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Verotel Basic

Company overview

About Verotel

What the company provides

  • Processor
  • Payment facilitator

Available countries, payment methods, data access, contracts and funds handling depend on the selected product.

Verotel is an Amsterdam-based Internet Payment Service Provider and payment facilitator for high-risk online entertainment.

It offers Basic and Premium processing accounts with hosted order pages, recurring billing, consumer support, fraud screening and a Yoursafe Business Account for merchant payouts. Premium includes FlexPay, multi-currency processing and volume-based rates. Yoursafe B.V. provides the Verotel service and is a DNB-authorized electronic money institution. The acquirer, MID owner and merchant-account structure are not identified for either account.

Founded 1998verotel.comUpdated Jul 30, 2026

Selected product

Verotel Basic

Merchant account & merchant review

  1. Merchant account

    Merchant-account arrangement not specified

  2. Merchant underwriter

    Verotel reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

Yoursafe B.V.

Jurisdiction
Netherlands
Registration number
34180575
Company type
Dutch private company with limited liability

Legal entities by jurisdiction

One legal entity registered in NetherlandsOne jurisdiction

The legal entity supplying a product can differ by product and country.

Product portfolio

Verotel products

Compare each product by the company's role, merchant-account setup, underwriting, payment processing and settlement responsibilities.

Verotel Basic

Role in this product

  • Payment facilitator
  • Payment processor

The entry account for new or lower-volume online entertainment businesses.

It has a fixed 15.5% transaction rate, a EUR 500 annual registration fee, no minimum processing requirement, no processing-history requirement and a 10% rolling reserve held for six months. Payments use the hosted Verotel Order Page. The account also includes subscription management, consumer support, fraud screening and a Yoursafe Business Account for merchant payouts.

Related services
Business accountsHosted checkoutRecurring billingFraud preventionChargeback managementMerchant settlementAffiliate management
Features
PayFacCheckoutPayment method capabilitiesUnderwritingPricingReservesSettlementOnboardingFraud and riskChargebacksComplianceReportingSupportBankingAdultAffiliate toolsMember management

Verotel Premium

Role in this product

  • Payment facilitator
  • Payment processor

The account for established or high-volume merchants.

Published card rates run from 14.0% to 13.0% by weekly volume; the account requires at least EUR 100 in weekly gross processing and carries a EUR 25 weekly fee below EUR 1,000. Applicants should provide six months of processing statements. Premium includes FlexPay, multi-currency processing and the same 10% six-month rolling reserve and Yoursafe Business Account payout route.

Related services
Business accountsHosted checkoutDirect APIRecurring billingFraud preventionChargeback managementMerchant settlementAffiliate management
Features
PayFacGatewayCheckoutPayment method capabilitiesUnderwritingPricingReservesSettlementOnboardingFraud and riskChargebacksComplianceReportingSupportBankingAdultAffiliate toolsMember management

Selected product

Verotel Basic

Related services
7 capabilities
Features
17 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Payment facilitator · Payment processor
02 · Merchant account
Merchant-account arrangement not specified
03 · Merchant underwriting
Verotel performs merchant underwriting
04 · Merchant settlement
Daily provider to merchant settlement

Selected product: Verotel Basic.

Payment processing

Verotel Basic: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: Verotel Basic

Included in Verotel Basic

Features included with this product.

Solutions
Business accountsHosted checkoutRecurring billingFraud preventionChargeback managementMerchant settlementAffiliate management
Capabilities
PayFacCheckoutPayment method capabilitiesRecurring billingUnderwritingPricingReservesSettlementOnboardingFraud and riskChargebacksComplianceReportingSupportBankingAdultAffiliate toolsMember management

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Verotel Basic; any separate merchant account or acquirer is shown only when identified.

Included

Affiliate & member management

Verotel's affiliate and member tools cover affiliate tracking, revenue allocation and member-account administration.

Affiliate & member management

How are affiliates measured, allocated and paid?

  1. 01 · Affiliate commission model

    Pay Per Sale (PPS), revenue share and the products promoted by affiliates

    Compensation models
    • Merchant selected commissions
    Products
    • Open affiliate

  2. 02 · Track & allocate

    Tracking, account splits and membership systems

    Features
    • Affiliate recruitment
    • Affiliate tracking
    • Sales attribution
    • Direct affiliate commission payouts
    Systems
    • VerotelRUM
Merchant eligibility · Verotel Basic

Can my business apply, and who makes the underwriting decision?

Verotel reviews merchant applications.

Merchant eligibility

Business-country eligibility for this processing product is not specified

Company offices do not establish merchant-account or processing eligibility.

Underwriting decision

Verotel reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
Verotel Basic
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required license type and issuing jurisdiction are not specified
01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Startups

Considered

02

Processing history

Not required

03

Processing statements

Not required

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Processing application documents

Documents to prepare

The complete merchant-account and processing document checklist is not specified

Merchant review & processing activation

  1. 01

    Combined Verotel and Yoursafe application

  2. 02

    Application and compliance review

  3. 03

    Verotel processing configuration

  4. 04

    Yoursafe business account activation

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

Required website pages, disclosures and policies are not specified

Merchant-account and processing requirements

Business, ownership, sanctions, merchant-account and processing checks are not specified

Processing onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  2. 02

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  3. 03

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 04

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 05

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 06

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 07

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Vertical acceptance

Which high-risk verticals this provider answers for

Every row is a statement the provider publishes about a business type. Hover or focus a decision to read the original wording. A vertical with no row here is one the provider does not address.

Applies only to

Verotel Basic, Verotel Premium

Vertical acceptance for Verotel Basic, Verotel Premium
VerticalProvider’s position
AdultAccepted

Industry fit

Supported industries & underwriting requirements

Industries

Select an industry to see merchant eligibility, application requirements and payment operations.

Industry and underwriting details

Adult businesses

Verotel provides payment services for adult businesses through Verotel Basic. The merchant-account and underwriting arrangements are not specified for this product. The use case, content model and jurisdictions affect eligibility.

  1. 01 · Payment operations

    Use cases
    • Adult content subscriptions
    • Live cams
    • Pay per view
    • Pay per download
    • Token and credit sales

Payment operations

Payment functions available to approved merchants in this industry.

Availability
Available subject to merchant application, compliance review and the applicable content policy.
Payment methods & countries · Verotel Basic

Where can the business process payments, and which methods are available?

Company payment-method and country totals can span multiple products.

Selected product

Verotel Basic

Payment-method availability

Selected product

Business applying for processing

Business-country eligibility for this processing product is not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Method categories

  • Cards
  • Bank debit

Availability depends on

  • Account plan
  • Merchant underwriting
  • Payer country
  • Currency
  • Payment method

Verotel Basic payment methods and market coverage depend on the legal entity, merchant country, customer country, currency, industry and account configuration.

01Payment-method availability

Card acceptance and bank payment rails

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • Visa
  • Mastercard
  • JCB
  • Discover
  • Diners Club

Bank payment rails

Bank methods

  • US check
  • Direct debit europe

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

Wallet availability by country and currency is not specified

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the business be registered, where is acquiring available, and where can customers pay?

Business location, merchant-account coverage, acquiring countries and customer location can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business location

    Where can the business applying for processing be registered?

    Business-country eligibility for this processing product is not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Merchant application review
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    The acquirer for each target country is not specified

    Across all products
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    The acquiring entity for each target market is not specified.

  6. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

  7. Which presentment and settlement currencies are available for this product?

    Presentment and settlement currencies are not specified for this product.

Pricing & funds · Verotel Basic

What does this product cost, and when are funds settled?

Product price, contracting entity and additional fees

Pricing

Public rates are available for all pricing plans

Published rates can still vary by payment method, country, currency and merchant agreement.

Pricing method

Public rate card

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • Verotel Basic pricing

  2. 02 · Pricing model

    • Percentage only
    • Flat rate

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Chargeback ratio surcharge

    Amounts and applicability vary by merchant agreement.

  2. 02
    Explicitly waived
    • monthly fee
    • setup fee
    • application fee
    • gateway fee
    • PCI fee
    • batch fee
    • monthly minimum
  3. 03
    Processing rates
    • Annual registration fee · Fixed · EUR 500
    • Non-recurring card processing · Percentage · 15.5%
    • US Check and Direct Debit Europe · Percentage · 15.5%
    • Recurring transaction surcharge after the first subscription transaction · Percentage · 1.5%

Fees requiring a quote

Amounts and waivers are not specified

early-termination fee
02Reserve terms

Who holds the reserve, how much is withheld, and when is it released?

Reserve terms cover the holder, funding method, amount, hold period and release conditions.

Reserve terms

Reserve holder, amount and release terms

The holder, amount, hold period and release conditions form one reserve arrangement.

  1. 01

    Reserve type

    • Six-month rolling reserve: Rolling reserve

    Transaction percentage withheld

  2. 02

    Amount

    • Percentage: 10%
  3. 03

    Hold & release

    • 6-month hold · rolling release
03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • Deposit to Yoursafe Business Account: Daily

Settlement methods

  • Methods: Yoursafe business account
  • Currencies: USD, EUR, and GBP

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. Which of these apply, at what amount and on what trigger: early-termination fee?

    Amounts and waivers are not specified for these fees.

  2. What are the initial term, renewal term, cancellation notice period and early-termination charge for this product?

    The initial term, renewal and cancellation terms are not specified for this product.

  3. For Deposit to Yoursafe Business Account, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  4. Is there a minimum settlement amount, carry-forward rule or fee below threshold for Deposit to Yoursafe Business Account?

    A settlement minimum or carry-forward rule is not specified.

Checkout flow · Verotel Basic

How do checkout, tokenization, provider connections and implementation work?

Checkout and payment processing through Verotel Order Page

Checkout flow

Collect payment details → tokenize → submit → events & diagnostics

The checkout integration determines who controls the payment form, how payment details are tokenized, which providers receive the payment request, and which SDKs and webhooks are available.

Selected product

Verotel Basic

Checkout integrations, tokenization, provider connections, SDKs and webhooks.

  1. Checkout routes

    1 integration option

  2. Gateway integration, security and transaction tools

    Gateway included

  3. Payment processing and funds handling

    Verotel acts as payment facilitator for submerchants · Processes transactions

  4. Reporting & reconciliation

    Included with this product

01

Checkout routes

Which hosted, embedded or API checkout options are available?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

  1. 01

    Verotel Order Page

    Hosted checkout

    • Full-page redirect
    • One time payments
    • Recurring payments
    • Customizable checkout
    • Multilingual checkout
02

Gateway integration, security and transaction tools

Which payment providers can checkout connect to?

API entry points, testing, events, tokens and authentication.

Selected setup

Connections entry point

How requests enter this product and which integration boundary applies.

Payment gateway

Gateway included

The gateway integration model and product-specific features are not specified for Verotel Basic.

Gateway integration, security and transaction tools

Connected payment-provider types

Connections

No additional gateway integration, security and transaction tools details are specified.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Recurring-payment features
  • Subscription management
  • Subscriber credential management
  • Subscription cancellation
Billing types
  • Recurring
  • Subscription
Subscription models
  • Preconfigured subscriptions
Recurring feature availability
  • Account plan
  • Feature approval
03

Payment processing and funds handling

Who collects and tokenizes payment details, authorizes payments and handles funds?

Which legal entity provides the merchant account, performs underwriting, processes and acquires payments, settles funds and provides support.

Payment processing and funds handling

  • Verotel acts as payment facilitator for submerchants
  • Processes transactions
  • Settles merchant funds
  • Handles merchant funds
04

Reporting & reconciliation

Which SDKs, events and implementation diagnostics are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Checkout integration → tokenization → payment submission → webhooks & error reporting

Client SDKs, environments, webhook events, request logs and operational diagnostics.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Consolidated reporting

    Included with this product

Before integration

Integration details not specified

  1. 01

    Which gateway integration, transaction controls, tokenization, webhooks and 3DS setup are included with Verotel Basic?

    A gateway is included, but its integration model and product-specific features are not specified for Verotel Basic.

Merchant funds, risk & support

Verotel Basic: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Payment processing

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Payment facilitator · Payment processor
Who receives and settles funds
Daily provider to merchant settlement

Reserve or security deposit

Reserve funding and release

Six-month rolling reserve

Reserve may apply
  1. 01

    Funding method

    Transaction percentage withheld

  2. 02

    Reserve type

    Rolling reserve

  3. 03

    Reserve amount

    10%

  4. 04

    Release

    6 months · Rolling release

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
New transaction screeningBuyer blacklisting after chargeback
Fraud tools
Veronica
Veronica screening
Checks transaction data against more than 200 sources

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Chargeback postbacksChargeback ratio monitoring
Chargeback reporting
Yes
Chargeback report filters
TransactionChargeback date
Fee policy · Standard chargeback fee
No
Fee policy · Ratio surcharge threshold percent
1
Fee policy · Ratio surcharge percent
2.5
Fee policy · Measurement window weeks
4
Fee policy · Lag weeks
2
Fee policy · Minimum transactions before ratio calculation
51
Before signingReserve, chargeback, settlement hold and suspension terms4 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity and authorization

Payment Facilitator. For Verotel Basic, the contracting entity is Yoursafe B.V.; its authorization or registration is Electronic money institution; and its permitted payment services are Issuing electronic money · Distributing electronic money · Redeeming electronic money · Operating payment accounts · Cash withdrawals from payment accounts · Direct debits · Card payment transactions · Credit transfers · Issuing payment instruments · Acquiring payment transactions.

  1. 01 · Contracting entity

    Yoursafe B.V.

  2. 02 · Authorization or registration

    Electronic money institution

  3. 03 · Permitted payment services

    Issuing electronic money · Distributing electronic money · Redeeming electronic money · Operating payment accounts · Cash withdrawals from payment accounts · Direct debits · Card payment transactions · Credit transfers · Issuing payment instruments · Acquiring payment transactions

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

1 entity · 1 license or registration

Yoursafe B.V.

Netherlands · Registry 34180575 · Dutch private company with limited liability

Electronic money institution

De Nederlandsche Bank · Relation number F0025 · Granted on Oct 22, 2019 · 10 permitted payment services · Active · Entity: Yoursafe B.V.

Security & regulatory information

These certifications, safeguarding arrangements and cross-border permissions apply to named company entities or to the company generally. Which ones apply to Verotel Basic is not specified.

01

Security standards

Certifications and assessments

PCI DSS

Entity: Yoursafe B.V.

PCI DSS applies to Verotel Basic · Verotel Premium.

02

Safeguarding

Safeguarding or escrow arrangements

Escrow party related to Yoursafe B.V. and supervised with it by DNB

Entity: Yoursafe B.V.

03

Security controls

Privacy and security controls

Security controls
Encrypted hosted order pagesVeronica transaction screening24 7 network monitoringBiometric physical access controls
Before signingContracting entity, payment services license and legal terms2 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover Verotel Basic and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Other company contacts

Support hours are not specified for these contacts.

Sales

verotel.com/en/contactus.html+31 20 531 5757controlcenter.verotel.com/registerWithYoursafe-merchant

Consumer support

livesupport@verotel.comvtsup.com/en

Developer

controlcenter.verotel.com/flexpay-doc/purchase.html
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
Verotel Basic / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

Verotel Basic: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. What events allow Verotel Basic to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  2. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  3. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  4. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

  2. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover Verotel Basic, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for Verotel Basic and the contacts for payment-processing or merchant-settlement issues are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with Verotel Basic.

  • The entry account for new or lower-volume online entertainment businesses. It has a fixed 15.5% transaction rate, a EUR 500 annual registration fee, no minimum processing requirement, no processing-history requirement and a 10% rolling reserve held for six months. Payments use the hosted Verotel Order Page. The account also includes subscription management, consumer support, fraud screening and a Yoursafe Business Account for merchant payouts.