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Global card acquiring

Company overview

About emerchantpay

What the company provides

  • Acquirer
  • Processor
  • Gateway
  • Merchant account provider
  • Payouts
  • ISO / MSP
  • Referral agent

Merchant accounts, gateway access, transaction processing and funds handling depend on the selected product.

emerchantpay provides card acquiring, payment gateway technology, payment processing, merchant accounts, risk and chargeback management, reporting and customer payouts.

The commercial and funds-flow model depends on whether the merchant uses direct acquiring, gateway technology, the UK referral and collection service, or US ISO processing.

Founded 2002emerchantpay.comUpdated Jul 30, 2026

Selected product

Global card acquiring

Merchant account & underwriting

  1. Merchant account

    Included: emerchantpay

  2. Merchant underwriter

    emerchantpay reviews merchant applications

    Merchant underwriting is included with this product.

Primary legal entity

emerchantpay Ltd

Jurisdiction
United Kingdom
Registration number
05153270

Legal entities by jurisdiction

2 legal entities across 2 jurisdictions

  • United Kingdom1 entity
  • United States1 entity

The legal entity supplying a product can differ by product and country.

Partner programs

ISO and ISV

Products and services available through each program differ.

  1. ISO

    Independent sales organization

  2. ISV

    Independent software vendor

Product portfolio

emerchantpay products

Compare merchant acquiring and card processing, payment technology, merchant-account placement, and payouts by account setup, approval, payment or data flow, and contract terms.

Global card acquiring

Role in this product

  • Acquirer
  • Payment processor
  • Merchant settlement

emerchantpay acts as the acquirer for card acceptance, transaction authorization, processing, risk management and merchant settlement.

The contracting entity, acquiring market, MID and settlement terms are assigned in the merchant agreement.

Related services
Global acquiringMerchant accountsMerchant settlementDirect APIHosted checkoutAlternative payment methodsRecurring billingFraud preventionChargeback management
Features
AcquiringMerchant accountGatewayPayment operationsCheckoutReportingFraud and riskChargebacksPricingSettlementOnboardingSupportCompliance

Payment gateway

Role in this product

  • Payment gateway

emerchantpay provides the payment gateway, APIs, hosted payment page and merchant console.

A connected acquirer or payment service provider supplies the merchant account, approves the merchant and sends settlement when the gateway is used without emerchantpay acquiring.

Related services
Direct APIHosted checkoutPayment linksAlternative payment methodsRecurring billingFraud preventionChargeback management
Features
GatewayPayment operationsCheckoutReportingFraud and riskChargebacksPricingSupportCompliance

UK PSP referral and optional collection

Role in this product

  • Referral agent
  • Payment gateway
  • Risk and chargeback management

emerchantpay Ltd processes the application, refers the merchant to an authorized payment service provider, supplies the gateway and supports risk and chargeback work.

The selected PSP provides the regulated payment service and may settle directly; if the merchant appoints emerchantpay as collecting agent, emerchantpay receives settlement from the PSP and pays the merchant.

Related services
Merchant accountsMerchant settlementDirect APIHosted checkoutFraud preventionChargeback management
Features
Merchant accountGatewayPayment operationsCheckoutReportingFraud and riskChargebacksPricingReservesSettlementOnboardingSupportCompliance

US ISO merchant processing

Role in this product

  • ISO / MSP
  • Merchant settlement

emerchantpay Corporation contracts as the ISO alongside the bank named in the Member Bank Disclosure.

First Data Merchant Services is the named processor; emerchantpay accepts and presents card sales drafts, manages account risk and initiates merchant funding under the US agreement.

Related services
Merchant accountsMerchant settlement
Features
Merchant accountPricingReservesSettlementOnboardingSupportCompliance

Bank payouts

Role in this product

  • Payouts

The Payout API initiates customer bank payouts in Europe and PIX or bank-to-bank payouts in Brazil.

Trustly processes European payouts. The party transferring Brazil payout funds is not specified.

Related services
Customer payouts
Features
PayoutsSupport

Selected product

Global card acquiring

Related services
9 capabilities
Features
13 capabilities

Merchant account, approval, processing & settlement

Who supplies the merchant account, approves the merchant, processes payments and settles funds.

01 · Role in this product
Acquirer · Payment processor · Merchant settlement
02 · Merchant account
Included: emerchantpay
03 · Merchant underwriting
emerchantpay performs merchant underwriting
04 · Merchant settlement
Settlement schedule not specified

Selected product: Global card acquiring.

Payment processing

Global card acquiring: processing, approval & settlement

Review the payment services included with this product and which companies approve the account, process payments and send merchant settlement.

Selected product: Global card acquiring

Included in Global card acquiring

Features included with this product.

Solutions
Global acquiringMerchant accountsMerchant settlementDirect APIHosted checkoutAlternative payment methodsRecurring billingFraud preventionChargeback management
Capabilities
AcquiringMerchant accountGatewayPayment operationsCheckoutRecurring billingReportingFraud and riskChargebacksPricingSettlementOnboardingSupportCompliance

Account approval, payment processing & settlement

Who approves the account, processes payments and sends merchant settlement for Global card acquiring; any separate merchant account or acquirer is shown only when identified.

Included

Merchant acquiring

Merchant account, card-network access, sponsor bank and acquirer.

Acquiring responsibilities

Who provides the merchant account, acquires transactions and settles merchant funds for this product.

Role in this product
Acquirer
Merchant funds
Handles merchant funds at one or more stages
Transaction processing
Yes
Merchant settlement
Yes
Direct acquiring
Yes
Merchant account
Yes
Onboarding included
Yes
Availability
Market and underwriting dependent

Merchant account

Merchant account, acquiring and settlement

Capabilities
  • Card acquiring
  • Transaction authorization
  • Payment processing
  • Merchant settlement
  • Cross border acquiring
  • Risk management
Merchant account
Yes
Questions to confirm

What dedicated MID applies to Global card acquiring?

Dedicated MID is not specified for Global card acquiring.

What domestic or offshore MID applies to Global card acquiring?

Domestic or offshore MID is not specified for Global card acquiring.

Which legal entity is the acquirer or merchant-account provider in the signed agreement?

Global card acquiring may be contracted through different regulated entities or sponsor banks.

Merchant eligibility · Global card acquiring

Can my business apply, and who makes the underwriting decision?

emerchantpay reviews merchant applications.

Merchant eligibility

Registered-entity and country eligibility is not specified

Company offices do not establish merchant eligibility.

Underwriting decision

emerchantpay reviews merchant applications

Merchant underwriting is included with this product.

Underwriting type
Merchant underwriting
Product
Global card acquiring
Owner & operating location
Owner, director and operating-location requirements are not specified
Regulated-business license
Required license type and issuing jurisdiction are not specified
01Merchant eligibility & restrictions

What are the eligibility requirements and restricted business types?

Underwriting requirements and restrictions determine whether the merchant can be accepted. Serving an industry does not mean every merchant in that industry will be approved.

Eligibility requirements

01

Processing statements

Not specified

Confirm how many complete statement months are required

Restricted activity

Business restrictions

Product · MCC · jurisdiction · sales practice

Product, MCC, sales-practice and jurisdiction restrictions are not specified for this product.

02Underwriting documents

What must be ready before underwriting starts?

The application, supporting documents and underwriting checks required before a merchant account can be opened.

Underwriting documents

Prepare documents → submit application → merchant underwriting

Missing documents or eligibility details can delay the underwriting decision.

Application documents

Documents to prepare

The complete application document checklist is not specified

Merchant application & underwriting

  1. 01

    Submit merchant application

  2. 02

    Provide company and owner documents

  3. 03

    KYC and KYB review

  4. 04

    Financial and processing history review

  5. 05

    Final merchant account approval

  6. 06

    Integration and testing

Application checks

Underwriting checks

Application and activation requirements.

Website requirements

Required website pages, disclosures and policies are not specified

Merchant-underwriting checks

  • Business and ownership
  • Credit and financial history
  • Banking relationships
  • Merchant location
  • Business licenses
  • Processing risk

Merchant onboarding tasks

The onboarding tasks performed by the provider are not specified

Before applying

Application requirements to confirm

Business history, volume, account conditions, restrictions and review timing are not fully specified.

Business history & risk

Startup status, processing history, credit, MATCH and chargeback tolerance.

  1. 01

    Will you accept a startup with no operating history for this product?

    Startup eligibility is not specified.

  2. 02

    Will you consider a merchant listed in Mastercard MATCH for this product, and under what conditions?

    Eligibility for merchants listed in Mastercard MATCH is not specified.

  3. 03

    Will you consider adverse credit or a previous processor termination, and under what conditions?

    Eligibility after adverse credit or a previous processor termination is not specified.

  4. 04

    Is processing history required, and how many complete months of statements must I provide?

    Processing-history requirements and the minimum period are not specified.

  5. 05

    Will you consider prior high chargebacks, and what chargeback ratio is acceptable?

    Neither a complete high-chargeback policy nor an acceptable ratio is specified.

Volume & account conditions

Ticket limits, volume expectations, guarantees and bank-account rules.

  1. 06

    Is a personal guarantee required, and what business bank-account conditions must be met before activation?

    Personal-guarantee and business-bank-account requirements are not specified.

  2. 07

    What monthly-volume, average-ticket, maximum-ticket and high-volume review thresholds apply?

    Volume and ticket thresholds are not specified.

Approval & restrictions

Who reviews the business and which products, jurisdictions or MCCs are excluded.

  1. 08

    Which products, MCCs, sales practices and jurisdictions are prohibited for this product?

    Product-specific restrictions on products, MCCs, sales practices and jurisdictions are not specified.

Underwriting process & approval time

Decision criteria, manual review, when review starts or pauses, and decision timing.

  1. 09

    How long do preliminary and final approval take after a complete application is submitted?

    Approval time is not specified for at least one stage.

Vertical acceptance

Which high-risk verticals this provider answers for

Every row is a statement the provider publishes about a business type. Hover or focus a decision to read the original wording. A vertical with no row here is one the provider does not address.

Applies only to

Global card acquiring, Payment gateway

Vertical acceptance for Global card acquiring, Payment gateway
VerticalProvider’s position
Financial servicesAccepted

Applies only to

Global card acquiring, Payment gateway

Vertical acceptance for Global card acquiring, Payment gateway
VerticalProvider’s position
iGamingAccepted

Industry fit

Supported industries & underwriting requirements

Industries

Select an industry to see merchant eligibility, application requirements and payment operations.

Industry and underwriting details

iGaming operator requirements

emerchantpay provides deposit and withdrawal support for regulated iGaming operators through Global card acquiring. Merchant underwriting applies. Operator type, license and jurisdiction affect eligibility.

  1. 01 · Operator requirements

    Target client type
    Licensed online gaming operators

  2. 02 · Deposit and withdrawal model

    Use cases
    • Player deposits
    • Card payments
    • Local payment methods
    • Fraud and chargeback management
Questions to confirm

Which accepted operator licenses apply to Global card acquiring?

Accepted operator licenses are not specified for Global card acquiring.

Which jurisdiction codes apply to Global card acquiring?

Jurisdiction codes are not specified for Global card acquiring.

Which responsible-gambling controls apply to Global card acquiring?

Responsible-gambling controls are not specified for Global card acquiring.

Which supported jurisdictions apply to Global card acquiring?

Supported jurisdictions are not specified for Global card acquiring.

Payment methods & countries · Global card acquiring

Where can this merchant accept payments, and which methods are available?

Acquiring is included with this product; each payment method still depends on the merchant configuration.

Selected product

Global card acquiring

Availability depends on the product and merchant

Selected product

Applying merchant

Registered-entity and country eligibility is not specified

The business registration country, acquiring countries and customer countries are separate requirements.

Payment types

  • Cards
  • Bank debit
  • Bank transfer
  • Open banking
  • Real-time bank payments
  • Wallets
  • Local payment methods

Currencies

≥150 processing currencies

The currencies total can include several products; the number available with this product depends on the agreement.

Availability depends on

  • Selected product
  • Merchant country
  • Payer country
  • Currency
  • Industry
  • Underwriting
  • Account configuration

Acquiring is included with Global card acquiring. Payment-method availability depends on the legal entity, country, currency, industry, MCC and transaction type in the merchant agreement.

01Payment-method availability

Card acceptance, bank payment rails, and digital wallets

Payment-method availability depends on the selected product, legal entity, merchant country, customer country, currency, merchant category and account configuration.

Card acceptance

Card types

  • Credit card
  • Debit card

Card brands

  • Visa
  • Mastercard
  • American Express
  • Discover
  • UnionPay

Bank payment rails

Bank methods

  • SEPA direct debit
  • Bancontact
  • BLIK
  • MyBank
  • P24
  • PayU
  • PIX
  • Trustly
  • Online banking
  • Eps
  • Multibanco

Bank-transfer rails

Bank-transfer rails by currency are not specified

Digital wallets

Wallets

  • Apple Pay
  • Google Pay
  • PayPal
  • Ezeewallet
  • Webmoney
  • Wechat pay

Card payouts

Card payout rails

Card-payout availability is not specified for this product

02Countries & availability

Where can the merchant be registered, where is acquiring available, and where can customers pay?

Merchant location, acquiring countries, customer location and product availability can differ.

Country coverage

Merchant, acquiring, customer and product countries

  1. 01

    Business registration country

    Where must the business be registered to apply?

    Registered-entity and country eligibility is not specified

    This is where the business is registered; it does not determine acquiring-country or customer-country availability.

    Merchant underwriting
  2. 02

    Acquiring countries

    Where is merchant acquiring available?

    The acquirer for each target country is not specified

    Selected product
  3. 03

    Customer location

    Where can customers pay from?

    Customer countries are not specified

    Customer countries by payment method and currency are not specified for this product.

    Across all products

Countries and payment methods

Countries and payment methods to confirm

  1. Which payment methods are available for my legal entity, customer countries, currencies, industry, MCC and transaction types?

    The payment methods included for the selected product, legal entity and merchant configuration are not specified.

  2. Which customer countries are available for each payment method in the agreement?

    Customer countries are not specified for each payment method.

  3. Which countries are available for each product and payment method?

    Country availability by product and payment method is not specified.

  4. Which country launches are planned, and on what timeline?

    Planned country launches and dates are not specified.

  5. Which legal entity provides acquiring, and which entity settles funds in each target market?

    Additional acquiring countries and the acquiring entity for each market are not specified.

  6. Which alternative payment methods are available for this product?

    Alternative payment methods are not specified for this product.

Pricing & funds · Global card acquiring

What does this product cost, and when are funds settled?

Fees and reserves are governed by the merchant-account agreement

Pricing

Standard processing rate is not specified for this product

Published rates can still vary by payment method, country, currency and merchant agreement.

Pricing method

Custom quote

01Commercial terms

What makes up the quoted price?

Review the pricing plan, pricing model, fees and contract duration.

  1. 01 · Pricing plan

    • Global acquiring pricing

  2. 02 · Pricing model

    • Interchange plus
    • Custom

Fee structure

Fees that may appear in the agreement for this product

  1. 01
    Possible fees
    May apply
    • Interchange
    • Card scheme fees
    • Acquirer processing fee

    Amounts and applicability vary by merchant agreement.

  2. 02
    Processing rates
    • IC++ card acquiring · Interchange plus

Fees requiring a quote

Amounts and waivers are not specified

monthly fee
setup fee
application fee
annual fee
gateway fee
PCI fee
batch fee
early-termination fee
monthly minimum
02Reserve holder

Which entity can establish or hold a reserve?

The reserve holder, amount and release conditions are not specified.

Reserve holder

The entity holding the reserve is not specified

Reserve holder

Not specified

No reserve policy is specified for Global card acquiring

Reserve terms from another product or provider do not apply to this product.

03Merchant settlement

When are sale proceeds settled, and who sends them to the merchant?

Settlement makes processed sale proceeds available to the merchant.

Merchant settlement

Sale proceeds and settlement responsibility

Settlement schedule

  • Global acquiring settlement: schedule not specified

Settlement methods

  • Methods: Bank transfer

Pricing & settlement terms

Terms to confirm in the agreement

Price

  1. What is the effective processing price for Global card acquiring, including the percentage rate, per-transaction fee, interchange and card-network fees, and currency-conversion markup?

    Standard processing rate is not specified for the selected product.

  2. Which of these apply, at what amount and on what trigger: monthly fee, setup fee, application fee, annual fee, gateway fee, PCI fee, batch fee, early-termination fee, and monthly minimum?

    Amounts and waivers are not specified for these fees.

  3. What are the initial term, renewal term, cancellation notice period and early-termination charge for this product?

    The initial term, renewal and cancellation terms are not specified for this product.

  4. For Global acquiring settlement, what is the contractual settlement delay, cutoff timezone and treatment of weekends or holidays?

    The settlement frequency or delay, cutoff timezone, and treatment of weekends or holidays are not fully specified.

  5. Is there a minimum settlement amount, carry-forward rule or fee below threshold for Global acquiring settlement?

    A settlement minimum or carry-forward rule is not specified.

Reserve & held funds

  1. Can Global card acquiring require a rolling reserve, security deposit or post-termination hold, and what are the percentage, cap, duration and release trigger?

    The reserve percentage, cap, hold period or release terms are not fully specified for this product.

Checkout flow · Global card acquiring

How do checkout, tokenization, provider connections and implementation work?

Checkout, payment processing, merchant settlement and reporting for this acquiring product

Checkout flow

Collect payment details → tokenize → submit → events & diagnostics

The checkout integration determines who controls the payment form, how payment details are tokenized, which providers receive the payment request, and which SDKs and webhooks are available.

Selected product

Global card acquiring

Checkout integrations, tokenization, provider connections, SDKs and webhooks.

  1. Checkout routes

    4 company checkout options

    Varies by product

  2. Gateway integration, security and transaction tools

    Payment gateway API · Hosted payment page

  3. Payment processing and funds handling

    emerchantpay is the acquirer · Processes transactions

  4. Reporting & reconciliation

    Included with this product

01

Checkout routes

Which hosted, embedded or API checkout options are available?

The actual integration surfaces, UI ownership and deployment choices.

Checkout routes

Varies by product
  1. 01

    Payment Gateway API

    Server to server API

    • Server side
    • Redirect: No
    • iFrame: No
    • Authorize
    • Capture
    • Sale
    • Refund
    • Void
    • Recurring payments
  2. 02

    Web Payment Form

    Hosted payment page

    • Redirect
    • iFrame
    • Redirect: Yes
    • iFrame: Yes
    • Cards
    • Wallets
    • Local payment methods
    • Custom branding
  3. 03

    Virtual Terminal

    No code virtual terminal

    • Gateway console
    • Redirect: No
    • iFrame: No
    • Card not present payments
    • MOTO
  4. 04

    Pay by Link

    Hosted payment link

    • Payment link
    • Redirect: Yes
    • iFrame: No
    • Remote payment collection
    • Hosted payment page
    • Custom branding

emerchantpay offers these checkout options, but does not specify which one is included with Global card acquiring.

Checkout integration

Not specified

No checkout integration is specified for this product for Global card acquiring

02

Gateway integration, security and transaction tools

Which payment providers can checkout connect to?

API entry points, testing, events, tokens and authentication.

Selected setup

Connections entry point

How requests enter this product and which integration boundary applies.

Integration options

  • Server-to-server
  • Client side encryption
  • Web payment form
  • Virtual terminal
  • Pay by link
  • Lightweight virtual terminal

Gateway integration, security and transaction tools

Connected payment-provider types

Connections
01

Transaction and security features

  • Payment gateway API
  • Hosted payment page
  • Virtual terminal
  • Pay by link
  • Transaction monitoring
  • Downloadable reports
  • Tokenization
  • 3-D Secure
  • Recurring payments
  • Smart routing
02

Test environment

Sandbox available

03

Webhooks

Transaction status and Chargeback events

04

Tokenization

  • Payment token
  • Stored credential
  • Network token
05

3-D Secure

Supported

06

Merchant control panel

Yes

Connected acquirer / processor

Payment providers that can receive transactions from the gateway.

Connected acquirer and processor types

Assigned outside this product
  • Acquirer
  • Payment processor
  • PSP
  • Bank
  • Digital wallet

A connected acquirer or processor may have separate pricing, contract and underwriting requirements.

Recurring operations

Recurring operations

Subscription creation, stored credentials, retries and who controls the schedule.

Recurring-payment features
  • Recurring payments
  • Merchant managed recurring payments
  • Provider managed recurring payments
  • Card on file
  • Stored credentials
Billing types
  • Initial recurring sale
  • Subsequent recurring sale
Recurring feature availability
  • Enabled payment method
  • Merchant account configuration
03

Payment processing and funds handling

Who collects and tokenizes payment details, authorizes payments and handles funds?

Who performs merchant underwriting, payment processing, settlement and merchant support.

Payment processing and funds handling

  • emerchantpay is the acquirer
  • Processes transactions
  • Settles merchant funds
  • Provides the merchant account
  • Provides direct acquiring

Available controls

Who performs merchant underwriting, payment processing, settlement and merchant support.

  1. 01

    Supported transaction types

    Which controls are available with this product?

    Supported transaction types

    • Authorize
    • Capture
    • Sale
    • Refund
    • Void
    • Recurring sale
    • Transaction status notifications
04

Reporting & reconciliation

Which SDKs, events and implementation diagnostics are available?

What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

Reporting & reconciliation

Checkout integration → tokenization → payment submission → webhooks & error reporting

Client SDKs, environments, webhook events, request logs and operational diagnostics.

  1. 01

    Reporting & reconciliation

    What operations teams can reconcile, how quickly data arrives and where exceptions are handled.

    Consolidated reporting

    Included with this product

Before integration

Integration details not specified

  1. 01

    Which hosted, embedded or direct-API checkout is contracted for Global card acquiring, and who owns the UI and PCI scope?

    No checkout integration is specified for this product.

Merchant funds, risk & support

Global card acquiring: risk, licenses & support

Payment processing, merchant funds, reserves, chargebacks, contracting entity, regulated payment services and support.

01 / Processing, reserves & chargebacks

Who can suspend payment processing or hold merchant funds?

Payment processing, reserve or other holds on merchant funds, fraud controls and chargeback handling.

Payment processing & funds

Merchant acquiring

Who bears payment losses, who may suspend payment processing, who handles chargebacks and the parties' duties after termination are not specified for this product.

Role in this product
Acquirer · Payment processor · Merchant settlement
Who receives and settles funds
Settlement schedule not specified

Reserve or security deposit

Reserve amount and release terms are not specified

The reserve amount and release schedule are not specified for this product. A reserve may still be included in the final agreement.

Not specified

Fraud, authentication & chargebacks

Fraud screening, 3-D Secure and chargeback handling

Fraud screening, 3-D Secure, and dispute handling are available. Responsibility for chargebacks, refunds, fraud losses and negative balances is not specified. The agreement must also state who can suspend processing or hold settlement funds.

  1. 01

    Before authorization

    Fraud screening

  2. 02

    At checkout

    3-D Secure authentication

  3. 03

    After payment

    Disputes & chargebacks

BEFORE AUTHORIZATION

Fraud screening

Which fraud rules can block or flag a transaction for review?

Capabilities
Real time rules engineTransaction monitoringFraud screening3-D SecureVelocity controlsTransaction count thresholdsTransaction amount thresholdsChargeback preventionRisk analysis
Velocity controls
Yes
Velocity limits
Transaction velocityTransaction countTransaction amount
Personal risk account manager
Yes
Personal risk account manager · Role
Dedicated risk analyst

AT CHECKOUT

3-D Secure authentication

Which 3-D Secure and verification methods are included?

3-D Secure
Yes

AFTER PAYMENT

Disputes & chargebacks

Which dispute and chargeback tools are included?

Chargeback tools
Chargeback managementChargeback defenseChargebacks APIChargeback webhooksVisa rapid dispute resolutionEthoca alertsMastercard collaboration
Chargeback reporting
Yes
Chargeback report filters
ArnUnique transaction IDDispute eventEvent dateChargeback status
Fee policy · Visa rapid dispute resolution
Separate terms and additional fees
Fee policy · Ethoca alerts
Separate terms and additional fees
Fee policy · Mastercard collaboration
Separate terms and additional fees
Before signingReserve, chargeback, settlement hold and suspension terms5 items to confirmReview contract terms
02 / Legal entity, license & registration

Which legal entity provides the service, and under which license or registration?

A company can use different legal entities, licenses or registrations for different payment products.

For this product

Contracting entity or authorization not specified

Acquirer. The contracting entity, applicable license or registration, and permitted services are not specified for Global card acquiring.

The legal entity providing this product, its authorization or registration, and permitted payment services are not specified.

  1. 01 · Contracting entity

    Not specified for this product

  2. 02 · Authorization or registration

    Not specified for this product

  3. 03 · Permitted payment services

    Not specified for this product

Company legal entities, licenses & registrations

Company registrations and payment-services licenses do not identify the contracting entity for every product.

1 entity · 1 license or registration

emerchantpay Ltd

United Kingdom · Registry 05153270

Electronic money institution

Financial Conduct Authority · Firm Reference Number 900778 · Active · Entity: emerchantpay Ltd

Security & regulatory information

These certifications, safeguarding arrangements and cross-border permissions apply to named company entities or to the company generally. Which ones apply to Global card acquiring is not specified.

01

Security standards

Certifications and assessments

PCI DSS

Service provider level 1 · Entity: emerchantpay Ltd

PCI DSS applies to Global card acquiring · Payment gateway · UK PSP referral and optional collection.

Quality management system

Entity: emerchantpay Ltd

Quality management system applies to emerchantpay Ltd.

Information security management system

Entity: emerchantpay Ltd

Information security management system applies to emerchantpay Ltd.

02

Security controls

Privacy and security controls

Privacy frameworks
GDPR
Privacy contact
dpo@emerchantpay.com
Before signingContracting entity, payment services license and legal terms2 items to confirmReview contract terms
03 / Support

How can merchants reach support?

Company support hours and contact channels are available. It is not specified which ones cover Global card acquiring and payment-processing or merchant-settlement issues. First-response and resolution targets are also not specified.

Support contacts

Company support hours and contacts

The contacts that cover this product and payment-processing or merchant-settlement issues are not specified.

Other company contacts

Support hours are not specified for these contacts.

Sales

emerchantpay.com/contact-sales

Developer

docs.emerchantpay.com

Privacy

dpo@emerchantpay.com

Merchant support

complaints@emerchantpay.com
Before signingSupport contacts, hours and response times4 items to confirmReview contract terms
Global card acquiring / Before signing

What should the merchant agreement include?

Confirm the contracting entity, approval conditions, processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Before signing

Global card acquiring: terms to confirm

Confirm each material commercial, operating and legal term in the agreements that govern this product.

Commercial & funding terms

Processing fees, reserve or security deposit, merchant funding schedule and chargeback fees

Approval, liability & exit

Underwriting conditions, responsible entities, loss allocation, suspension, support and termination

Contract checklist

Terms to review by topic

Jump to the underlying product details

  1. 01Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.
  2. 02Legal entity & licenseContracting entity, license or registration, and regulated payment services.
  3. 03SupportSupport contacts, hours, response times and escalation.
Merchant agreement

Contract terms to confirm

Review processing fees, merchant funding, reserves, chargebacks, liability, support and termination.

Reserves & chargebacksReserve or security deposit, chargebacks, processing suspension and settlement holds.

  1. Can a reserve or post-termination hold apply to this product, and how is it released?

    The entity that may establish and hold a reserve, the reserve amount and the release terms are not specified.

  2. What events allow Global card acquiring to be suspended or terminated?

    The notice period, any right to cure a breach, and the events allowing immediate suspension are not specified.

  3. What chargeback fee applies?

    Chargeback handling is included, but the fee is not specified.

  4. Who handles open disputes, chargebacks and case submissions after termination?

    Ownership of open disputes, chargebacks and case submissions after termination is not specified.

  5. Who monitors card-network thresholds, and what happens before the merchant exceeds one?

    Card-network monitoring programs and escalation thresholds are not specified.

Legal entity & licenseContracting entity, license or registration, and regulated payment services.

  1. Which legal entity will sign the agreement for this product, and which license or registration applies?

    The contracting legal entity is not specified for this product.

  2. Who receives security incidents, and what notification window applies?

    The security incident contact and notification deadline are not specified.

SupportSupport contacts, hours, response times and escalation.

  1. What first-response, update and resolution targets apply by incident severity?

    First-response and resolution targets are not specified.

  2. Who handles escalations for payment failures, integration incidents and account restrictions?

    No escalation contact or process is specified for these incidents.

  3. Which support hours and contact channels cover Global card acquiring, and where should a merchant report payment-processing or merchant-settlement issues?

    The support scope for Global card acquiring and the contacts for payment-processing or merchant-settlement issues are not specified.

  4. Which support-request topics and routing options are available in the support form?

    Support-form topics and routing options are not specified.

Product summary

What this product already includes

What this product includes, which restrictions apply and which merchant-agreement terms are not specified.

Included capabilities

Capabilities included with Global card acquiring.

  • emerchantpay acts as the acquirer for card acceptance, transaction authorization, processing, risk management and merchant settlement. The contracting entity, acquiring market, MID and settlement terms are assigned in the merchant agreement.