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Volt Instant Payments

Company overview

About Volt

What the company provides

  • Pay by Bank
  • Open Banking
  • Payment method
  • Payouts
  • Payment account provider
  • Payment initiation service provider

Available countries, payment methods, data access, contracts and funds handling depend on the selected product.

Volt provides Pay by Bank payment initiation, hosted and API-only checkout, bank-account verification, recurring bank-payment capabilities, refunds, payouts and payment-account cash management in supported markets.

Volt Technologies Holdings Limited provides regulated UK payment-initiation services, Volt Technologies Limited provides UK electronic-money and payment-account services, Volt Technologies sp. z o.o. provides regulated services in Poland and the EEA, and Volt Connect Pty Ltd supports the Australian route. A Volt Account is a payment account used with Volt payment services, not a card merchant account, acquiring relationship or card MID. Product availability depends on the contracting entity, merchant due diligence, payer bank, payment rail, currency and account configuration.

Founded 2019volt.ioUpdated Aug 15, 2026

Selected product

Volt Instant Payments

Pay by Bank with direct beneficiary settlement

Pay by Bank account & business activation

  1. Pay by Bank account

    Varies by agreement

  2. Business activation

    Volt approves the payment-services client and enabled bank-payment route

    KYC, KYB, financial-crime, business-model and funds-flow review applies before the regulated initiation entity, payer banks, rails and beneficiary configuration are enabled. This is not card acquiring underwriting.

Primary legal entity

Volt Technologies Holdings Limited

Jurisdiction
United Kingdom
Registration number
12140559
Company type
Private limited company

Legal entities by jurisdiction

4 legal entities across 3 jurisdictions

  • United Kingdom2 entities
  • Australia1 entity
  • Poland1 entity

The legal entity supplying a product can differ by product and country.

Product portfolio

Volt products

Compare Pay by Bank, regulated payment accounts, payouts, recurring Pay by Bank, and Open Banking data by account setup, approval, payment or data flow, and contract terms.

Volt Instant Payments

Role in this product

  • Payment initiation service provider (PISP)
  • Pay by Bank
  • Payment account provider

Initiate a real-time bank payment through Volt's Global API using hosted checkout, an API-only flow or supported mobile components.

Depending on the configured beneficiary, funds may settle directly to an external account or into a Volt Account. This is Pay by Bank payment initiation rather than card gateway processing or card acquiring.

Related services
Alternative payment methodsDirect APIEmbedded checkoutHosted checkout
Features
CheckoutPayment operationsFraud and riskReportingCompliance

Volt Accounts and Virtual IBANs

Role in this product

  • Payment account provider
  • Account ledger and reconciliation

Use a regulated Volt payment account to receive eligible Volt-powered payments, hold supported balances, reconcile credits through named or virtual account identifiers and withdraw funds to a registered external bank account.

The account product is available with Volt payment services and is not a standalone bank account, card merchant account or MID.

Related services
Account & bank-rail flows
Features
BankingSettlementReconciliationReportingCompliance

Volt Payouts and Refunds

Role in this product

  • Payouts
  • Source account provider

Send a payment-linked refund or an enabled open- or closed-loop payout from an eligible Volt Account or connected account.

The applicable Volt regulated entity moves funds from a Volt Account; the connected account provider moves funds from its account. Payouts are disabled by default, require sufficient balance and may be restricted by account provider, beneficiary, market, rail and business configuration.

Related services
Customer payoutsDirect API
Features
PayoutsBankingPayment operationsReportingCompliance

Volt PayTo Recurring Payments

Role in this product

  • Payment initiation service provider (PISP)
  • PayTo agreement management

Create and manage PayTo payment agreements and initiate permitted repeat payments in Australia.

United Kingdom commercial VRP is not presented as generally available; confirm rollout status, merchant eligibility, participating-bank support and written contract terms before relying on it.

Related services
Recurring billingDirect API
Features
Payment operationsCheckoutCompliance

Volt Verification and Risk Tools

Role in this product

  • Open Banking

Use Verify, Matchmeter and Circuit Breaker capabilities for bank-account ownership checks, name matching and merchant-configured payment-risk rules.

These tools support the payment flow but do not create an acquiring relationship, merchant account or MID.

Related services
Fraud preventionDirect API
Features
Bank account data & verificationFraud and riskReporting

Selected product

Volt Instant Payments

Related services
Alternative payment methodsDirect APIEmbedded checkoutHosted checkout
Features
CheckoutPayment operationsFraud and riskReportingCompliance

Business activation, bank payments, refunds & settlement

Who activates the business, initiates the bank transfer, guarantees or reverses the payment, and sends funds to the merchant.

01 · Role in this product
Payment initiation service provider (PISP) · Pay by Bank · Payment account provider
02 · Pay by Bank account
Varies by agreement
03 · Business activation
Varies by agreement
04 · Bank payment & settlement
Varies by agreement

Selected product: Volt Instant Payments.

Pay by bank

Volt Instant Payments: bank authorization, payment status & funds flow

Review the customer bank journey, authorization steps, payment actions and the companies that handle and transfer funds.

Selected product: Pay by Bank with direct beneficiary settlement

Included in Volt Instant Payments

Features included with this product.

Solutions
Alternative payment methodsDirect APIEmbedded checkoutHosted checkout
Capabilities
CheckoutPayment operationsFraud and riskReportingCompliance

Bank payment & funds flow

How customers authorize Volt Instant Payments, which payment actions are available and which company handles each stage of the bank payment.

Included

Pay by bank payment flow

Customer bank authorization, payment processing, refunds, status and funds handling.

Pay by bank

From customer bank authorization to merchant payment

Offer the bank payment

Product role, availability and onboarding

Role in this product
Payment initiation service provider
Business onboarding
Yes
Availability
Availability depends on the Volt contracting entity, merchant approval, payer country, bank, rail, currency and beneficiary configuration.

Connect & authorize

API, bank authentication and payment controls

API available
Yes

Process & transfer funds

Payment processing, funds handling and status

Moves payment funds
No
Handles payment funds
No
Processes payments
Yes
Sends merchant settlement
No
Merchant support included
Yes
Pay by Bank account · Pay by Bank with direct beneficiary settlement

What is required to activate Pay by Bank?

Volt approves the payment-services client and enabled Pay by Bank initiation route; payer-bank and beneficiary configuration remains contract-specific.

Business eligibility

Owner, director and operating-location requirements are not specified

Pay by Bank activation

Volt approves the payment-services client and enabled bank-payment route

KYC, KYB, financial-crime, business-model and funds-flow review applies before the regulated initiation entity, payer banks, rails and beneficiary configuration are enabled. This is not card acquiring underwriting.

Product account
Platform client acceptance
Product
Pay by Bank with direct beneficiary settlement
Regulated-business license
Required for regulated businesses

The accepted license, jurisdiction and operating entity are not specified.

01Business eligibility & permitted payments

Which businesses and bank-payment use cases are accepted?

Eligibility depends on the business, payment flow, customer countries, supported banks and agreement.

Eligibility requirements

01

Business bank account

Case by case

02

Eligibility information

This is regulated payment-services acceptance and KYC/KYB, not card acquiring underwriting. Account, payout, recurring-payment and risk-tool access may require separate product approval or configuration. Volt does not specify universal approval times, volume thresholds or risk appetite for every business model.

03

Pay by Bank account decision

Volt decides whether to contract and which regulated entity, account, rail, product and transaction limits apply; a supported market does not guarantee merchant acceptance.

Restricted activity

Business restrictions

Business activity · payment use · bank · country

Business-activity, payment-use, bank and country restrictions are not specified.

02Pay by Bank account setup

What is needed before bank payments can start?

Company, ownership, payment-flow, bank-account and integration information required before activation.

Pay by Bank account setup

Open account → review payment flow → integrate → test bank payments → activate

Bank payments begin after business review, account configuration and testing.

Pay by Bank account documents

Documents to prepare

  1. 01Company registration information
  2. 02Ownership and control information
  3. 03Identity and address evidence
  4. 04Regulated business license where applicable
  5. 05Business model and funds flow information
  6. 06Executed order form and merchant services agreement
  7. 07Successful KYC and KYB checks
  8. 08Business and beneficial owner information
  9. 09Intended use case and transaction profile
  10. 10Technical integration and notification configuration

Pay by Bank account setup

  1. 01

    Submit business, ownership and use-case information

  2. 02

    Complete Volt KYC, KYB and financial-crime checks

  3. 03

    Agree the contracting entity, products, currencies and account route

  4. 04

    Complete API or hosted-checkout integration and notification setup

  5. 05

    Receive production credentials after approval and readiness review

Pay by Bank account requirements

Business, payment-flow and bank-account checks

Application and activation requirements.

Website requirements

Required website pages, disclosures and policies are not specified

Pay by Bank account requirements

  • Legal entity verification
  • Beneficial owner verification
  • Sanctions and financial crime screening
  • Business model and use case review
  • Account and payout configuration review

Pay by Bank setup tasks

The onboarding tasks performed by the provider are not specified

Before applying

Pay by Bank account requirements to confirm

Contracting entity, permitted payment flows, account requirements and activation timing are not fully specified.

Pay by Bank account & permitted payments

Business, payment use, customer banks, countries and account terms.

  1. 01

    Which regulated payment-initiation entity, payer banks and payment rails are enabled for this market?

    Entity, bank and rail support is configuration- and contract-specific.

  2. 02

    Which beneficiary account receives the bank payment, and what payment-status, cut-off, return and receipt-timing rules apply?

    The payer bank and rail move funds to the configured beneficiary; the initiation provider does not hold them for this product.

Vertical acceptance

Which high-risk verticals this provider answers for

Every row is a statement the provider publishes about a business type. Hover or focus a decision to read the original wording. A vertical with no row here is one the provider does not address.

Applies only to

Pay by Bank with direct beneficiary settlement, Pay by Bank into a Volt Account, Volt payment accounts and virtual account identifiers, Bank payouts and payment-linked refunds from a Volt Account, Bank payouts and payment-linked refunds from a connected account, Account verification, name matching and payment-risk tooling

Vertical acceptance for Pay by Bank with direct beneficiary settlement, Pay by Bank into a Volt Account, Volt payment accounts and virtual account identifiers, Bank payouts and payment-linked refunds from a Volt Account, Bank payouts and payment-linked refunds from a connected account, Account verification, name matching and payment-risk tooling
VerticalProvider’s position
Financial servicesAccepted

Business fit

Industry fit & Pay by Bank requirements

Industries

Select an industry to see business eligibility, bank coverage and Pay by Bank requirements.

Business requirements & bank payments

Financial services

Volt provides pay-ins, payouts, routing and risk controls for regulated financial businesses through Pay by Bank with direct beneficiary settlement. Business eligibility, bank coverage, payment configuration and jurisdiction determine availability. License type, product and jurisdiction affect eligibility.

    Payment operations

    Bank selection, customer authorization, payment status and refund features available for this industry.

    Capabilities
    • Account funding
    • Wallet and investment platform top ups
    • Customer withdrawals and payouts
    • Virtual IBAN reconciliation
    • Bank account ownership verification
    • Name matching
    Connection methods
    • Global API
    • Hosted checkout
    • Mobile SDK
    Returned data
    • Payment status
    • Account holder data when authorized
    • Name match result
    • Account transaction and balance data
    API operations
    • Create payment
    • Retrieve payment
    • Create payout
    • Create refund
    • List account transactions
    • Retrieve account balance
    Banks, currencies & countries · Pay by Bank with direct beneficiary settlement

    Where can the business accept bank payments, and which banks and currencies are supported?

    Payer-bank, rail, currency and beneficiary configuration define the Pay by Bank path.

    Selected product

    Pay by Bank with direct beneficiary settlement

    Pay by Bank initiation coverage

    Selected product

    Business accepting bank payments

    Defined by business, use case, contracting entity, market and beneficiary configuration

    Bank-payment types

    • Payment initiation
    • Real time status notifications
    • Payment linked refunds
    • Open and closed loop payouts
    • Mandate management
    • Idempotent API requests

    This is the selected product category. Features and market availability are set in the product agreement.

    Currencies

    12 currencies

    The currencies total can include several products; the number available with this product depends on the agreement.

    Availability depends on

    • Product region
    • Merchant agreement
    • Customer bank
    • Customer bank account
    • Payment rail
    • Transaction type

    Volt initiates the payment or recurring agreement. The payer bank and enabled rail move funds to the configured beneficiary account under the contracted market setup.

    01Selected product

    Customer banks, payment rails and currencies

    These bank-payment options belong to the selected product. Bank, rail, currency, payment-confirmation and refund support depend on the account configuration.

    Bank payment rails

    Bank-payment options

    • Payto
    • New payments platform
    02Countries & availability

    Where can the business operate, which banks can customers use, and where can bank payments be accepted?

    Business location, customer country, bank coverage, currency and payment type can differ.

    Country coverage

    Business, customer and bank-payment coverage

    1. 01

      Business location

      Where can the business using Pay by Bank be registered?

      Defined by business, use case, contracting entity, market and beneficiary configuration

      Business activation
    2. 02

      Bank-payment coverage

      Which banks and markets support customer bank payments?

      Contract-specific payer banks, payment rails and beneficiary accounts

      This is a bank-payment initiation route, not card acquiring or a card MID footprint.

      Selected product
    3. 03

      Customer location

      Where can customers pay from?

      1 payer market

      These customer countries apply to Pay by Bank with direct beneficiary settlement. Availability still depends on the customer's bank, payment rail, currency and merchant agreement.

      Show all 1 country
      • AUAustralia
      Across all products

    Banks, rails & payment terms

    Pay by Bank coverage and payment terms to confirm

    1. Which payer banks, payment rails, currencies and beneficiary-account configurations are enabled?

      The supported matrix is market- and contract-specific.

    2. What authorization, payment-status, cut-off, return and beneficiary receipt rules apply?

      The payer bank and rail move the funds; timing and status rules vary by route.

    Pricing & Pay by Bank settlement · Pay by Bank with direct beneficiary settlement

    What does Pay by Bank with direct beneficiary settlement cost, and when are bank payments settled?

    Pay by Bank initiation pricing and beneficiary-route terms

    Pricing

    Standard Pay by Bank rate is not specified for this product

    The pricing plan does not specify the effective transaction, refund, return or currency-conversion charges.

    Pricing method

    No public rate card

    01Commercial terms

    What makes up the quoted price?

    Review the pricing plan, pricing model, fees and contract duration.

    1. 01 · Pricing plan

      • Volt contracted pricing

    Fee structure

    Fees that may appear in the agreement for this product

    1. 01
      Possible fees
      May apply
      • Payment initiation fees
      • Account fees
      • Virtual IBAN fees
      • Payout and refund fees
      • Additional service fees
      • Monthly minimum fees

      Amounts and applicability vary by merchant agreement.

    Fees requiring a quote

    Amounts and waivers are not specified

    monthly fee
    setup fee
    application fee
    annual fee
    early-termination fee
    monthly minimum
    02Funds-handling boundary

    Which funds-handling boundary terms apply?

    The initiation provider supplies the instruction and status service; the payer bank and rail move funds to the beneficiary.

    Funds route

    Assigned outside this product

    Payment initiation to a configured beneficiary account; no Volt-held card merchant account or card MID.

    Volt does not hold payer funds on this initiation path.

    03Pay by Bank settlement

    When do authorized bank payments become available to the merchant?

    The configured payer-bank, payment-rail and beneficiary-account path.

    Authorized bank payments and merchant settlement

    Bank-payment settlement timing

    The Pay by Bank agreement determines when authorized bank payments are settled to the merchant.

    Route terms

    May apply

    Availability depends on the Volt contracting entity, merchant approval, payer country, bank, rail, currency and beneficiary configuration.

    Bank, rail, beneficiary, payment status, cut-off and receipt timing apply.

    Pay by Bank commercial terms

    Terms to confirm in the agreement

    Price

    1. Which initiation, recurring-agreement, status, refund, return and bank-route charges apply?

      Pricing is configuration- and contract-specific.

    Other terms

    1. Which payer bank, rail and beneficiary account are configured, and what status, cut-off and receipt rules apply?

      The bank-payment route and timing depend on the enabled market and contract.

    Pay by bank flow · Pay by Bank with direct beneficiary settlement

    How do bank selection, customer authorization, payment status and refunds work?

    Bank account payments, customer authorization, payment status, refunds and reconciliation.

    Pay by bank flow

    Choose bank → authorize with bank → payment status → refund & reconciliation

    The selected product determines the bank-payment experience, customer authorization, supported payment actions and reporting.

    Selected product

    Pay by Bank with direct beneficiary settlement

    Bank account payments, customer authorization, payment status, refunds and reconciliation.

    1. Bank payment

      3 company checkout options

      Varies by product

    2. Authorization

      API security, sandbox, token and event details are not specified for Pay by Bank with direct beneficiary settlement

      Not specified

    3. Funds handling

      Processes transactions · Does not settle merchant funds

    4. Records

      Real-time status notifications are available, while finality and account credit timing remain rail- and bank-dependent. · Account transaction and balance updates are available through the account APIs and Fuzebox.

    01

    Bank payment experience

    How does the customer choose and authorize a bank payment?

    Bank-selection, redirect, embedded and mobile payment options.

    Bank payment experience

    Varies by product
    1. 01

      Volt Hosted Checkout

      Hosted Pay by Bank checkout

      • Hosted redirect
      • Redirect: Yes
      • Bank selection
      • Payer bank redirect
      • Payment initiation status
    2. 02

      Volt API-only integration

      Merchant built Pay by Bank UI

      • Server API
      • Redirect: Yes
      • Merchant built interface
      • Payment initiation flow state
      • Bank authorization handoff
    3. 03

      Volt Mobile SDK

      Mobile Pay by Bank components

      • Mobile SDK
      • Redirect: Yes
      • Native components
      • Bank authorization handoff

    Volt offers these checkout options, but does not specify which one is included with Pay by Bank with direct beneficiary settlement.

    Bank-payment experience

    Not specified

    The customer bank-payment flow is not specified for Pay by Bank with direct beneficiary settlement

    02

    Bank connection & authorization

    Which APIs, authentication steps and payment-status tools are available?

    APIs, customer bank authentication, status events and payment controls.

    Selected setup

    Pay by bank entry point

    How requests enter this product and which integration boundary applies.

    Integration controls

    Not specified

    API security, sandbox, token and event details are not specified for Pay by Bank with direct beneficiary settlement

    Bank connection & authorization

    Bank authorization, payment status and integration tools

    Pay by bank

    No additional bank connection & authorization details are specified.

    03

    Payment and funds

    Who initiates the bank payment, handles funds and pays the merchant?

    The companies that initiate the payment, handle funds and pay the merchant.

    Payment and funds

    • Processes bank account payments
    • Does not settle merchant funds
    • Does not handle merchant funds

    Available controls

    Who initiates the bank payment, confirms its status, handles refunds or returns and settles the merchant.

    1. 01

      Supported transaction types

      Payment, refund and status actions available with this product.

      Supported transaction types

      • Payment initiation
      • Real time status notifications
      • Payment linked refunds
      • Open and closed loop payouts
      • Mandate management
      • Idempotent API requests
    04

    Payment records

    Which payment, refund and reconciliation records are available?

    Payment status, refund records, reports and reconciliation.

    Payment records

    Bank authorization → payment status → refund → reconciliation

    Payment references, status events, refund records and reconciliation data.

    1. 01

      Payment records

      Payment status, refund records, reports and reconciliation.

      Financial report availability

      Payment status
      Real-time status notifications are available, while finality and account credit timing remain rail- and bank-dependent.
      Account transactions
      Account transaction and balance updates are available through the account APIs and Fuzebox.

      Consolidated reporting

      Included with this product

    Before integration

    Integration details not specified

    1. 01

      Which hosted, embedded or API flow is used for Pay by Bank with direct beneficiary settlement, and how does the customer select and authenticate with their bank?

      The bank-selection, customer-authentication and payment-status flow are not specified.

    Merchant funds, risk & support

    Volt Instant Payments: risk, licenses & support

    Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

    Volt Instant PaymentsService: Pay by Bank with direct beneficiary settlement
    01 / Processing, reserves & chargebacks

    Who can suspend payment processing or hold merchant funds?

    Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

    Payment processing & funds

    Pay by Bank initiation

    Volt supplies the regulated payment-initiation and status service. The payer bank and enabled payment rail move funds to the configured beneficiary account; bank, rail, beneficiary, status and timing remain contract-specific.

    Role in this product
    Payment initiation service provider (PISP) · Pay by Bank · Payment account provider
    Who receives and settles funds
    Varies by agreement

    Reserve or security deposit

    Reserve amount and release terms are not specified

    The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

    Not specified

    Fraud, authentication & chargebacks

    Fraud screening, 3-D Secure and chargeback handling

    Fraud screening and 3-D Secure are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

    1. 01

      Before authorization

      Fraud screening

    2. 02

      At checkout

      3-D Secure authentication

    BEFORE AUTHORIZATION

    Fraud screening

    Which fraud rules can block or flag a transaction for review?

    Capabilities
    Circuit breaker merchant rulesBank account ownership verificationName matchingPayment status monitoring
    Signals
    Transaction amountTransaction volumeBank account holder data when authorizedName match result

    AT CHECKOUT

    3-D Secure authentication

    Which 3-D Secure and verification methods are included?

    Authentication · Method
    Payer bank authentication
    Authentication · Credential handling
    Volt redirects or hands off to the payer bank; Volt does not receive the payer's online-banking credentials.
    Before signingReserve, chargeback, settlement hold and suspension terms2 items to confirmReview contract terms
    02 / Legal entity, license & registration

    Which legal entity provides the service, and under which license or registration?

    A company can use different legal entities, licenses or registrations for different payment products.

    For this product

    Contracting entity and authorization

    Pay by Bank initiation provider. For Volt Instant Payments, the contracting entity is Volt Technologies Holdings Limited · Volt Technologies sp. z o.o. · Volt Connect Pty Ltd; its authorization or registration is Authorized payment institution · National payment institution · AUSTRAC registration · Authorized representative; and its permitted payment services are Payment initiation services · Account information services · Payment account services · Payment services.

    1. 01 · Contracting entity

      Volt Technologies Holdings Limited · Volt Technologies sp. z o.o. · Volt Connect Pty Ltd

    2. 02 · Authorization or registration

      Authorized payment institution · National payment institution · AUSTRAC registration · Authorized representative

    3. 03 · Permitted payment services

      Payment initiation services · Account information services · Payment account services · Payment services

    Company legal entities, licenses & registrations

    Company registrations and payment-services licenses do not identify the contracting entity for every product.

    3 entities · 4 licenses or registrations

    Volt Technologies Holdings Limited

    United Kingdom · Registry 12140559 · Private limited company

    Authorized payment institution

    Financial Conduct Authority · Firm Reference Number 925340 · 2 permitted payment services · Active · Entity: Volt Technologies Holdings Limited

    Other legal entities (2)

    Volt Technologies sp. z o.o.

    Poland · Registry 0000835557 · Limited liability company

    National payment institution

    Komisja Nadzoru Finansowego · License IP57/2023 · Registration 635816 · 4 permitted payment services · Active · Entity: Volt Technologies sp. z o.o.

    Volt Connect Pty Ltd

    Australia · Registry 662145708 · Proprietary limited company

    AUSTRAC registration

    Australian Transaction Reports and Analysis Centre · Registration 100856915 · Entity: Volt Connect Pty Ltd

    Authorized representative

    Australian Securities and Investments Commission · Registration 001309428 · Australian Financial Services representatives register · Entity: Volt Connect Pty Ltd

    Security & regulatory information

    Certifications, safeguarding arrangements and cross-border permissions for this product.

    01

    Security controls

    Privacy and security controls

    Privacy frameworks
    GDPRUK GDPR
    Privacy contact
    https://www.volt.io/legal/privacy/
    Security controls
    Bank hosted customer authenticationStrong Customer Authentication (SCA)Signed API requests for key operationsIdempotency keysTransaction and sanctions screeningSegregated safeguarding for relevant account funds
    Merchant support
    support@volt.io
    Before signingContracting entity, payment services license and legal terms1 item to confirmReview contract terms
    03 / Support

    How can merchants reach support?

    Company support hours and contact channels are available. It is not specified which ones cover Pay by Bank with direct beneficiary settlement and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

    Support contacts

    Company support hours and contacts

    The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

    Merchant

    Contracted merchant support through the applicable Volt support and account-management channels.

    Merchant support

    support@volt.io

    Sales

    volt.io/contact

    Merchant technical support

    Public implementation documentation with contracted integration support.

    Developer

    docs.volt.io

    Other company contacts

    Support hours are not specified for these contacts.

    Privacy

    volt.io/legal/privacy
    Before signingSupport contacts, hours and response times2 items to confirmReview contract terms
    Pay by Bank with direct beneficiary settlement / Before signing

    What should the pay by bank services agreement include?

    Confirm bank and market coverage, customer authorization, payment fees, funds handling, merchant payment timing, refunds, returns, support and termination.

    Before signing

    Pay by Bank with direct beneficiary settlement: terms to confirm

    Confirm the customer bank journey, payment and refund fees, funds flow, merchant payment timing and failed-payment rules.

    Fees & merchant payment

    Payment and refund fees, conversion costs, merchant payment timing and any held funds

    Authorization, returns & exit

    Customer bank authorization, payment status, returns, refunds, loss allocation, suspension and termination

    Contract checklist

    Terms to review by topic

    Jump to the underlying product details

    1. 01Returns, payment failures & account holdsPayment returns, failed-payment handling, suspension and held funds.
    2. 02Contracting entity & payment authorizationContracting entity, payment initiation or money-transmission authorization, and funds handling.
    3. 03Pay by bank supportContacts and response targets for bank connection, payment, refund and merchant-payment issues.
    Pay by bank services agreement

    Pay by bank terms to confirm

    Review bank and market coverage, payment fees, customer authorization, refunds, merchant payment, returns, support and termination.

    Returns, payment failures & account holdsPayment returns, failed-payment handling, suspension and held funds.

    1. How are rejected or returned bank payments handled, and when is the business credited?

      Return handling and merchant-crediting timing are not specified.

    2. How does the customer authorize the bank payment, and which status confirms that the payment is complete?

      Bank-authentication, payment-authorization and final-status rules are not specified.

    Contracting entity & payment authorizationContracting entity, payment initiation or money-transmission authorization, and funds handling.

    1. Will the agreement be with Volt Technologies Holdings Limited, Volt Technologies sp. z o.o., or Volt Connect Pty Ltd, and which authorization applies?

      More than one provider entity is linked to this product; the agreement must identify the applicable entity and authorization.

    Pay by bank supportContacts and response targets for bank connection, payment, refund and merchant-payment issues.

    1. What first-response, update and resolution targets apply by incident severity?

      First-response and resolution targets are not specified.

    2. Which support hours and contact channels cover Pay by Bank with direct beneficiary settlement, and where should a business report bank-authentication failures, returned payments, refund delays, missing status updates or delayed merchant crediting?

      The support scope for Pay by Bank with direct beneficiary settlement and the contacts for Pay by Bank authorization, returns, refunds and merchant-crediting issues are not specified.

    Product summary

    What this product already includes

    What this pay by bank product includes, where it is available and which payment terms are not specified.