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Payment Facilitator

Company overview

About Segpay

What the company provides

  • Processor
  • Gateway
  • Payment facilitator
  • ISO / MSP

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

Segpay offers three distinct merchant products: payment facilitation, placement for a direct merchant account and gateway technology.

Payment facilitation includes submerchant onboarding and processing; the direct account is placed with an acquiring bank; the gateway connects a merchant's payment setup to banks and processors.

Founded 2005segpay.comUpdated Jul 30, 2026

Selected product

Payment Facilitator

Submerchant account & underwriting

  1. Submerchant account

    Submerchant account under a master merchant account

  2. Merchant account approval

    Approval terms not specified

    Payment Facilitator does not identify the legal entity responsible for merchant-account approval.

Primary legal entity

Jurisdiction
United States
Registration number
P06000126520
Incorporated
Oct 3, 2006
Company type
Florida for profit corporation

Legal entities by jurisdiction

3 legal entities across 3 jurisdictions

  • Ireland1 entity
  • United Kingdom1 entity
  • United States1 entity

The legal entity supplying a product can differ by product and country.

Product portfolio

Segpay products

Compare merchant acquiring and card processing and merchant-account placement by account setup, approval, payment or data flow, and contract terms.

Payment Facilitator

Role in this product

  • Payment facilitator

Segpay onboards the business as a submerchant and includes payment processing, hosted checkout, recurring billing, risk tools and consumer billing support.

The contracting entity, sponsor or acquirer and settlement party are assigned in the agreement.

Related services
Merchant accountsHosted checkoutRecurring billingFraud preventionChargeback management
Features
PayFacCheckoutFraud and riskChargebacksOnboardingSupport

Direct Merchant Account

Role in this product

  • ISO / MSP

Segpay places the merchant with an acquiring bank for a direct merchant account.

The assigned acquirer, approval authority, MID arrangement and settlement party are specified in the merchant agreement.

Related services
Merchant accounts
Features
Merchant accountOnboardingSupport

Segpay Payment Gateway

Role in this product

  • Payment gateway

Gateway technology, API and hosted payment options connected to banks and processors.

The merchant-account provider, processor, acquirer and settlement party depend on the merchant setup.

Related services
Direct APIHosted checkoutRecurring billingFraud preventionChargeback management
Features
GatewayCheckoutFraud and riskChargebacksSupport

Selected product

Payment Facilitator

Related services
Merchant accountsHosted checkoutRecurring billingFraud preventionChargeback management
Features
PayFacCheckoutFraud and riskChargebacksOnboardingSupport

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Payment facilitator
02 · Submerchant account
Submerchant account under a master merchant account
03 · Merchant underwriting
Merchant underwriter not specified
04 · Funds & merchant settlement
Funds holder and settlement provider not specified

Selected product: Payment Facilitator.

Payment processing

Payment Facilitator: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: Payment Facilitator

Included in Payment Facilitator

Features included with this product.

Solutions
Merchant accountsHosted checkoutRecurring billingFraud preventionChargeback management
Capabilities
PayFacCheckoutRecurring billingFraud and riskChargebacksOnboardingSupport

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Payment Facilitator; any separate merchant account or acquirer is shown only when identified.

Included

Payment Facilitator

The business is onboarded as a submerchant under the provider's master merchant account.

Payment Facilitator responsibilities

Who operates the Payment Facilitator account, onboards submerchants and receives settlement proceeds?

PayFac account & sponsor · Who operates the account and which sponsor or acquirer supports it

Role in this product
Payment facilitator
Merchant account model
Master merchant account

Submerchant onboarding

Onboarding and payment processing for submerchants

Capabilities
  • Submerchant onboarding
  • Hosted payment pages
  • One time billing
  • Subscription billing
  • One click billing
  • Risk management
  • End user support

Settlement proceeds

Who receives settlement proceeds and bears liability

Account relationship
Submerchant
Gateway included
Yes
Onboarding included
Yes
Consumer support included
Yes
Transaction processing
Yes
Questions to confirm

Who bears submerchant losses, the security deposit, chargebacks and post-termination obligations?

Loss, security-deposit, chargeback and post-termination obligations are not specified.

Application & approval · Payment Facilitator

Can this business use the product, and who approves the merchant account?

Merchant-account approval responsibility is not specified for this product.

Business eligibility

Countries eligible for submerchant onboarding are not specified

Company offices do not establish submerchant eligibility.

Approval responsibility

Approval terms not specified

Payment Facilitator does not identify the legal entity responsible for merchant-account approval.

Approval arrangement
Approval responsibility
Product
Payment Facilitator
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required license type and issuing jurisdiction are not specified
01Business eligibility & restrictions

Which businesses and activities are accepted?

Product availability depends on the business model, restricted activities and any separate merchant-account approval.

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Application & setup

What information is needed before activation?

Any application documents, identity checks and setup steps stated for this product.

Application & setup

Prepare documents → submit application → merchant-account approval

Missing documents or business details can delay approval and activation.

Submerchant application documents

Documents to prepare

  1. 01Corporate documents
  2. 02Director and beneficial owner identification
  3. 03Settlement bank document
  4. 04Tax ID or VAT number
  5. 05Domain ownership
  6. 06Payment disclosures
  7. 07Terms and conditions
  8. 08Privacy policy
  9. 09Customer service links

Submerchant application to activation

  1. 01

    Complete the Segpay contract

  2. 02

    Provide KYC package

  3. 03

    Website compliance review

  4. 04

    Bank submission

  5. 05

    Integration kickoff

  6. 06

    End-to-end testing

Application checks

Merchant-account checks

Application and activation requirements.

Website requirements

Required website pages, disclosures and policies are not specified

Submerchant-underwriting checks

Identity, ownership, sanctions and business checks are not specified

Submerchant onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Eligibility, documents, checks, restrictions and activation timing are not fully specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 01

    Which legal entity makes each approval decision, and which decisions belong to an external provider?

    The merchant underwriter for Payment Facilitator is not specified.

  2. 02

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Payment methods & countries · Payment Facilitator

Where can the submerchant accept payments, and which methods are available?

Company payment-method and country totals can span multiple products.

Selected product

Payment Facilitator

Payment-method availability

Selected product

Applying submerchant

Countries eligible for submerchant onboarding are not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Cards
  • Bank debit
  • Bank transfer
  • Wallets
  • Open banking
  • Real-time bank payments

Currencies

15 currencies

The currencies total can include several products; the number available with this product depends on the agreement.

Availability depends on

  • Selected product
  • Merchant region
  • Consumer location
  • Currency
  • Billing model

Payment Facilitator payment methods and market coverage depend on the legal entity, merchant country, customer country, currency, industry and account configuration.

01Payment-method availability

Card acceptance, bank payment rails, and digital wallets

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • Visa
  • Mastercard
  • Maestro
  • JCB
  • Discover

Bank payment rails

Bank methods

  • SEPA direct debit
  • Pay by Bank

Bank-transfer rails

  • Faster Payments
  • SEPA Instant

Digital wallets

Wallets

  • PayPal

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the submerchant be registered, where is acquiring available, and where can customers pay?

Submerchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Submerchant location

    Where can the business applying as a submerchant be registered?

    Countries eligible for submerchant onboarding are not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Submerchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    The acquirer for each target country is not specified

    Across all products
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    The acquiring entity for each target market is not specified.

  6. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

Pricing & funds · Payment Facilitator

What does this product cost, and when are funds settled?

Pricing, reserve terms and merchant settlement are governed by the merchant agreement

Pricing

Pricing, reserve terms and merchant settlement are governed by the merchant agreement

Merchant pricing

Pricing plan is not specified for Payment Facilitator

The fee basis, included services and contracting legal entity are not specified.

01Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Reserve holder

Reserve terms are not specified for this product

Reserve terms from another product or provider do not apply to this product.

02Merchant settlement

When does the PayFac receive settlement proceeds, and are customer payouts included?

Settlement makes processed proceeds available to the PayFac. Customer or third-party payouts are a separate service.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement makes processed proceeds available to the PayFac. A customer payout sends separate funds to a customer.

Settlement-proceeds terms

Settlement-proceeds terms are not specified for Payment Facilitator

The sending entity, settlement frequency, delay, currencies and minimum are not specified for this product.

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. Which pricing plan applies to Payment Facilitator, and which processing, gateway, settlement and support services are included?

    No pricing plan is specified for this product.

Reserve & held funds

  1. Can Payment Facilitator require a rolling reserve, security deposit or post-termination hold, and what are the percentage, cap, duration and release trigger?

    The reserve percentage, cap, hold period or release terms are not fully specified for this product.

PayFac settlement proceeds

  1. For Payment Facilitator, who sends settlement proceeds to the PayFac, and what are the frequency, delay, cutoff, methods, currencies and minimum?

    PayFac settlement proceeds terms are incomplete for this product.

Checkout flow · Payment Facilitator

How do checkout, tokenization, provider connections and implementation work?

Checkout, recurring billing, payment processing and settlement for this PSP product

Checkout flow

Collect payment details → tokenize → submit → events & diagnostics

The checkout integration determines who controls the payment form, how payment details are tokenized, which providers receive the payment request, and which SDKs and webhooks are available.

Selected product

Payment Facilitator

Checkout integrations, tokenization, provider connections, SDKs and webhooks.

  1. Checkout routes

    1 integration option

  2. Gateway integration, security and transaction tools

    Gateway included

  3. Payment processing and funds handling

    Segpay acts as payment facilitator for submerchants · Processes transactions

  4. Reporting & reconciliation

    Available reports, update times and reconciliation procedures are not specified

    Not specified
01

Checkout routes

Which hosted, embedded or API checkout options are available?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

  1. 01

    Hosted payment page

    Hosted checkout

    • Full-page redirect
    • iFrame
    • One time payments
    • Subscription payments
    • Customizable checkout
02

Gateway integration, security and transaction tools

Which payment providers can checkout connect to?

API entry points, testing, events, tokens and authentication.

Selected setup

Connections entry point

How requests enter this product and which integration boundary applies.

Payment gateway

Gateway included

The gateway integration model and product-specific features are not specified for Payment Facilitator.

Gateway integration, security and transaction tools

Connected payment-provider types

Connections

No additional gateway integration, security and transaction tools details are specified.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Recurring-payment features
  • One-click purchases
  • Merchant initiated rebills
  • Card updater
  • Flex rebill
Billing types
  • Recurring
  • Subscription rebill
Retention and recovery
  • Instant conversions
  • Free trial validation
  • Cross sell
  • Failed payment retries
Account updater

Available for card-on-file refresh

03

Payment processing and funds handling

Who collects and tokenizes payment details, authorizes payments and handles funds?

Who underwrites the submerchant, processes payments, settles merchant proceeds and provides support.

Payment processing and funds handling

  • Segpay acts as payment facilitator for submerchants
  • Processes transactions
04

Reporting & reconciliation

Which SDKs, events and implementation diagnostics are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Checkout integration → tokenization → payment submission → webhooks & error reporting

Client SDKs, environments, webhook events, request logs and operational diagnostics.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Reporting & reconciliation

    Not specified

    Available reports, update times and reconciliation procedures are not specified

Before integration

Integration details not specified

  1. 01

    Which gateway integration, transaction controls, tokenization, webhooks and 3DS setup are included with Payment Facilitator?

    A gateway is included, but its integration model and product-specific features are not specified for Payment Facilitator.

  2. 02

    Which transaction, fee, settlement and chargeback reports are available, how quickly do they update, and what reconciliation keys join them?

    Reporting and reconciliation terms are not specified for this product.

Merchant funds, risk & support

Payment Facilitator: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Master merchant account

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Payment facilitator
Who receives and settles funds
Funds holder and settlement provider not specified

Reserve or security deposit

Reserve amount and release terms are not specified

The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

Not specified

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Cardholder checks
EMV 3-D SecureCVV 2AVS
Fraud tools
Machine learningNegative databaseKountThreatmetrixDevice fingerprinting
Manual review
Yes
Velocity controls
Yes
Velocity limits
Transaction velocityDuplicate subscriptionsGeolocation

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Consumer dispute alertsCdrnRDRManual dispute resolutionAutomated dispute resolutionChargeback reporting
Chargeback reporting
Yes
Chargeback report filters
StatusOutcomeCurrencyChargeback dateRefund date
Before signingReserve, chargeback, settlement hold and suspension terms5 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover Payment Facilitator and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Other company contacts

Support hours are not specified for these contacts.

Before signingSupport contacts, hours and response times4 items to confirmReview contract terms
Payment Facilitator / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

Payment Facilitator: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  1. Can a reserve or post-termination hold apply to this product, and how is it released?

    The entity that may establish and hold a reserve, the reserve amount and the release terms are not specified.

  2. What events allow Payment Facilitator to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  3. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  5. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  1. Which legal entity will sign the agreement for this product, and which license or registration applies?

    The contracting legal entity is not specified for this product.

  2. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

  3. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

SupportSupport contacts, hours, response times and escalation.
  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover Payment Facilitator, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for Payment Facilitator and the contacts for payment-processing or merchant-settlement issues are not specified.

  4. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with Payment Facilitator.

  • Segpay onboards the business as a submerchant and includes payment processing, hosted checkout, recurring billing, risk tools and consumer billing support. The contracting entity, sponsor or acquirer and settlement party are assigned in the agreement.