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Worldline UK Acquiring Services

Company overview

About Worldline

What the company provides

  • Acquirer
  • Processor
  • Gateway
  • Merchant account provider

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

Worldline combines regulated card acquiring with online and in-person payment technology.

The documented UK route contracts through Worldline Merchant Services UK Limited, an FCA-authorised payment institution that underwrites the merchant, processes transactions, safeguards merchant funds and settles the approved card activity. Its Online Payments Gateway is a separate non-regulated SaaS service that can route to Worldline acquiring or to a third-party acquirer; on the latter route it does not supply that acquirer’s merchant account, underwriting or settlement.

worldline.comUpdated Aug 15, 2026

Selected product

Worldline UK Acquiring Services

UK regulated acquiring

Merchant account & underwriting

  1. Merchant account

    Included: Worldline Merchant Services UK Limited

  2. Merchant underwriter

    Worldline reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

Worldline Merchant Services UK Limited

Jurisdiction
United Kingdom
Registration number
14162517
Company type
Private limited company

Legal entities by jurisdiction

2 legal entities across 2 jurisdictions

  • France1 entity
  • United Kingdom1 entity

The legal entity supplying a product can differ by product and country.

Product portfolio

Worldline products

Compare merchant acquiring and card processing and payment technology by account setup, approval, payment or data flow, and contract terms.

Worldline UK Acquiring Services

Role in this product

  • Contracting entity
  • Acquirer
  • Merchant account provider
  • Payment processor
  • Merchant settlement
  • Safeguarding of merchant funds

Worldline Merchant Services UK Limited acts as the acquirer for the approved card-present or card-not-present mode.

It identifies and risk-assesses the merchant, processes and settles approved transactions, can apply settlement deferrals or reserves, and safeguards merchant funds under the UK payment-institution regime.

Related services
Chargeback managementDirect APIEmbedded checkoutFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementOmnichannel paymentsPayment linksPayment vaultRecurring billing
Features
AcquiringMerchant accountGatewayCheckoutOmnichannelPayment operationsFraud and riskChargebacksUnderwritingOnboardingPricingReservesSettlementReportingSupportCompliance

Worldline Online Payments Gateway

Role in this product

  • Contracting entity
  • Payment gateway
  • Gateway account hosting

A non-regulated SaaS gateway and virtual-terminal service that hosts the merchant’s gateway account and sends transaction data to the configured acquirer.

Worldline can also be the acquirer under a separate acquiring contract, but a third-party acquirer remains responsible for its own merchant account, underwriting, processing and settlement.

Related services
Direct APIEmbedded checkoutFraud preventionHosted checkoutPayment linksPayment vaultRecurring billing
Features
GatewayCheckoutPayment operationsFraud and riskUnderwritingPricingReportingSupportCompliance

Selected product

Worldline UK Acquiring Services

Related services
12 capabilities
Features
16 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Contracting entity · Acquirer · Merchant account provider · Payment processor · Merchant settlement · Safeguarding of merchant funds
02 · Merchant account
Included: Worldline Merchant Services UK Limited
03 · Merchant underwriting
Worldline performs merchant underwriting
04 · Merchant settlement
Custom acquirer to merchant settlement

Selected product: Worldline UK Acquiring Services.

Payment processing

Worldline UK Acquiring Services: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: UK regulated acquiring

Included in Worldline UK Acquiring Services

Features included with this product.

Solutions
Chargeback managementDirect APIEmbedded checkoutFraud preventionGlobal acquiringHosted checkoutMerchant accountsMerchant settlementOmnichannel paymentsPayment linksPayment vaultRecurring billing
Capabilities
AcquiringMerchant accountGatewayCheckoutOmnichannelPayment operationsRecurring billingFraud and riskChargebacksUnderwritingOnboardingPricingReservesSettlementReportingSupportCompliance

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Worldline UK Acquiring Services; any separate merchant account or acquirer is shown only when identified.

Included

Merchant acquiring

Merchant account, card-network access, sponsor bank and acquirer.

Acquiring responsibilities

Who provides the merchant account, acquires transactions and settles merchant funds for this product.

Role in this product
Acquirer
API-oriented
Yes
Merchant funds
Handles merchant funds at one or more stages
Merchant funds
Yes
Transaction processing
Yes
Merchant settlement
Yes
Direct acquiring
Yes
Merchant account
Yes
Gateway included
Yes
Onboarding included
Yes
Merchant account model
A Worldline acquiring relationship under the UK Framework Agreement and Acquiring Services contract module. The approved payment modes, schemes, settlement configuration and account identifiers are contract-specific.
Availability
UK merchant location, Worldline risk assessment, approved MCC and business activity, card-present or card-not-present contract module, payment schemes, currencies and technical setup dependent.

Merchant account

Merchant account, acquiring and settlement

Capabilities
  • Card present acquiring
  • Card not present acquiring
  • Authorization
  • Transaction processing
  • Merchant settlement
  • Refund and chargeback processing
  • Dynamic currency conversion when contracted
Merchant account
Yes
Domestic or offshore MID
Domestic UK regulated acquiring route
Questions to confirm

What dedicated MID applies to UK regulated acquiring?

Dedicated MID is not specified for UK regulated acquiring.

Which legal entity is the acquirer or merchant-account provider in the signed agreement?

UK regulated acquiring may be contracted through different regulated entities or sponsor banks.

Merchant eligibility · UK regulated acquiring

Can my business apply, and who makes the underwriting decision?

Worldline reviews merchant applications.

Merchant eligibility

1 country

UK regulated acquiring is available to eligible businesses in these countries. Eligibility can differ by product and payment method.

Underwriting decision

Worldline reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
UK regulated acquiring
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required for regulated businesses

The accepted license, jurisdiction and operating entity are not specified.

01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Business bank account

Required

02

Processing statements

Not specified

Confirm how many complete statement months are required

03

Eligibility information

Worldline may complete or revisit its risk assessment after the framework agreement is signed and may withhold settlement until the assessment succeeds. Card-not-present activity, later delivery, the assigned MCC, financial position and transaction profile can affect settlement deferral, retained amounts, fixed deposits and other security.

04

Merchant application decision

Worldline Merchant Services UK Limited

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Application documents

Documents to prepare

  1. 01Merchant forms
  2. 02Merchant legal entity and ownership information
  3. 03Identity of legal representatives and persons with significant control
  4. 04Business activity and merchant category code
  5. 05Financial information and statements when requested
  6. 06Sales evidence when requested
  7. 07Bank and settlement account
  8. 08Regulated business license when applicable

Merchant application & underwriting

  1. 01

    Complete merchant forms

  2. 02

    Identify merchant legal entity representatives and persons with significant control

  3. 03

    Describe business activity and assign merchant category code

  4. 04

    Provide financial sales and banking evidence when requested

  5. 05

    Complete Worldline risk assessment

  6. 06

    Activate approved contract modules and payment modes

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

  • Merchant identity and contact details
  • Clear products services and pricing
  • Delivery cancellation and refund policies

Merchant-underwriting checks

  • Business and ownership identity
  • Business activity and merchant category code
  • Financial position and processing risk
  • Sales channel and delivery timing
  • Settlement bank account
  • Regulatory licenses when applicable

Merchant onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you accept a startup with no operating history for this product?

    Startup eligibility is not specified.

  2. 02

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  3. 03

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  4. 04

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  5. 05

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 06

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 07

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 08

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 09

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Payment methods & countries · UK regulated acquiring

Where can this merchant accept payments, and which methods are available?

Acquiring is included with this product; each payment method still depends on the merchant configuration.

Selected product

UK regulated acquiring

Availability depends on the product and merchant

Selected product

Applying merchant

1 country

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Cards
  • Local payment methods
  • Wallets

Availability depends on

  • Selected service and contract module
  • Contracting entity
  • Merchant country
  • Merchant category code and business risk
  • Card present or card not present mode
  • Connected acquirer
  • Payment method activation
  • Currency
  • Technical integration

Acquiring is included with UK regulated acquiring. Payment-method availability depends on the legal entity, country, currency, industry, MCC and transaction type in the merchant agreement.

01Payment-method availability

Card acceptance

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • American Express
  • Cartes bancaires
  • Dankort
  • Diners Club
  • JCB
  • Maestro
  • Mastercard
  • UnionPay
  • Visa

Bank payment rails

Bank methods

Bank methods by customer country are not specified

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

Wallet availability by country and currency is not specified

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the merchant be registered, where is acquiring available, and where can customers pay?

Merchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business registration country

    Where must the business be registered to apply?

    1 country

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Show all 1 country
    • GBUnited Kingdom
    Merchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    United Kingdom

    Platform and user eligibility are assessed separately from acquiring-region availability.

    Show all 1 country
    • GBUnited Kingdom
    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  4. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

  5. Which presentment and settlement currencies are available for this product?

    Presentment and settlement currencies are not specified for this product.

Pricing & funds · UK regulated acquiring

What does this product cost, and when are funds settled?

Fees and reserves are governed by the merchant-account agreement

Pricing

Standard processing rate is not specified for this product

The processing rate is not specified.

Pricing method

Custom quote

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • UK Acquiring Services contract pricing

  2. 02 · Pricing model

    • Custom

  3. 03 · Contract duration

    Each documented UK contract module has a minimum twelve-month period, then continues until either party gives at least three months notice, subject to other termination rights.

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Interchange
    • Payment scheme
    • Worldline service
    • Transaction
    • Chargeback
    • Foreign currency crediting

    Amounts and applicability vary by merchant agreement.

Fees requiring a quote

Amounts and waivers are not specified

monthly fee
setup fee
application fee
annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve terms

Who holds the reserve, how much is withheld, and when is it released?

Reserve terms cover the holder, funding method, amount, hold period and release conditions.

Reserve terms

Reserve holder, amount and release terms

The holder, amount, hold period and release conditions form one reserve arrangement.

  1. 01

    Reserve type

    • UK acquiring retained amount or fixed deposit: Fixed reserve and Transaction security deposit

    Settlement withholding, Merchant payment on demand, and Contract specific additional security

  2. 02

    Hold & release

    • case by case release
  3. 03

    Amount

    Amount not specified

    A reserve may apply; its amount and cap are not specified.

03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • Worldline UK acquiring settlement: Set in agreement

Settlement methods

  • Methods: Bank transfer

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What is the effective processing price for UK regulated acquiring, including the percentage rate, per-transaction fee, interchange and card-network fees, and currency-conversion markup?

    Standard processing rate is not specified for the selected product.

  2. Which of these apply, at what amount and on what trigger: monthly fee, setup fee, application fee, annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  3. For Worldline UK acquiring settlement, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  4. Is there a minimum settlement amount, carry-forward rule or fee below threshold for Worldline UK acquiring settlement?

    A settlement minimum or carry-forward rule is not specified.

Reserve & held funds

  1. What percentage or fixed amount is withheld under UK acquiring retained amount or fixed deposit, is there a cap, and which transaction volume is used?

    A reserve may apply; its amount and cap are not specified.

  2. For UK acquiring retained amount or fixed deposit, when does the hold start, when is each tranche released, and what can extend the release?

    A hold period or release rule is not specified for at least one reserve policy.

Payment lifecycle · UK regulated acquiring

How do checkout, payment processing, settlement and reconciliation work?

Sales channels, gateway, virtual terminal, recurring billing and equipment

Payment lifecycle

Checkout → authorization → settlement → reconciliation

The selected product determines the integration, transaction controls, payment processing, merchant settlement and reporting.

Selected product

UK regulated acquiring

Integration, processing, merchant settlement and reporting for this product.

  1. Sales channels

    In-person · Online

  2. Gateway & virtual terminal

    Worldline UK acquiring with contracted card-present terminals, virtual-terminal access or online gateway connectivity

  3. Account, processor & equipment responsibilities

    Contracting entity · Worldline Merchant Services UK Limited · Acquirer · Worldline

  4. Terminals & equipment

    Hardware terminal · Virtual terminal

01

Sales channels

Choose the integration option and who controls the payment page

Where the approved merchant account can accept payments.

Available channels

  • In-person
  • Online
  • Mobile
  • MOTO
02

Gateway & virtual terminal

Gateway integration, security and transaction tools

The gateway and virtual-terminal options matched to the approved processor and account.

Selected setup

Gateway entry point

How requests enter this product and which integration boundary applies.

Integration model

Worldline UK acquiring with contracted card-present terminals, virtual-terminal access or online gateway connectivity

Gateway & virtual terminal

Tokenization, 3-D Secure, webhooks and transaction controls

Gateway
01

Gateway options

  • Hardware and virtual terminals

Recurring, MOTO & ACH

From customer consent to scheduled payments and retries

Stored-credential consent, payment scheduling and retry rules apply to each recurring-payment setup.

Other recurring-payment terms

Additional payment functions
Not specified

Recurring, MOTO and ACH availability is not specified

03

Account, processor & equipment responsibilities

Who processes transactions, settles merchant funds and controls authorization and capture?

The selected gateway, processor, merchant account and terminal setup must be compatible.

Account, processor & equipment responsibilities

  • Contracting entity · Worldline Merchant Services UK Limited
  • Acquirer · Worldline
  • Merchant account provider · Worldline
  • Merchant underwriting · Worldline
  • Payment processor · Worldline
  • Merchant settlement · Worldline
  • Safeguarding of merchant funds · Worldline
  • Card network and card issuer · Connected provider
  • Merchant bank · Connected provider

Available controls

The selected gateway, processor, merchant account and terminal setup must be compatible.

  1. 01

    How the setup is selected

    Which gateway, processor, merchant account and terminal setup work together?

    How the setup is selected

    Worldline UK acquiring with contracted card-present terminals, virtual-terminal access or online gateway connectivity

04

Terminals & equipment

Which terminals and equipment services are available?

Countertop, mobile and POS equipment available for this product.

Terminal & equipment details

Terminal models and equipment services for this product.

Terminal options

  • Hardware terminal
  • Virtual terminal
  • Worldline compatible certified terminal

Equipment services

  • Terminal configuration
  • Card present acceptance

Before integration

Integration details not specified

  1. 01

    Which gateway, virtual terminal, terminal models and equipment services are included with this product?

    The included gateway and equipment package is not specified.

  2. 02

    What purchase, lease, shipping, replacement, reprogramming, gateway and virtual-terminal charges apply?

    The complete gateway and equipment fee schedule is not specified.

  3. 03

    Which party receives card data in each channel, and which PCI DSS validation applies to the approved setup?

    Channel-specific card-data handling and PCI DSS scope are not specified.

Merchant funds, risk & support

Worldline UK Acquiring Services: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

Worldline UK Acquiring ServicesService: UK regulated acquiring
01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Merchant acquiring

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Contracting entity · Acquirer · Merchant account provider · Payment processor · Merchant settlement · Safeguarding of merchant funds
Who receives and settles funds
Custom acquirer to merchant settlement

Reserve or security deposit

Reserve funding and release

UK acquiring retained amount or fixed deposit

Reserve may apply
  1. 01

    Funding method

    Settlement withholding · Merchant payment on demand · Contract specific additional security

  2. 02

    Reserve type

    Fixed reserve · Transaction security deposit

  3. 03

    Reserve amount

    Not specified

  4. 04

    Release

    Case by case release

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening, 3-D Secure, and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    At checkout

    3-D Secure authentication

  3. 03

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
3-D Secure authenticationTransaction risk analysis where eligibleReal time risk scoringOptional gateway fraud risk managementFraud monitoring

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

Authentication · 3-D Secure
Yes
3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Chargeback processingChargeback notificationMerchant document submissionFraud and chargeback monitoring
Chargeback reporting
Yes
Before signingReserve, chargeback, settlement hold and suspension terms5 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity and authorization

Acquirer. For Worldline UK Acquiring Services, the contracting entity is Worldline Merchant Services UK Limited; its authorization or registration is Authorised payment institution; and its permitted payment services are Regulated payment services · Card acquiring · Safeguarding of merchant funds.

  1. 01 · Contracting entity

    Worldline Merchant Services UK Limited

  2. 02 · Authorization or registration

    Authorised payment institution

  3. 03 · Permitted payment services

    Regulated payment services · Card acquiring · Safeguarding of merchant funds

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

1 entity · 1 license or registration

Worldline Merchant Services UK Limited

United Kingdom · Registry 14162517 · Private limited company

Authorised payment institution

Financial Conduct Authority · Firm Reference Number 978429 · 3 permitted payment services · Active · Entity: Worldline Merchant Services UK Limited

Security & regulatory information

Certifications, safeguarding arrangements and cross-border permissions for this product.

01

Security controls

Privacy and security controls

Security controls
PCI DSS gateway operation3-D SecureTokenizationFraud monitoring and risk scoringMerchant PCI responsibility remains integration dependent
Security
https://worldline.com/en/legal-and-compliance
Before signingContracting entity, payment services license and legal terms1 item to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover UK regulated acquiring and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Other company contacts

Support hours are not specified for these contacts.

Sales

worldline.com/en/home/main-navigation/contact.html

Developer

docs.direct.worldline-solutions.com/en/integration/api-developer-guide/index

Security

worldline.com/en/legal-and-compliance
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
UK regulated acquiring / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

UK regulated acquiring: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. What events allow UK regulated acquiring to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  2. What reserve percentage and cap apply, and which obligations continue after termination?

    Reserve percentage and reserve cap are not specified. Release method: Case by case.

  3. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  5. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Which support hours and contact channels cover UK regulated acquiring, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for UK regulated acquiring and the contacts for payment-processing or merchant-settlement issues are not specified.

  3. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with UK regulated acquiring.

  • Worldline Merchant Services UK Limited acts as the acquirer for the approved card-present or card-not-present mode. It identifies and risk-assesses the merchant, processes and settles approved transactions, can apply settlement deferrals or reserves, and safeguards merchant funds under the UK payment-institution regime.