applying submerchant

Countries eligible for submerchant onboarding are not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Cards
  • Bank debit
  • Wallets

Availability depends on

  • Merchant account configuration
  • Subaccount configuration
  • Consumer country
  • Currency
  • Billing type
  • Payment form language

PSP/IPSP payment methods and market coverage depend on the legal entity, merchant country, customer country, currency, industry and account configuration.

01Payment-method availability

Card acceptance, bank payment rails, and digital wallets

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card-network eligibility

Countries where merchants can be registered

45 Visa and Mastercard merchant countries and territories

CCBill accepts Visa and Mastercard merchants in these countries for some products; eligibility for PSP/IPSP is not specified.

Show all 45 countries
  • ADAndorra
  • ATAustria
  • BEBelgium
  • BGBulgaria
  • CACanada
  • GGGuernsey
  • JEJersey
  • HRCroatia
  • CYCyprus
  • CZCzechia
  • DKDenmark
  • EEEstonia
  • FOFaroe Islands
  • FIFinland
  • FRFrance
  • DEGermany
  • GIGibraltar
  • GRGreece
  • GLGreenland
  • HUHungary
  • ISIceland
  • IEIreland
  • IMIsle of Man
  • ITItaly
  • LVLatvia
  • LILiechtenstein
  • LTLithuania
  • LULuxembourg
  • MTMalta
  • MCMonaco
  • NLNetherlands
  • NONorway
  • PLPoland
  • PTPortugal
  • RORomania
  • SMSan Marino
  • SKSlovakia
  • SISlovenia
  • SJSvalbard & Jan Mayen
  • ESSpain
  • SESweden
  • CHSwitzerland
  • GBUnited Kingdom
  • USUnited States
  • VAVatican City

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • Visa
  • Mastercard
  • Discover
  • JCB
  • Diners Club
  • Maestro

Bank payment rails

Bank methods

  • ACH online checks
  • EU debit

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

  • CCBill Pay

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the submerchant be registered, where is acquiring available, and where can customers pay?

Submerchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Submerchant location

    Where can the business applying as a submerchant be registered?

    Countries eligible for submerchant onboarding are not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Submerchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    The acquirer for each target country is not specified

    Across all products
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    The acquiring entity for each target market is not specified.

  6. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

  7. Which presentment and settlement currencies are available for this product?

    Presentment and settlement currencies are not specified for this product.

Pricing & funds · PSP/IPSP

What does this product cost, and when are funds settled?

Pricing, reserve terms and merchant settlement are governed by the merchant agreement

Pricing

Standard processing rate is not specified for this product

The processing rate is not specified.

Pricing method

Custom quote

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • PSP/IPSP pricing
  2. 02 · Pricing model

    • Flat rate

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Chargeback
    • Card-network registration

    Amounts and applicability vary by merchant agreement.

  2. 02
    Explicitly waived
    • monthly fee
    • setup fee
    • application fee

Other company-wide fees

Whether these fees apply to the selected product is not specified

  1. 01
    Card-network registration fees
    Varies by product
    • Visa USD 950
    • Mastercard USD 1,000 (US/CA)
    • Mastercard USD 500 (EU)
    • Mastercard USD 500 (GB)

    These card-network fees apply at company level; whether they apply to PSP/IPSP is not specified. Annual; high-risk MCCs only; paid to card networks.

Fees requiring a quote

Amounts and waivers are not specified

annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve terms

Who holds the reserve, how much is withheld, and when is it released?

Reserve terms cover the holder, funding method, amount, hold period and release conditions.

Reserve terms

Reserve holder, amount and release terms

The holder, amount, hold period and release conditions form one reserve arrangement.

  1. 01

    Reserve type

    • Transaction security deposit: Transaction security deposit
    • Post-termination fund hold: Post-termination hold

    Transaction percentage withheld and Remaining merchant balance

  2. 02

    Hold & release

    • Transaction security deposit: 6+ months hold
    • Post-termination fund hold: 6+ months hold · after termination release
  3. 03

    Amount

    Amount not specified

    A reserve may apply; its amount and cap are not specified.

03Settlement & payouts

When are sale proceeds settled, and how are customer payouts handled?

Settlement makes processed sale proceeds available to the merchant. Customer or third-party payouts can use a different provider and schedule.

Merchant settlement & customer payouts

Sale proceeds and customer payouts

Settlement makes processed sale proceeds available to the merchant. A payout sends separate funds to a customer or third party.

01 · Merchant settlement

Merchant settlement

When the acquirer or PSP makes processed funds available to the merchant.

Settlement schedule

  • PSP/IPSP merchant settlement: Weekly · usual payout Monday

Settlement methods

  • Methods: ACH, ACH Express, SEPA, and Check
  • Currencies: USD and EUR

Settlement minimums

  • ACH · minimum payout: USD 25
  • ACH Express · minimum payout: USD 100
  • SEPA · minimum payout: USD 50
  • Check · minimum payout by USPS: USD 25
  • Check · minimum payout by FedEx: USD 50

02 · Customer and seller payouts

Customer and seller payouts

Customer or seller disbursements, including the entity moving funds, delivery methods, timing and minimums.

Who moves funds for this product

  • Affiliate and third-party payouts: CCBill Merchant Accounting

Payout products and delivery methods

  • Affiliate and third-party payouts: Automated affiliate payouts and Account splits · 4 payout methods

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What effective date applies to each regional card-network registration fee in this quote?

    Some regional card-network fees have no effective date.

  2. What is the effective processing price for PSP/IPSP, including the percentage rate, per-transaction fee, interchange and card-network fees, and currency-conversion markup?

    Standard processing rate is not specified for the selected product.

  3. Which of these apply, at what amount and on what trigger: annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  4. What are the initial term, renewal term, cancellation notice period and early-termination charge for this product?

    The initial term, renewal and cancellation terms are not specified for this product.

  5. For PSP/IPSP merchant settlement, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  6. For Affiliate and third-party payouts, what are the cutoff, payout delay, minimum, failed-transfer fee and prefunding requirement?

    A payout schedule or minimum is not specified.

Reserve & held funds

  1. What percentage or fixed amount is withheld under Transaction security deposit and Post-termination fund hold, is there a cap, and which transaction volume is used?

    A reserve may apply; its amount and cap are not specified.

  2. For Transaction security deposit, when does the hold start, when is each tranche released, and what can extend the release?

    A hold period or release rule is not specified for at least one reserve policy.

Checkout flow · PSP/IPSP

How do checkout, tokenization, provider connections and implementation work?

Checkout, recurring billing, payment processing and settlement for this PSP product

Checkout flow

Collect payment details → tokenize → submit → events & diagnostics

The checkout integration determines who controls the payment form, how payment details are tokenized, which providers receive the payment request, and which SDKs and webhooks are available.

Selected product

PSP/IPSP

Checkout integrations, tokenization, provider connections, SDKs and webhooks.

  1. Checkout routes

    4 company checkout options

    Varies by product
  2. Gateway integration, security and transaction tools

    OAuth tokens · Strong Customer Authentication (SCA)

  3. Payment processing and funds handling

    CCBill acts as payment facilitator for submerchants

  4. Reporting & reconciliation

    Available reports, update times and reconciliation procedures are not specified

    Not specified
01

Checkout routes

Which hosted, embedded or API checkout options are available?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

Varies by product
  1. 01

    FlexForms

    Hosted checkout

    • Responsive
    • Drag-and-drop builder
    • Reusable payment links
  2. 02

    REST API

    Direct API

  3. 03

    Advanced Widget

    Embedded checkout

    • Tokenization
    • Strong Customer Authentication (SCA)
    • 3-D Secure
    • Client-side validation
  4. 04

    Payment Links

    Payment links

    • Reusable payment links

CCBill offers these checkout options, but does not specify which one is included with PSP/IPSP.

Checkout integration

Not specified

No checkout integration is specified for this product for PSP/IPSP

02

Gateway integration, security and transaction tools

Which payment providers can checkout connect to?

API entry points, testing, events, tokens and authentication.

Selected setup

Connections entry point

How requests enter this product and which integration boundary applies.

Integration options

  • Hosted checkout
  • REST API
  • Web widget
  • Payment links

Gateway integration, security and transaction tools

Connected payment-provider types

Connections
01

Transaction and security features

  • OAuth tokens
  • Strong Customer Authentication (SCA)
  • Deferred token charges
  • Domain whitelisting
02

Test environment

Minimum TLS 1.2

Sandbox available

03

Webhooks

New sale success, New sale failure, Upgrade success, Upgrade failure, Upsale success, and Upsale failure · +14 more

04

Tokenization

Tokenization is available; token types are not specified

05

3-D Secure

Supported

Commerce & software integrations

E-commerce platforms and business software supported by this gateway.

Named integrations

  • WooCommerce
  • osCommerce
  • X-Cart
  • Datingpro
  • Nats 4
  • PrestaShop

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Billing types
  • Recurring
  • Trial
  • Finite rebill
  • Indefinite rebill
Subscription models
  • Flat membership
  • Pay as you go
  • Tiered
  • Per user
Retention and recovery
  • Automatic rebill attempts
  • Reactivation invitations
  • Billing period extension
  • Discount API
  • Loyalty discounts
  • Upsells
  • One-click purchases
  • Refund management
  • Cancellation management
Billing periods

Initial period: 2–365 days · Recurring periods: 30, 60, and 90 days

Dunning

Automatic retries · Next retry date provided by webhook · Retry schedule not specified

Account updater

Available for card-on-file refresh

03

Payment processing and funds handling

Who collects and tokenizes payment details, authorizes payments and handles funds?

Who underwrites the submerchant, processes payments, settles merchant proceeds and provides support.

Payment processing and funds handling

  • CCBill acts as payment facilitator for submerchants
04

Reporting & reconciliation

Which SDKs, events and implementation diagnostics are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Checkout integration → tokenization → payment submission → webhooks & error reporting

Client SDKs, environments, webhook events, request logs and operational diagnostics.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Reporting & reconciliation

    Not specified

    Available reports, update times and reconciliation procedures are not specified

Before integration

Integration details not specified

  1. 01

    Which hosted, embedded or direct-API checkout is contracted for PSP/IPSP, and who owns the UI and PCI scope?

    No checkout integration is specified for this product.

  2. 02

    Which transaction, fee, settlement and chargeback reports are available, how quickly do they update, and what reconciliation keys join them?

    Reporting and reconciliation terms are not specified for this product.

Merchant funds, risk & support

PSP/IPSP: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Master merchant account

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Payment facilitator
Who receives and settles funds
Weekly provider to merchant settlement

Reserve or security deposit

Reserve funding and release

Transaction security deposit

Reserve may apply
  1. 01

    Funding method

    Transaction percentage withheld

  2. 02

    Reserve type

    Transaction security deposit

  3. 03

    Reserve amount

    Not specified

  4. 04

    Release

    6+ months

Post-termination fund hold

Reserve may apply
  1. 01

    Funding method

    Remaining merchant balance

  2. 02

    Reserve type

    Post-termination hold

  3. 03

    Reserve amount

    Not specified

  4. 04

    Release

    6+ months · After termination release

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

3-D Secure is available. The company offers fraud screening and dispute handling; availability with this product is not specified. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    At checkout

    3-D Secure authentication

  3. 03

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Availability for this product
Not specified for this product

The company offers these capabilities, but their inclusion in PSP/IPSP is not specified.

Fraud tools
VScrubNegative database
Fraud review tool
Web Verify
Default status
Activated by default
Web Verify trigger
Soft declines
Eligible purchases
New subscription signups
Potential triggers
Multiple submissionsCVV mismatchTimeoutAVS mismatch
Consumer action
Contact CCBill Consumer Support
Merchant notification
Not sent
Manual override
Handled by CCBill Consumer Support; merchants cannot perform it
Contact window
24 hours after the decline
Velocity controls
Yes
Velocity limits
Transaction countTransaction amount
Apply limits to
SubaccountAccount group
Cardholder checks
AVSCVV3DS2SCATokenization

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Availability for this product
Not specified for this product

The company offers these capabilities, but their inclusion in PSP/IPSP is not specified.

Chargeback tools
Chargeback reporting
Chargeback reporting
Yes
Chargeback report filters
Payment methodCountry
Chargeback fee schedule
Standard pricing
Standard fee treatment
Yes
Payment methods excluded from standard fee treatment
EU debit
Before signingReserve, chargeback, settlement hold and suspension terms4 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover PSP/IPSP and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Other company contacts

Support hours are not specified for these contacts.

Before signingSupport contacts, hours and response times4 items to confirmReview contract terms
PSP/IPSP / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

PSP/IPSP: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  1. What events allow PSP/IPSP to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  2. What reserve percentage and cap apply, and which obligations continue after termination?

    Reserve percentage, reserve cap, and release method are not specified. Hold period: 6+ months · Release method: After termination.

  3. Which contracted provider handles chargeback alerts, representment and card-network monitoring?

    The provider responsible for chargeback alerts, representment and card-network monitoring is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  1. Which legal entity will sign the agreement for this product, and which license or registration applies?

    The contracting legal entity is not specified for this product.

  2. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

  3. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

SupportSupport contacts, hours, response times and escalation.
  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover PSP/IPSP, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for PSP/IPSP and the contacts for payment-processing or merchant-settlement issues are not specified.

  4. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with PSP/IPSP.

  • The PSP/IPSP product includes a submerchant account under a master merchant account, a payment gateway and merchant services. The contracting entity, master MID owner, sponsor bank and merchant settlement provider are not specified for this product.