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Planet UK acquiring and payment acceptance

Company overview

About Planet

What the company provides

  • Acquirer
  • Processor
  • Gateway

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

Planet combines online and in-person payment acceptance, acquiring, a payment gateway, tokenization, Dynamic Currency Conversion and Multi-Currency Pricing with hospitality software.

Planet Merchant Services Limited provides the documented UK regulated route and Planet Merchant Services SAS provides the documented EU acquiring route. Availability outside those entity scopes may involve another Planet entity or an acquiring partner and must be confirmed by product, country and contract.

weareplanet.comUpdated Aug 15, 2026

Selected product

Planet UK acquiring and payment acceptance

UK acquiring through Planet Merchant Services Limited

Merchant account & underwriting

  1. Merchant account

    Included: Planet Merchant Services Limited

  2. Merchant underwriter

    Planet reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

Planet Merchant Services Limited

Jurisdiction
United Kingdom
Registration number
08791017
Company type
Private limited company

Legal entities by jurisdiction

3 legal entities across 3 jurisdictions

  • France1 entity
  • United Kingdom1 entity
  • United States1 entity

Operating scale

Customers
≥800,000 customers
Active markets
≥120 active markets

The legal entity supplying a product can differ by product and country.

Product portfolio

Planet products

Compare merchant acquiring and card processing and payment technology by account setup, approval, payment or data flow, and contract terms.

Planet UK acquiring and payment acceptance

Role in this product

  • Acquirer
  • Payment gateway
  • Merchant account provider
  • Merchant settlement

Planet Merchant Services Limited is the documented UK payment institution for acquiring and related payment services.

The commercial product can combine online or in-person acceptance, gateway technology, tokenization, reporting and currency-conversion services, subject to the merchant's approved configuration and contract.

Related services
Currency conversionDirect APIEmbedded checkoutGlobal acquiringHosted checkoutMerchant settlementPayment linksPayment vault
Features
AcquiringCheckoutCurrency managementPayment operationsReportingComplianceUnderwriting

Planet EEA acquiring and payment acceptance

Role in this product

  • Acquirer
  • Payment gateway
  • Merchant account provider
  • Merchant settlement

Planet Merchant Services SAS is the documented French payment institution for credit transfers and acquiring of payment transactions, with a published EEA passport.

Operational availability, methods, currencies, settlement and underwriting remain merchant- and contract-specific.

Related services
Currency conversionDirect APIEmbedded checkoutGlobal acquiringHosted checkoutMerchant settlementPayment linksPayment vault
Features
AcquiringCheckoutCurrency managementPayment operationsReportingComplianceUnderwriting

Planet gateway and modular payment technology

Role in this product

  • Payment gateway

Use Planet's online payment gateway, checkout, payment links, token vault and currency-conversion products with the selected acquiring route.

Planet describes the stack as modular and also refers to global acquiring partners, so this configuration does not treat every market as direct Planet acquiring.

Related services
Currency conversionDirect APIEmbedded checkoutHosted checkoutPayment linksPayment vault
Features
CheckoutCurrency managementPayment operationsReportingComplianceUnderwriting

Selected product

Planet UK acquiring and payment acceptance

Related services
8 capabilities
Features
7 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Acquirer · Payment gateway · Merchant account provider · Merchant settlement
02 · Merchant account
Included: Planet Merchant Services Limited
03 · Merchant underwriting
Planet performs merchant underwriting
04 · Merchant funds
Planet handles merchant funds at one or more stages

Selected product: Planet UK acquiring and payment acceptance.

Payment processing

Planet UK acquiring and payment acceptance: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: UK acquiring through Planet Merchant Services Limited

Included in Planet UK acquiring and payment acceptance

Features included with this product.

Solutions
Currency conversionDirect APIEmbedded checkoutGlobal acquiringHosted checkoutMerchant settlementPayment linksPayment vault
Capabilities
AcquiringCheckoutPayment vaultCurrency managementPayment operationsReportingComplianceUnderwriting

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Planet UK acquiring and payment acceptance; any separate merchant account or acquirer is shown only when identified.

Included

Merchant acquiring

Merchant account, card-network access, sponsor bank and acquirer.

Acquiring responsibilities

Who provides the merchant account, acquires transactions and settles merchant funds for this product.

Role in this product
Acquirer
API-oriented
Yes
Gateway included
Yes
Merchant funds
Handles merchant funds at one or more stages
Merchant funds
Yes
Transaction processing
Yes
Merchant settlement
Yes
Direct acquiring
Yes
Merchant account
Yes
Onboarding included
Yes
Merchant account model
Planet Merchant Services Limited provides the UK acquiring facility for the merchant's approved products, channels and transaction profile. Any account identifier, settlement configuration and restrictions depend on the signed agreement.
Availability
Available to approved UK merchants for the products, channels, MCC and risk profile accepted in the applicable Planet agreement.

Merchant account

Merchant account, acquiring and settlement

Capabilities
  • Online card acquiring
  • In person card acquiring
  • Payment processing
  • Merchant settlement
  • Hospitality payment acceptance
  • Travel payment acceptance
Questions to confirm

Is the MID dedicated to this merchant or shared under a master account?

The account model affects portability, monitoring and termination exposure.

Which legal entity is the acquirer or merchant-account provider in the signed agreement?

UK acquiring through Planet Merchant Services Limited may be contracted through different regulated entities or sponsor banks.

Merchant eligibility · UK acquiring through Planet Merchant Services Limited

Can my business apply, and who makes the underwriting decision?

Planet reviews merchant applications.

Merchant eligibility

Registered-entity and country eligibility is not specified

Company offices do not establish merchant eligibility.

Underwriting decision

Planet reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
UK acquiring through Planet Merchant Services Limited
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required for regulated businesses

The accepted license, jurisdiction and operating entity are not specified.

01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Processing statements

Not specified

Confirm how many complete statement months are required

02

Eligibility information

Planet completes legal, regulatory and risk checks before it activates the selected acquiring services. Approval applies only to the services and business activity accepted in the applicable agreement.

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Application documents

Documents to prepare

  1. 01Onboarding form
  2. 02Company ownership and authorized representatives
  3. 03Products services and merchant category
  4. 04Business premises or website
  5. 05Bank and settlement information
  6. 06Regulated business license when applicable
  7. 07External payment provider details when applicable

Merchant application & underwriting

The application, merchant underwriting and account-activation steps are not specified

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

  • Merchant identity and contact details
  • Clear product and service description
  • Terms cancellation refund and delivery policies

Merchant-underwriting checks

Identity, ownership, sanctions and business checks are not specified

Merchant onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you accept a startup with no operating history for this product?

    Startup eligibility is not specified.

  2. 02

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  3. 03

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  4. 04

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  5. 05

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 06

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 07

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 08

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 09

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Payment methods & countries · UK acquiring through Planet Merchant Services Limited

Where can this merchant accept payments, and which methods are available?

Acquiring is included with this product; each payment method still depends on the merchant configuration.

Selected product

UK acquiring through Planet Merchant Services Limited

Availability depends on the product and merchant

Selected product

Applying merchant

Registered-entity and country eligibility is not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Cards
  • Local payment methods
  • Wallets

Currencies

≥135 accepted currencies for travel payments

The currencies total can include several products; the number available with this product depends on the agreement.

Availability depends on

  • Selected product
  • Contracting entity
  • Merchant country
  • Merchant industry and MCC
  • Acquiring route
  • Payment channel
  • Presentment currency
  • Payment method
  • Terminal or checkout integration
  • Risk and compliance approval

Acquiring is included with UK acquiring through Planet Merchant Services Limited. Payment-method availability depends on the legal entity, country, currency, industry, MCC and transaction type in the merchant agreement.

01Payment-method availability

Card acceptance

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

Card brands included with this product are not specified

Bank payment rails

Bank methods

Bank methods by customer country are not specified

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

Wallet availability by country and currency is not specified

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the merchant be registered, where is acquiring available, and where can customers pay?

Merchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business registration country

    Where must the business be registered to apply?

    Registered-entity and country eligibility is not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Merchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    The acquirer for each target country is not specified

    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    The acquiring entity for each target market is not specified.

  6. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

Pricing & funds · UK acquiring through Planet Merchant Services Limited

What does this product cost, and when are funds settled?

Fees and reserves are governed by the merchant-account agreement

Pricing

Fees and reserves are governed by the merchant-account agreement

Merchant pricing

Pricing plan is not specified for UK acquiring through Planet Merchant Services Limited

The fee basis, included services and contracting legal entity are not specified.

01Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Reserve holder

Reserve terms are not specified for this product

Reserve terms from another product or provider do not apply to this product.

02Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement terms

Settlement terms are not specified for UK acquiring through Planet Merchant Services Limited

Settlement frequency, delay, currencies and the legal entity that settles the funds are not specified for this product.

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. Which pricing plan applies to UK acquiring through Planet Merchant Services Limited, and which processing, gateway, settlement and support services are included?

    No pricing plan is specified for this product.

Reserve & held funds

  1. Can UK acquiring through Planet Merchant Services Limited require a rolling reserve, security deposit or post-termination hold, and what are the percentage, cap, duration and release trigger?

    The reserve percentage, cap, hold period or release terms are not fully specified for this product.

Merchant settlement

  1. For UK acquiring through Planet Merchant Services Limited, who settles merchant funds and what are the frequency, delay, cutoff, methods, currencies and minimum settlement amount?

    Merchant settlement terms are incomplete for this product.

Reporting data flow · UK acquiring through Planet Merchant Services Limited

How are payment data, reports, exports and reconciliation handled?

Checkout, payment processing, merchant settlement and reporting for this acquiring product

Reporting data flow

Connect data sources → refresh → report → export & reconcile

The reporting setup determines connected data sources, report coverage, update timing, exports and reconciliation keys.

Selected product

UK acquiring through Planet Merchant Services Limited

Connected payment data, report coverage, refresh timing, exports and reconciliation.

  1. Checkout routes

    2 company checkout options

    Varies by product

  2. Gateway integration, security and transaction tools

    Gateway included

  3. Payment processing and funds handling

    Planet is the acquirer · Processes transactions

  4. Reporting & reconciliation

    Real time status information is advertised

01

Checkout routes

Which providers, accounts and data sets are connected?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

Varies by product
  1. 01

    Planet Online Payments

    Online checkout

    • Website
    • Mobile app
    • Booking engine
    • Hosted checkout
    • Merchant branded checkout
    • Local and global payment acceptance
    • Tokenized payment data
  2. 02

    Planet Pay-By-Link

    Payment link

    • Secure payment link
    • Remote payment collection
    • Hosted payment entry

Planet offers these checkout options, but does not specify which one is included with UK acquiring through Planet Merchant Services Limited.

Checkout integration

Not specified

No checkout integration is specified for this product for UK acquiring through Planet Merchant Services Limited

02

Gateway integration, security and transaction tools

Which reports and transaction fields are available?

API entry points, testing, events, tokens and authentication.

Selected setup

Reports entry point

How requests enter this product and which integration boundary applies.

Payment gateway

Gateway included

The gateway integration model and product-specific features are not specified for UK acquiring through Planet Merchant Services Limited.

Gateway integration, security and transaction tools

Report coverage and available data

Reports

No additional gateway integration, security and transaction tools details are specified.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Recurring billing availability
Not specified

Recurring billing is not specified for this product

03

Payment processing and funds handling

Who supplies transaction data, consolidates reports and performs reconciliation?

Who performs merchant underwriting, payment processing, settlement and merchant support.

Payment processing and funds handling

  • Planet is the acquirer
  • Processes transactions
  • Settles merchant funds
  • Handles merchant funds
  • Provides the merchant account
  • Provides direct acquiring

Available controls

Who performs merchant underwriting, payment processing, settlement and merchant support.

  1. 01

    Supported transaction types

    Which controls are available with this product?

    Supported transaction types

    • Online payment acceptance
    • In person payment acceptance
    • In app payment acceptance
    • Payment links
    • Tokenized card on file
    • Real time payment information
    • Reconciliation reporting
04

Reporting & reconciliation

Which exports, identifiers and reconciliation workflows are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Provider data → refresh → report → export & reconciliation

Export formats, identifiers, correction handling and reconciliation workflows.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Financial report availability

    Payment information
    Real time status information is advertised

    Consolidated reporting

    Included with this product

Before integration

Integration details not specified

  1. 01

    Which hosted, embedded or direct-API checkout is contracted for UK acquiring through Planet Merchant Services Limited, and who owns the UI and PCI scope?

    No checkout integration is specified for this product.

  2. 02

    Which gateway integration, transaction controls, tokenization, webhooks and 3DS setup are included with UK acquiring through Planet Merchant Services Limited?

    A gateway is included, but its integration model and product-specific features are not specified for UK acquiring through Planet Merchant Services Limited.

Merchant funds, risk & support

Planet UK acquiring and payment acceptance: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

Planet UK acquiring and payment acceptanceService: UK acquiring through Planet Merchant Services Limited
01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Merchant acquiring

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Acquirer · Payment gateway · Merchant account provider · Merchant settlement
Who receives and settles funds
Planet handles merchant funds at one or more stages

Reserve or security deposit

Reserve amount and release terms are not specified

The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

Not specified
Before signingReserve, chargeback, settlement hold and suspension terms4 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity and authorization

Acquirer. For Planet UK acquiring and payment acceptance, the contracting entity is Planet Merchant Services Limited; its authorization or registration is Payment institution; and its permitted payment services are Issuance of payment instruments · Acquiring of payment instruments · Money remittance.

  1. 01 · Contracting entity

    Planet Merchant Services Limited

  2. 02 · Authorization or registration

    Payment institution

  3. 03 · Permitted payment services

    Issuance of payment instruments · Acquiring of payment instruments · Money remittance

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

2 entities · 1 license or registration

Planet Merchant Services Limited

United Kingdom · Registry 08791017 · Private limited company

Payment institution

Financial Conduct Authority · 3 permitted payment services · Active · Entity: Planet Merchant Services Limited

Other legal entities (1)

Planet Merchant Services SAS

France · Registry 878394949 · Simplified joint stock company

License or regulatory registration not specified

Security & regulatory information

These certifications, safeguarding arrangements and cross-border permissions apply to named company entities or to the company generally. Which ones apply to UK acquiring through Planet Merchant Services Limited is not specified.

01

Cross-border services

Passporting entries and other cross-border permissions

Planet Merchant Services SAS

29 countries · 1 payment service

ATBEBGCYCZDEDKEEESFIGRHRHUIEISITLILTLULVMTNLNOPLPTROSESISK

Payment institution services

02

Security controls

Privacy and security controls

Security controls
PCI DSS compliant payment platformPoint to point encryptionPayment tokenizationSecure card data environment
Security
https://www.weareplanet.com/disclosure-program
Before signingContracting entity, payment services license and legal terms1 item to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover UK acquiring through Planet Merchant Services Limited and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Company contacts

Support hours are not specified for these contacts.

Sales

weareplanet.com/contact-us

Merchant support

weareplanet.com/support

General

weareplanet.com/legal/authorizations-licenses-and-registrations

Security

weareplanet.com/disclosure-program
Before signingSupport contacts, hours and response times3 items to confirmReview contract terms
UK acquiring through Planet Merchant Services Limited / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

UK acquiring through Planet Merchant Services Limited: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. Can a reserve or post-termination hold apply to this product, and how is it released?

    The entity that may establish and hold a reserve, the reserve amount and the release terms are not specified.

  2. What events allow UK acquiring through Planet Merchant Services Limited to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  3. Which contracted provider handles chargeback alerts, representment and card-network monitoring?

    The provider responsible for chargeback alerts, representment and card-network monitoring is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Which privacy framework, controller roles and data-transfer terms apply to this product?

    The privacy framework, controller roles and data-transfer terms are not specified for this product.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover UK acquiring through Planet Merchant Services Limited, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for UK acquiring through Planet Merchant Services Limited and the contacts for payment-processing or merchant-settlement issues are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with UK acquiring through Planet Merchant Services Limited.

  • Planet Merchant Services Limited is the documented UK payment institution for acquiring and related payment services. The commercial product can combine online or in-person acceptance, gateway technology, tokenization, reporting and currency-conversion services, subject to the merchant's approved configuration and contract.